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Old May 2, 2011, 12:24 pm
  #1  
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Elite Transfers Desk

Hi,

I'm pretty new to Sky Team, and I see at the Flying Blue benefits that in CDG and in AMS there's a Elite Transfer Desk. I have not found what exactly is, I assume that helps in transfer, but how works exactly? Makes sense for intraeuropean flights?

Thanks of a newbie
procyon is offline  
Old May 2, 2011, 12:38 pm
  #2  
 
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As far as I know it only applies for transit passengers. I'm not 100% familiar with it as well, but you can get a (new) boarding pass there (in case you didn't get a boarding pass at your port of embarkment) or you can change you flight to a later one. Also useful in case of cancellation or late arrival of your 1st flight so that they can book you on another flight to reach your destination.
gorbatzjov is offline  
Old May 4, 2011, 7:16 am
  #3  
 
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Mostly used for getting boarding pass for your connecting flight when your initial flight carrier can't print boarding passes for all legs at check-in. For example, flying ATL-(DL)-LHR-(KQ)-NBO, Delta can't print the KQ boarding pass for the Kenya Airways flight, so you have to get it from the transfers desk.
bmh3s is offline  
Old May 4, 2011, 2:03 pm
  #4  
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OK, Very appreciated comments
Thanks!
procyon is offline  
Old Jul 15, 2011, 1:02 pm
  #5  
 
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One addition however:
an elite transfer desk seems not to be existing, I asked it the other time (at 2 AF info desks) at CDG while being in transfer but the ladies had no idea at all that a desk like that existed.
michael9 is offline  
Old Jul 15, 2011, 1:07 pm
  #6  
 
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Originally Posted by michael9
One addition however:
an elite transfer desk seems not to be existing, I asked it the other time (at 2 AF info desks) at CDG while being in transfer but the ladies had no idea at all that a desk like that existed.
Which terminal was that?
31dany is offline  
Old Jul 15, 2011, 1:15 pm
  #7  
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Originally Posted by michael9
One addition however:
an elite transfer desk seems not to be existing, I asked it the other time (at 2 AF info desks) at CDG while being in transfer but the ladies had no idea at all that a desk like that existed.
It's not exactly signposted as an elite transfer desk. At CDG or AMS airside, go to one of the main transfer desks for AF/KL and look for signs for their elites, premium passengers Affaires, WBC, etc.), and SkyTeam elites. In some areas, it's a separate line, probably with a rug, and in others where you take a number for service, you find the correct machine that prints number tickets for elites. In the take-a-number system, your wait will be much less than nonelites.

I connected through AMS once when KLM was having a computer meltdown and wanted to try to change to an earlier connecting flight (this was before I realized that the airport was having a problem). At the main schengen transfer desk, I got my number and was the next customer served. I later learned that some nonelite coach passengers were waiting hours for an agent, frequently missing their connections while waiting for someone to print a boarding pass.

In the same transfer desk areas, you'll find kiosks that frequently can print boarding passes and handle other simple transactions. You can also ask for help with some of these issues in lounges but they may send you to the transfer desk or to the gate.
MSPeconomist is offline  
Old Jul 17, 2011, 6:22 am
  #8  
 
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Originally Posted by MSPeconomist
It's not exactly signposted as an elite transfer desk. At CDG or AMS airside, go to one of the main transfer desks for AF/KL and look for signs for their elites, premium passengers Affaires, WBC, etc.), and SkyTeam elites. In some areas, it's a separate line, probably with a rug, and in others where you take a number for service, you find the correct machine that prints number tickets for elites. In the take-a-number system, your wait will be much less than nonelites.
Exactly!
raistlin is offline  


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