Chateau D'Ouchy Lausanne (SLH)

CHATEAU D OUCHY
Place du port 2 LAUSANNE CH 1006 Lausanne, CH 1006










































Chateau D'Ouchy Lausanne (SLH) (14 Photos)
CHATEAU D OUCHY
I went to the Montreux Jazz Festival last year and I used my complimentary night (Honoured status at SLH) to stay at Château d'Ouchy, an SLH property at Lake Geneva in the Swiss city of Lausanne - just a stroll from the Olympic Museum and a (very cute) metro station. Its castle-look is deceiving, since it's not actually that old.
Inside the hotel:
The weather was not the best at times, just imagine having a cocktail here on a warm (and dry) summer night:
Check In
A very friendly concierge seemed even happier after he saw in his system that it was my SLH Honoured Member free night. Wow :) He seemed genuinely happy for me - or at least he is a good actor, which is the least I expect.
Convenient private parking directly by the hotel:
Room
A really big, recently renovated room on the second floor welcomed me with a lot of daylight. I might have gotten an upgrade from Superior to Deluxe room, but I am not entirely sure. The size was about 35 sqm which would fit the Deluxe room description on the SLH website, although not the one with the direct lake view. I mainly looked onto a park with large trees and a bus parking spot (not busy though).
I also liked the hardwood floors:
Open bathroom (the wall is only half the room height, the toilet was in a separate room):
Partly lake view, also from the bathroom:
Service
Service was generally very good (also see section Check-In).
One minor thing: I asked for a newspaper in the cafe and what I got was one sheet of a print-out of headlines from a website. A set of major newspapers is not much to ask for, or is it?
Dining
I only had breakfast here and this was not very special. I ordered scrambled eggs and what I got was a yellow soup made of egg...
The buffet was just standard. The nice place on the terrace with lake view was perfect though!
Location
Perfectly located at Lake Geneva behind the busy road that parts the other nice hotels in Lausanne from lake access. Here it is a promenade with no through traffic. You can reach the Olympic Museum by foot (the IOC have their headquarter there as well). And it's fairly easy to get to Montreux via the super-clean metro and then the local train (worked as well as usual in Switzerland).
Olympic Museum:
Overall
Great location, very friendly service, nice rooms with a lot of daylight. Great outdoor pool from the looks of it, I didn't have time to use the spa area though. They also have a private boat, which I am sure to try next time.
I had a few nitpicks, but I would definitely stay here again.
For a full trip report, see my blog: https://www.continentaltraveller.blog/home/2017/3/30/olympic-jazz-in-switzerland


Last edited by FlyinHawaiian; Jan 10, 22 at 8:01 am Reason: removed content no-longer needed after thread move


checkin was very slow, waited for a good 10 minutes for my turn, then the process itself took about 15 minutes. Agent was bit overwhelmed with 2 rooms in my name and me paying for both. He had to make multiple calls….
room is very nice.
Last edited by 59Impala; Mar 11, 22 at 12:58 pm
The Beau Rivage Palace across the way is spectacular.


hotel is very nice, superb location right at the lake, 3 min walk to the metro to take you up to Lausanne, which has a very nice old town.
check-in was slow, I needed almost 30 minutes. Right before me were 2 guests in individual rooms, I had to wait about 15 minutes. It took another 15 minutes to checkin my 2 rooms. I think the agent was overwhelmed, he had to make a lot of calls all the time and ask for guidance. What seemed to confuse him was me paying for both rooms and determining which guest names needed to be on the folio. Making photo copies of IDs took long. But he was very friendly.
booked the standard room with lake view.both rooms were upgraded to the deluxe room with lake view. Fully followed the WoH benefits. Very nice and large room, perfectly firm beds. Loved the room.
breakfast was free as well with a wide selection. Good breakfast with eggs, meats (warm and cold), salmon, cereals, breads, yoghurt et all. Eggs made-to-order as well, which was not mentioned to us, but found out on the 2nd day.that was a negative.
wait staff were friendly, but not very attentive. They never removed used plates and asked for coffee or tea refills. We had to place the dirty dishes on the table beside us, only then were they removed.
else a very good hotel and we would return.
I mentioned all the positives and the 2 negatives on a survey. The GM got back and appologized, offered to contact him on our next stay.
one other point I forgot to mention in the survey was the missing coffee machine, especially being so close to Nestl HDQ. The pnly had powder coffee and tea, which is not worthy for a 4* hotel in my view. We luckily brought our own Travel Nespresso machine

Booked a standard room but got an upgrade to a tower suite, which was very nice.
Breakfast was very good and nicely placed outside. Only the birds were annoying as you could barely go to the buffet without them landing on your table and starting to pick things up.
Recommendation to stay here.


there are excellent connections from GVA Airport to Lausanne. Be sure to download this app of public transport by trains. Excellent app.
https://play.google.com/store/apps/d...le.android.b2c