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-   -   Rescheduling the pick-up means new calculating... (https://www.flyertalk.com/forum/sixt-sixt-card/1657721-rescheduling-pick-up-means-new-calculating.html)

Bosstone Feb 24, 2015 12:24 pm

Rescheduling the pick-up means new calculating...
 
I have booked a Chevrolet SRX from the 26th of December 2015 to the 2nd January 2016 - because I have booked early I got a really fine deal: Only $ 360 for this period. Now I tried to reschedule the pickup time from
the 26th of December 12:00 noon to the 25th of December 10:00pm.

And now the funny thing: Rescheduling the pickup time means the contract will be recalculated and now the price is not $ 360 but $ 1350!

It would be understandable if the price will rise for the one day, but for the whole period?

Poor Customer Care!

seawolf Feb 24, 2015 6:48 pm

Rescheduling the pick-up means new calculating...
 
That is how the industry works especially if you change the pickup/return date.

Bosstone Feb 24, 2015 11:13 pm

Dear seawolf,

thank you for your reply. 12hours earlier means more then $ 1000 expensiver...

Questionable.

Kind Regards,

Stefan

EmptyKim Feb 24, 2015 11:32 pm


Originally Posted by Bosstone (Post 24410639)
Dear seawolf,

thank you for your reply. 12hours earlier means more then $ 1000 expensiver...

Questionable.

Kind Regards,

Stefan


Location? You're booked 10 months out. I'd check back when it's closer.

seawolf Feb 25, 2015 6:47 am

Rescheduling the pick-up means new calculating...
 
If you had a sale rate initially and change the date you get "refared" to current available rates.

What happens if you merely change pickup time without touching the date?


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