MikeyZBT

So, if I was originally booked (with DL miles) on LHR-LAX and AF rebooked me on CDG-LAX, aren't I still entitled to LHR-CDG-LAX?

Once DL gets their head out of their @ss and actually updates their schedule to match the actual schedules, doesn't DL have this obligation to me?

rcs85551

Once the new schedules are loaded, you will be rebooked automatically with 99% probability.

Just start to relax...

maclover

schedule will change again for summer 09....
why you so worried 9 months in advance?

MikeyZBT

Just the fact that the others who have summer 2009 trips on the LHR-LAX flight have already had their schedules change and mine is just sitting there. That's what worries me.

Also, clearly DL has the new schedule in their system because they aren't showing the LHR-LAX flight as an option, even a "last seat available" option anymore when looking for miles tickets. So, the question is, why don't they update my itinerary?

MikeyZBT

Have you had DL catch up yet? They are still showing me on AF LHR-LAX...

Erasmus

FWIW, this is not quite true. LAX and ONT are co-terminals, as are LAX and SNA (and LAX/BUR, which I presume you meant instead of ONT twice). SNA and ONT (and BUR), on the other hand, are not, at least according to DL's typical fare rules.

That said, co-terminals are only relevant for normal routing questions. Accommodating schedule changes is totally a different issue, and I recall reading somewhere that DL will typically approve a 100-mile radius as SOP. Personally, I've never had a problem switching SAN for LAX/SNA/ONT or vv.

That said, MikeyZBT, how many more questions can you possibly have about your award? I feel like we've all been kept up-to-date daily, especially through the long AZ saga. Maybe you can just start a consolidated thread so we have one convenient place to follow the drama?

MikeyZBT

I am just trying to get to the bottom of why DL is changing others flights (after mine) and my DL itin still shows I am on AF 60 LHR-LAX in June 2009... the flight no longer exists! People that were on that flight in JULY have been rebooked...

MikeyZBT

The new schedules are loaded for next summer on AF and DL doesn't have a clue. Any ideas on how I can actually get my itins to show up properly on DL.com?

rcs85551

You must be doing something wrong here. Or your many calls to Delta (like plastering multiple forums here with the same questions over and over again) have caused some agent to annotate the PNR that you are a notorious caller and that you were told to call back later. Since the new AF schedules have indeed made their way over to DL, such a note in the PNR might be moot but you politely need to insist that you are now calling because the schedules are indeed loaded.

That being said, odds are that the robot has already rebooked you on either DL via ATL or AF via CDG for the now permanently defunct LHR-LAX flight.

On a side note, before you work yourself up re: AZ - those schedules have not been loaded yet.

MikeyZBT

It's not "over and over and over" again. I was just asking if anyone knew of anything I could do since it had been another week that had gone by.

Jeez.

WBurcham

It is over and over and over and over again.

We've got this thread (http://www.flyertalk.com/forum/showt...php?p=10631339) and this (http://www.flyertalk.com/forum/showthread.php?t=874034) and this (http://www.flyertalk.com/forum/showthread.php?t=875598) and this (http://www.flyertalk.com/forum/showthread.php?t=879651) and kind of this (http://www.flyertalk.com/forum/showthread.php?t=879923)

MikeyZBT

How about you either contribute to this thread or stop commenting. No one asked you to give this kind of response.

Do you have an answer about my question or not? If not, then you can stay out.

rcs85551

Well, you raised the issue despite the fact that you should know otherwise. neither the Delta forum nor the Alitalia forum are forums I moderate, so I am just here as a member - but I gotta say that I feel you are in no position to complain at all since your cross-posting in multiple threads and multiple forums is a Flyertalk TOS violation.

So no need to go after WBurcham at all IMHO.


That being said, let me repeat my suggestion:

Since your dealings with Delta were probably as intense as you plastering your questions all over Flyertalk, you did probably end up with at least one major annotation in your PNR that you were advised to give it some time until the schedules are loaded.

Now you might have to *politely* overcome this obstacle since the agent will look at the notes + simply not bother to check again, since the agent assumes you are an excessive/impatient caller.

MikeyZBT

Honestly, you have no idea how I handle myself over the telephone or in real life. Frankly, here I have been very polite as well. I only get upset when personally attacked.

So, I repeat, you have no idea how I dealt with DL, so it would make no sense that DL would "note" in the PNR that I am an intense caller.

Please stop making assumptions you have no right making about other people's character.

lls138

MikeyZBT,

Looks like Alitalia has been sold

Now will your LAX-FCO flight survive?????