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Vietnam Airlines not processing refund not answering phone

Vietnam Airlines not processing refund not answering phone

Old Jul 22, 2020, 11:15 am
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Vietnam Airlines not processing refund not answering phone

Well the title says it all, my flight cancelled by VN in March, and refund request acknowledged receipt by VN on 1st Avril, thats 4 month ago, no refund received, no news from VN, tried to call today, line goes dead after 2-3mn waiting.
Update: after 4 attempts i could finally speak to a VN representative, who seems to manage to process my claim, finally after 4 month, now waiting for the refund to arrive, let's see.

Last edited by Alfredbali; Jul 22, 2020 at 11:53 pm
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