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-   -   Rear bumper damage I did not cause (https://www.flyertalk.com/forum/sixt-sixt-card/1621139-rear-bumper-damage-i-did-not-cause.html)

Ebarfels Oct 16, 2014 1:13 pm

Rear bumper damage I did not cause
 
The vehicle was properly returned to a Sixt car Rental Associate.
There was no visible sign of Damage and no Damage Protocol was drawn up.
14 days later, I received a demand letter from SIXT car rental.Sixt discovered a little scratch (a pic was taken a week later with a poor not recognizable quality)
I disputed this accusation. 2 weeks later I received a bill 879.58 EURO
Nobody responded to the letter. On September the 24th I replied by registered mail. As of today the 16th of Oct. I received no reply to the registered mail only another threatening letter to pay the amount of 879.58 Euros otherwise legal action will be taken.

SixtCustomerServices Oct 17, 2014 2:24 am

Sixt Reply
 
I'm sorry to hear that Ebarfels. Please can you send me a private message with your reservation or rental agreement number and I will be happy to investigate this for you.

Thanks, Jess.


Originally Posted by Ebarfels (Post 23688124)
The vehicle was properly returned to a Sixt car Rental Associate.
There was no visible sign of Damage and no Damage Protocol was drawn up.
14 days later, I received a demand letter from SIXT car rental.Sixt discovered a little scratch (a pic was taken a week later with a poor not recognizable quality)
I disputed this accusation. 2 weeks later I received a bill 879.58 EURO
Nobody responded to the letter. On September the 24th I replied by registered mail. As of today the 16th of Oct. I received no reply to the registered mail only another threatening letter to pay the amount of 879.58 Euros otherwise legal action will be taken.



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