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Vietnam Air SGN-CGK-SRG on Garuda Air

Vietnam Air SGN-CGK-SRG on Garuda Air

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Old Jan 25, 19, 2:48 pm
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Vietnam Air SGN-CGK-SRG on Garuda Air

Hi All,

New to SkyTeam... I will be in Asia for work travel in May and on May 21st I need to get from Ho Chi Minh to Semarang, Indonesia. My client will be on the following flights and I would like to replicate his travel.
  • Vietnam Airlines flight 631 departs SGN at 10:35 / arrives CGK at 13:50
  • Garuda Indonesia flight 248 departs CGK at 16:15 / arrives SRG at 17:35
He is booking his travel through his corporate travel department and they have come up with this connecting itinerary although I don't have details of the booking codes, etc.

I prefer to book directly when I can, but I have searched for this itinerary on both airline websites, plus SkyTeam (they're both members), and of course Google Flights. I simply cannot find this as an available booking... So I asked my own corporate travel department and they are able to ticket this. So what am I missing?

Any help would be appreciated... I'd love to book direct but will use the travel department if I must.

Thanks in advance!
kcKOB
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Old Jan 26, 19, 2:31 am
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Originally Posted by kcKOB View Post
... So what am I missing?...
Just that all flights/and /or booking classes are not available to anyone directly on the web except if you are a TA.
Have you try to call directly Garuda or Vietnam airlines?
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Old Jan 26, 19, 3:24 am
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It took me 30s to find it on Expedia. 1st flight option displayed in the list



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Old Jan 26, 19, 10:05 am
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So Expedia is a good TA
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Old Jan 26, 19, 2:52 pm
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Originally Posted by delanotre View Post
Just that all flights/and /or booking classes are not available to anyone directly on the web except if you are a TA.
Have you try to call directly Garuda or Vietnam airlines?
When I was asking for advice I was acknowledging that they are not available to anyone directly on the web - that's the exact issue I outlined in the post, so I wasn't missing anything apparently. I was simply hoping there might be a workaround so that I could book directly with the airlines. Also, I had not called either airline directly, but if they have good phone agents I will give that a shot. Thanks for the advice.
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Old Jan 26, 19, 2:54 pm
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Originally Posted by Goldorak View Post
It took me 30s to find it on Expedia. 1st flight option displayed in the list



I was specifically asking about ways to book directly with the airline(s) and already had a way to book through my corporate travel department. I don't see how booking through an OTA at all addresses my question. But thank you for the time.
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