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Anyone have experience with SkyPriority Panel?
Yesterday, I was invited to join the SkyPriority Panel:
Dear customer, Does anyone have experience with this or received the same invitation?Wherever you go, we go. And SkyPriority is there all the way, guiding top customers to seamless red-carpet services at more than 1,000 airports across the globe. Priority check-in, boarding and baggage handling – and priority lanes at ticket offices, transfer desks, security and immigration – all are automatic for SkyTeam Elite Plus, First and Business Class travelers. Thank you, Sincerely yours, SkyTeam |
I received it too and signed up. Thought it couldnt harm.
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same here ... I also signed up and will see what will happen.
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I haven't received it, but where is the invitation or the "panel" in the text you quoted. I'm just seeing an information e-mail about SkyP benefits :confused:
What do they want from you guys ? |
Yeah I don't see anything about a panel either. However if there actually is one, then why would we be selected out of the 80 million Sky Prio members worldwide? :)
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Originally Posted by Goldorak
(Post 24986213)
I haven't received it, but where is the invitation or the "panel" in the text you quoted. I'm just seeing an information e-mail about SkyP benefits :confused:
What do they want from you guys ? |
I received a similar email and it included the below text;
"Now you can help to make SkyPriority better than ever. Become the latest member of our exclusive sky-priority panel of traveling experts and let us know all about your experience with SkyPriority. Just click on JOIN NOW to create your profile today and let us learn from you!" Filling out the brief survey of your travel habits it says if you are selected, there will be an app on your phone so that when you are "near an airport" it will come to life and ask you to review your experience and even submit photos of the conditions you see while using SkyPriority services. |
Got the reminder today [original email some days/weeks ago] and after filling basic info, was told they already have enough people of my profile.
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I received the invitation today and I registered (link was working well).
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Has anyone actually gained access to the app yet?
I received the initial invitation email, registered, and received a reply saying that I had been 'preselected', and adding 'If you have been selected to join the panel, you will receive your personalized username and login shortly'. However, I haven't yet received any login details, nor a link to access the app. |
Interesting. Does the sign-up link seem personal?
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Originally Posted by KLflyerRalph
(Post 25080596)
Interesting. Does the sign-up link seem personal?
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Originally Posted by KQ321
(Post 25067224)
Has anyone actually gained access to the app yet?
I received the initial invitation email, registered, and received a reply saying that I had been 'preselected', and adding 'If you have been selected to join the panel, you will receive your personalized username and login shortly'. However, I haven't yet received any login details, nor a link to access the app. |
Originally Posted by KQ321
(Post 25067224)
Has anyone actually gained access to the app yet?
I received the initial invitation email, registered, and received a reply saying that I had been 'preselected', and adding 'If you have been selected to join the panel, you will receive your personalized username and login shortly'. However, I haven't yet received any login details, nor a link to access the app. |
It seems to be moving forward, but still very slowly :rolleyes:
I just received this e-mail and according to what they say, we can still have to wait for several months !!! Dear customer, Thank you for your cooperation! We would like to thank you for your interest in becoming an exclusive SkyPriority panel member! By participating in this programme, you will help SkyTeam to improve its service offering to you and the rest of over 600M passengers that fly SkyTeam member airlines. For your convenience and satisfaction, we only settle for the best quality. We are very happy and grateful for your support. The past couple of weeks we have invited customers of all member airlines of the SkyTeam Alliance to become exclusive SkyPriority Panel members. We are happy to announce that we are close to finishing the recruitment phase. The SkyPriority Panel, your gateway to our boardroom. The SkyPriority panel brings together a group of frequent travelers who have experience with the SkyPriority services delivered to you by all SkyTeam member airlines. As a member of the panel you will have exclusive access to the SkyPriority APP which you will use during your travels to audit the service you receive. Only panel members have access to this mobile app which allows them to share their experiences by uploading pictures, describing their journey and evaluating our SkyPriority performance via a very short checklist of “yes/no” questions. Ready to board?! In the coming 2 weeks we will prepare the publication of the app in the app stores. Starting mid-August we'll send out personalized usernames and logins to all customers who have been selected to join the panel. This will be a phased approach and as such you may receive the email with login credentials in a few months as we integrate and grow the program Keep an eye on your inbox. More information will follow soon. Thank you for helping us making SkyPriority even better! Keep an eye on your inbox. More information will follow soon. Thank you for helping us improving our SkyPriority offer! Sincerely yours, SkyTeam |
Got the same email this morning.
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I received the same message.
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The app will go live in the coming weeks. Selected panel members will be notified and they will receive login credentials and further instructions.
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Originally Posted by KL714
(Post 25264818)
The app will go live in the coming weeks. Selected panel members will be notified and they will receive login credentials and further instructions.
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Still nothing for me. :td:
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So who has received the link to the app + credentials ? Still nothing for me...
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Originally Posted by Goldorak
(Post 25449501)
So who has received the link to the app + credentials ? Still nothing for me...
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I received the invitation by email today.
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I got the app invitation today and downloaded it. It seems functionally the same as the Quality Observer app with the new feature being it will detect when you are at a Skyteam served airport and launch automatically. It's strange that the only 3 languages it supports are English, Spanish and Simple Chinese. So Delta, Air Europa and Xiamen airlines audiences, but not Air France, KLM, China Airlines, etc.
Apparently there are already 2471 "observations" in the database so I guess it's been going on a while. |
Received the invite today as well; when I checked this afternoon the counter was at ~2000 submissions. Seems that over a period of a few hours about 500 were added. Which may mean the program just started recently.
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Yep, I see it at 2585 now so its increasing rapidly. I wonder how many people are now using the app? 10,000? 100,000? If you consider that most of us don't fly every single day it has to be a pretty big number. Maybe a lot of Chinese customers?
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I finally received my invite today and made my 1st review already :)
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Originally Posted by Goldorak
(Post 25522427)
I finally received my invite today and made my 1st review already :)
Originally Posted by Xandrios
(Post 25521299)
Received the invite today as well; when I checked this afternoon the counter was at ~2000 submissions. Seems that over a period of a few hours about 500 were added. Which may mean the program just started recently.
Originally Posted by stimpy
(Post 25521316)
Yep, I see it at 2585 now so its increasing rapidly. I wonder how many people are now using the app? 10,000? 100,000? If you consider that most of us don't fly every single day it has to be a pretty big number. Maybe a lot of Chinese customers?
The MEA lounge in Beirut has leaflets advertising the SkyPriority panel and encouraging people to sign up, so it seems that SkyTeam are trying to increase the number of people using it now. (Or maybe they're targeting certain markets which they feel are currently under-represented). |
I have made my 2 first reviews and I have to say I'm a bit disappointed by the lack of details that are asked. Indeed, my home airport is CDG, so a big Skyteam hub with many terminals and concourses used by Skyteam carriers and particularly AF. When you make a review for CDG, they don't even ask you for your terminal. The problem is that the SkyP experience, outside the signage, can be very different from one terminal to another (depending on the type of flights that are specifically operated) and depending on ground staff. So this app and the reviews done are useless IMHO without the flight number and date and, for big airports, the terminal of departure.
Originally Posted by KQ321
(Post 25525790)
Bear in mind that each separate observation at any airport (eg: for check-in, for boarding, etc) counts as an individual 'submission'. So, with check-in, boarding, baggage-claim, and perhaps transfer and security, observations - plus a general observation for each airport - on a two-segment itinerary, one user could easily make up to ten submissions on a single trip.
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Now the tally stands at 3913.
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I have stopped using the app and uninstalled it after it started asking me for a password every now and then.
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working well for me.
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I am resurrecting this old thread. The SkyPriority panel has been re-started last week with a new version of the App. The previous version of the app was not working for years, well before Covid and I even deleted it from my phone. Those of you who were part of the former panel should have received an email.
I have reinstalled the app and used it a first time in CDG. It’s been indeed totally revamped but we’ll see if it’s really better than the previous one. Now there is a section about lounges, but they may have upgraded the app but they forgot obviously to update the database behind. When you want to review a lounge and select CDG, here is the list of lounges that pop up…:rolleyes: Another amateur IT work. https://cimg9.ibsrv.net/gimg/www.fly...005aff159c.png https://cimg0.ibsrv.net/gimg/www.fly...bd1bf2f1e.jpeg |
Originally Posted by Goldorak
(Post 34925172)
I am resurrecting this old thread. The SkyPriority panel has been re-started last week with a new version of the App.
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Originally Posted by gncohen
(Post 34926360)
Out of curiosity, what's the purpose of this app? To give airlines feedback about various SP lounges? Does the app have any benefit for the customer/traveler?
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