China Southern experience as SkyTeam Elite Plus
#16
Join Date: May 2009
Posts: 768
Last year I was on a flight that could not depart due to technical issues. While we deboarded the bottle of waters were already brought. When the delay prolonged food and more drinks were brought as well.
Never experienced that with any other airline. In the end our delay was 5hrs but they started to look after us from the first minute.
Never experienced that with any other airline. In the end our delay was 5hrs but they started to look after us from the first minute.
#17
Join Date: Mar 2009
Location: United Kingdom
Programs: AZ Exec, FB PFL, OneWorld Sapphire, IHG Diamond, Accor Platinum, Avis/Hertz President
Posts: 577
Just one remark, lounges are good apart from PVG which is a shame.
Beijing, Shenzhen and Hongqiao are well worth a try.
Lounge access is not granted to E+ flying economy, but if you manage to fly together with a Chinese friend of yours you will get it
Ciao
Ulxima
#18
Join Date: Jan 2010
Location: Denmark
Programs: FB Platinum, M&M Senator, A|Club Platinum, Mariott Gold
Posts: 14
I have always granted lounge access (with 1 guest) use my FBP. Usually the check-in agent put a gold sticker on my BP.
Sometimes you can buy economy comfort (booking class W, FB earning 100%) with reduced fair. EC on CS has 4-6" of extra legroom and is located right after C. You get a blanket and some extra food, some extra services. I have seen 50% discounted W fairs.
I have never seen those tickets offered from cs website but can get from elong, ctrip or local ticket pushers.
So I suppose the monderator has got one of those tickets.
Sometimes you can buy economy comfort (booking class W, FB earning 100%) with reduced fair. EC on CS has 4-6" of extra legroom and is located right after C. You get a blanket and some extra food, some extra services. I have seen 50% discounted W fairs.
I have never seen those tickets offered from cs website but can get from elong, ctrip or local ticket pushers.
So I suppose the monderator has got one of those tickets.
#19
Join Date: Mar 2011
Location: WAW
Programs: FB plat, M&M FT
Posts: 140
I have a question. I'd like to fly with CZ soon to New Zealand (as they have truly amazing prices) only I fail to find the booking class. I mean, I can figure out what it is.
So, where should I be informed about the class then? after all I'd like to end up with some class earning miles, as the mileage might be kinda big...
So, where should I be informed about the class then? after all I'd like to end up with some class earning miles, as the mileage might be kinda big...
#20
Join Date: Jan 2007
Location: GLA
Programs: AF/KL FB Plat 4L, VA Vel Silver, BA EC, LH M&M
Posts: 1,825
If you book the flight on their website, you can have a look at the fare conditions once you have chosen your flight. In the fare condition window you will see the fare code, which is a combination of, say, 5 to 8 letters and numbers. This combination always starts with a letter and this very first letter is the booking class. If you book via a travel agency, ask your travel agent.
#23
Join Date: Sep 2013
Location: DXB / KUO
Programs: AY, SQ, EK
Posts: 858
Flew CZ Y+ SIN-CAN return over the weekend - I was positively impressed by both the airline and Baiyun airport.
I have AF gold (so that might only be Elite i/o Elite Plus?), but I can report:
- priority check-in & boarding at SIN and CAN worked well (no waiting)
- the BPs did say "SkyTeam Elite"
- lounge access worked fine (SATS in T1 & CZ int'l lounge)
- was "upgraded" to Y+ at check-in on CAN-SIN due to oversold Y (I had paid for Y+ on the outbound); I was pleasantly surprised by the leg room in Y+ (perfectly sufficient for a 4h flt in my case) & on the outbound a new A320 (YoM 2013) with personal IFE
I'm not a big SkyTeam flyer, but really thought CZ did a good job.
I have AF gold (so that might only be Elite i/o Elite Plus?), but I can report:
- priority check-in & boarding at SIN and CAN worked well (no waiting)
- the BPs did say "SkyTeam Elite"
- lounge access worked fine (SATS in T1 & CZ int'l lounge)
- was "upgraded" to Y+ at check-in on CAN-SIN due to oversold Y (I had paid for Y+ on the outbound); I was pleasantly surprised by the leg room in Y+ (perfectly sufficient for a 4h flt in my case) & on the outbound a new A320 (YoM 2013) with personal IFE
I'm not a big SkyTeam flyer, but really thought CZ did a good job.
#26
Join Date: Oct 2009
Location: New York
Programs: AA Exp / Marriott Titanium / Hilton Gold / Hyatt Globalist / United Silver
Posts: 958
Does anyone know if I can use the priority check-in & priority bag with my two co-workers who are non-status?
DL/KL/AF had no problem, but I was wondering about how it would work on CZ since their website isn't telling me anything.
DL/KL/AF had no problem, but I was wondering about how it would work on CZ since their website isn't telling me anything.
#27
#28
Join Date: Nov 2007
Location: YYZ
Programs: NH Plat, AA Gold
Posts: 542
Thought I would update with my experience. I am ST Elite Plus with Alitalia. I could not get CZ to provide free seat reservation. They told me I would have to pay $15 per segment for seat selection. On their website, every seat I picked - not the preferred seats like emergency exit row - would cost $15. And it is per segment. I have a two segment return flight. But this is free only for their elite pax. This is a benefit for all Skyteam Elite pax under the Skyteam Alliance umbrella but CZ won't honour it. What's the point of flying with CZ if you are not going to receive the benefits of a ST Elite Plus?
#29
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,419
Thought I would update with my experience. I am ST Elite Plus with Alitalia. I could not get CZ to provide free seat reservation. They told me I would have to pay $15 per segment for seat selection. On their website, every seat I picked - not the preferred seats like emergency exit row - would cost $15. And it is per segment. I have a two segment return flight. But this is free only for their elite pax. This is a benefit for all Skyteam Elite pax under the Skyteam Alliance umbrella but CZ won't honour it. What's the point of flying with CZ if you are not going to receive the benefits of a ST Elite Plus?
#30
Join Date: Jul 2015
Location: SYD | HGH
Programs: CX DM, Hyatt Globalist, Hilton DM, Marriott Plat
Posts: 2,121
As posted in your other thread, it seems you have misinterpreted the alliance elite benefit. While it would be nice to have the benefit you seek, it isn't listed as an alliance elite benefit.