Terrible experience at Seattle SIXT
 

Hey there!

New poster here, just returned a beautiful BMW 3 Series at the Seattle downtown location. Had the car for one day, had to drive to Spokane to deal with a family emergency. Returned the car on 6/25 and just got a damage claim for a dent in the rear passenger door. Didn't even open that door! There was no dent when I returned it, I believe it happened after I return the car (tight parking garage parking).

Unfortunately I didn't take pictures, and there was no sheet that went over prior damage. Is there anything I can do? I know there wasn't a dent when I dropped it off and I don't want to pay this claim.

Anyone have any advice? Suggestions?

Respond back that you did not return the rental damaged and no damage was noted at return.

Hi.

Please accept my apologies for the delayed response and for any inconvenience you may be currently experiencing. If you still require my assistance please private message me with your SIxt reservation details so that I can assist you further.

Best Regards

Pete - Customer Services Team