Jayz_004

So I guess the RTW planner is finally in use! Kinda excited~ Will play with it for a bit and see how good it is! Anyways, good news for us ST folks~

http://www.skyteam.com/en/your-trip/...orld-Planner/#

Xandrios

I am VERY impressed by how well this looks and works!

After creating your itin it even stores it *somewhere*, for further use later on. The only thing missing is..pricing information.

raistlin

Silverlight? An incompatible technology that even microsoft has discontinued?!

3Cforme

A noun may be incompatible with another noun. So you allege Silverlight is incompatible with what, specifically?

Jayz_004

True, that's my first feeling too. If it could give us a quote, we could save time contacting agents or airlines and going back to make changes... But at least the interface is looking great~ Worth the wait

raistlin

Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9800; it) AppleWebKit/534.1+ (KHTML, like Gecko) Version/6.0.0.246 Mobile Safari/534.1+)

With anything else but Windows up to 7. It is not available at all on iPads, tablets and mobiles, it sucks on Macs, and it is unavailable for Linux platforms.

Merrily, it will also be incompatible with Windows8 and the next generation of Explorer.

A great idea, all in all.

DL2SXM

I just read this on delta.com. Very good news.

ajs123

Th tools is great, though it fails at the last stage - any information when or whether they will add the possibility to book through the site or at least online?

brian1042

Well ...

... I used it today.

Yes, it gave me a schedule and showed me how many miles it covered.

Yes, it saved the itenerary and gave me an itinerary number: RTW-******.

Then I followed the instructions and contacted the booking agent (I chose KLM). The booking agent had no record of this RTW number. She was happy to put the schedule in for me, but of course that defeats the object of having done it via the online planner.

She then told me that it had to go to someone in ticketing to do a calculation, and, as it is Saturday (no one available apparently), I would not hear back till around Thursday of next week.

She also told me I could pay wih miles or money, but not with a mix of the two.

On the basis of this, whilst the tool may look ok, it is not actually much use and nor is the service. I wonder if it would be the same with a different ST member?

mtkeller

Considering that FB may have the best IT in SkyTeam (not saying much), I cringe to think how awful the experience would be calling DL.

jwhuffman

I work at the RTW Desk at Delta. We have a special email that you enter it into and we can get it setup on our end, once you have saved it online.

Jwhuffman

bankops

I tried this new tool last night also. No go. It kept telling me on my 11th flight that the max # of flights is 16 and I have 17!.

In the last two months, I have tried twice with AF/KL to get a RTW price in C. Both times they put the itin into the system and it showed up in "my bookings", but never a price. Even after 3 more calls from AF/KL and a re-input (the original dates had passed) I still have no price.

Same thing happened again with a "See America" pass. First they rang me to tell me that the itin didn't qualify for an RTW pricing because I only go to two zones. Then after I got them straightened out that this was a "See America" pass itin and not RTW, they made changes and said they would get back to me. Still waiting and that was a month ago!

8 years plat and Blue Bizz client. Great service....NOT. I guess I shouldn't be surprised that they can't even be bothered to make money.

brian1042

I think I may have an explanation for this, not that it excuses the issue.

If you try to enter, say, BHX-SFO, as far as you are concerned that is one leg of your trip. In fact, the flights may be (just guessing) something like BHX-AMS-YYZ-SFO. This is 3 legs. The BHX-AMS leg is definite for KLM, so there would be at least 2 legs.

I have no problem with it being 3 legs, but the system shows it as one (as far as I can tell). Hence you think you have 10 flights and you actually have 16!

Would my explanation seem to do it? Not very satisfactory anyway.

Edit
Just tried it. I think my explanation is correct. When you use the tool, the destinations you choose are shown on the left, and the schedule you choose appears here in the correct order. You have to look at the bottom (small type) which indicates the number of segments. In an example I used, it appeared as if I had 4 legs from the left hand information. This was indicated as 8 segments at the bottom.
My example was:
BHX-DXB-MEL-ATL-BHX.

RTW1

It's works... but compared to the Star Alliance RTW tools it needs a lot of work.

milesaddict

Hell yes ! Too bad you can't purchased the RTW on line.

Currectly in France but planned a RTW from abroad, I think I'm gonna be in trouble tmr to get the itinerary ticketed by AF...

Beside the first leg will be with KQ, AF can take care of it, right ?

Good luck guys