Dec 29, 22, 3:51 am
Last edit by: yosithezet
Disclaimer on Hyatt.com booking site as of December 2022
PLEASE NOTE: Award Bookings at SLH properties are for 2 adults and ADDITIONAL OCCUPANTS MAY BE CHARGED AN ADDITIONAL FEE by the property. Standard World of Hyatt benefits such as the following are not included with stays at Small Luxury Hotels of the World (SLH): Complimentary parking on free night awards, club lounge access, complimentary bottled water, waived Resort or Facility fees and more. World of Hyatt points are awarded on room rates only, services such as dining and spa are not eligible for earning points. Minimum length of stay requirements may apply at participating SLH properties at certain times. Hyatts Best Rate Guarantee does not apply to participating SLH properties. Please refer to Hyatt.com/SLH and WorldofHyatt.com/slhterms for a complete list of membership benefits, and contact the property directly to confirm any fees for additional occupants.
PLEASE NOTE: Award Bookings at SLH properties are for 2 adults and ADDITIONAL OCCUPANTS MAY BE CHARGED AN ADDITIONAL FEE by the property. Standard World of Hyatt benefits such as the following are not included with stays at Small Luxury Hotels of the World (SLH): Complimentary parking on free night awards, club lounge access, complimentary bottled water, waived Resort or Facility fees and more. World of Hyatt points are awarded on room rates only, services such as dining and spa are not eligible for earning points. Minimum length of stay requirements may apply at participating SLH properties at certain times. Hyatts Best Rate Guarantee does not apply to participating SLH properties. Please refer to Hyatt.com/SLH and WorldofHyatt.com/slhterms for a complete list of membership benefits, and contact the property directly to confirm any fees for additional occupants.
SLH Globalist benefits
Oct 14, 21, 12:48 pm
#31
Join Date: May 2019
Programs: AA EXP, UA 1K, Hilton Diamond, Bonvoy Lifetime Titanium Elite, Hyatt Lifetime Globalist
Posts: 428
[QUOTE=trey;33644669]
Mangia Cane right outside Florence.
Clearly, YMMV, but I've now stayed in two SLH hotels, one in Italy and one in Greece and can tell you that at both I was recognized and thanked for being a Hyatt Globalist, got upgraded rooms both times, free breakfast (anything off the menu, not continental), free wifi and a late checkout in Italy (didn't need/request that in Greece).
Which hotel in Italy?
Which hotel in Italy?
Nov 6, 22, 2:23 pm
#33
Community Director
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,183
If I use my Hyatt credit card at a SLH, will I get the Hyatt bonus? Or am I better off to use a Chase card I have that gives 3x UR points for hotel stays everywhere?
I did some digging after posting the above. My concern remains that a SLH property won't be coded properly to get the credit card points. What has been your experience?
I did some digging after posting the above. My concern remains that a SLH property won't be coded properly to get the credit card points. What has been your experience?
Last edited by SanDiego1K; Nov 6, 22 at 2:43 pm
Dec 29, 22, 3:50 am
#34
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
Join Date: Feb 2005
Location: SIN
Programs: TG*G, Mar LTBT, Hyatt Glb, AA PLT-LTG, LY, HH, IC, BA, DL, UA SLV
Posts: 11,957
Just saw this disclaimer on the Hyatt booking page when checking prices on an SLH hotel;
PLEASE NOTE: Award Bookings at SLH properties are for 2 adults and ADDITIONAL OCCUPANTS MAY BE CHARGED AN ADDITIONAL FEE by the property. Standard World of Hyatt benefits such as the following are not included with stays at Small Luxury Hotels of the World (SLH): Complimentary parking on free night awards, club lounge access, complimentary bottled water, waived Resort or Facility fees and more. World of Hyatt points are awarded on room rates only, services such as dining and spa are not eligible for earning points. Minimum length of stay requirements may apply at participating SLH properties at certain times. Hyatt’s Best Rate Guarantee does not apply to participating SLH properties. Please refer to Hyatt.com/SLH and WorldofHyatt.com/slhterms for a complete list of membership benefits, and contact the property directly to confirm any fees for additional occupants.
Dec 29, 22, 2:27 pm
#35
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG
Posts: 4,408
Jan 4, 23, 10:10 pm
#36
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1K 1MM; Hyatt Globalist; Marriott Ti, LTP; Hilton Diamond (Aspire)
Posts: 54,745
We are one for two on upgrades at SLH properties on current Europe trip. Executive Room to Junior Suite at Le Narcisse Blanc in Paris. While I don't believe we were upgraded at Villa Spalletti in Rome, we were very happy with room assignment (nicely sized corner room overlooking the Quirinale gardens).
Feb 13, 23, 9:46 am
#37
Join Date: Jun 2007
Location: RIC
Programs: UA Plat MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,740
We just stayed at The George in Christchurch, NZ for 3 nights using points. In hind sight, Hyatt cash rate would have been better value than using points.
I was recognized as World of Hyatt member, not as Globalist. We were upgraded from Premium Deluxe King room (300 ft2) to a Junior Suite with balcony (450 ft2). Free full breakfast instead of continental breakfast per Hyatt T&C.
Location of the hotel was great, across the Avon River from Hagley Park, close to Christchurch Botanic Gardens. Christchurch is a very small city, so everything is easily walkable.
I was recognized as World of Hyatt member, not as Globalist. We were upgraded from Premium Deluxe King room (300 ft2) to a Junior Suite with balcony (450 ft2). Free full breakfast instead of continental breakfast per Hyatt T&C.
Location of the hotel was great, across the Avon River from Hagley Park, close to Christchurch Botanic Gardens. Christchurch is a very small city, so everything is easily walkable.
Mar 1, 23, 7:24 am
#38
Join Date: Jun 2005
Location: MD, USA
Programs: UA- Pl (2MM), AA-Go, Delta-Silver, Hyatt-Globalist!, MR/SPG comb - Plat, Hilton - nada
Posts: 685
Here's a question - I am looking at an SLH hotel for a stay (paid, not free). On Hyatt.com the property shows no room availability, however, on SLH.com it is available.
If I book thru SLH - will I get my Hyatt stay credit & points if I provide on check-in?
Very confusing - I asked my concierge and all she said was that they "hold some rooms back" but unclear what the status is as it relates to Hyatt earning.
If I book thru SLH - will I get my Hyatt stay credit & points if I provide on check-in?
Very confusing - I asked my concierge and all she said was that they "hold some rooms back" but unclear what the status is as it relates to Hyatt earning.
Mar 1, 23, 9:00 am
#39
Community Director
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,183
No. And unfortunately, SLH often offers better terms. I looked at their property on Koh Samui. If I booked on Hyatt, it was immediately nonrefundable. If I booked on SLH, I could cancel until 2 weeks in advance and get a number of additional benefits such as airport pick up and massage. It's very disappointing.
Mar 2, 23, 11:18 am
#40
A FlyerTalk Posting Legend
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,046
No. And unfortunately, SLH often offers better terms. I looked at their property on Koh Samui. If I booked on Hyatt, it was immediately nonrefundable. If I booked on SLH, I could cancel until 2 weeks in advance and get a number of additional benefits such as airport pick up and massage. It's very disappointing.
Mar 25, 23, 11:53 pm
#41
Join Date: Oct 2014
Posts: 9,777
Mar 26, 23, 5:00 am
#42
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG
Posts: 4,408
I just noticed this too... Has it really been true since the start of the program? My only SLH experience was at the Hotel Haven in Helsinki (before they left the program) and I know that I spent some of my employer's money at the bar there and I thought for sure I got Hyatt pts on the full amount. Am I misremembering here (it was years ago) or is this a YMMV type of thing?
Jun 19, 23, 11:39 pm
#43
Join Date: Feb 2012
Location: DEN
Programs: Hilton Diamond Hyatt Globalist Marriott Gold AA EXP
Posts: 948
Staying at the Naples (IT) Parkers SLH in Aug. So it sounds like even thought I don't officially get an upgrade as a globalist, they still might upgrade me based on others experiences. There are 3 of us so I'll have to book 2 rooms since none of the award rooms allow more than 2 ppl. But What if they upgrade us to a Suite at check-in? Will they allow me to cancel the 2nd room?
Jun 20, 23, 7:41 am
#44
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1K 1MM; Hyatt Globalist; Marriott Ti, LTP; Hilton Diamond (Aspire)
Posts: 54,745
Jun 20, 23, 7:45 am
#45
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,376
SLH one-class upgrade is a marginally benefit. It usually only to a slightly larger room or the same room with better view. I have not experienced anything beyond one-class upgrade although other FTers have reported receiving suite upgrades.
