SIXT: Don't Expect To Get Your Partner Points
May 17, 2011, 10:51 am
#61
Company Representative - Sixt
Join Date: Feb 2010
Location: Chesterfield, England
Programs: www.sixtblog.co.uk; http://www.facebook.com/sixtrentacaruk
Posts: 425
We do listen to what you guys are saying in this Forum and we are working on solutions together with our Partners.
I will keep you updated.
May 20, 2011, 5:33 pm
#62
Join Date: Nov 2006
Location: Amsterdam
Programs: FB Club 2000, M&M Hon
Posts: 241
Dakota's thread has highlighted genuine disappointment in the speed allocating and receiving points, something which prior we were not aware of.
We do listen to what you guys are saying in this Forum and we are working on solutions together with our Partners.
I will keep you updated.
We do listen to what you guys are saying in this Forum and we are working on solutions together with our Partners.
I will keep you updated.
Oct 3, 2011, 8:13 am
#63
Ambassador: World of Hyatt
Join Date: Mar 2002
Location: UK - the nearest airport is named after a motorway !
Posts: 4,231
much as I dislike bringing this thread back to the top ...
[because I think that sixt and Gary and his team do a good job]
the posting of partner points, certainly to Hyatt, stinks.
Gary, I still have four rentals with outstanding Hyatt points from Mar-May, which you've been investigating since May... and now you're not returning my emails.
I've had seven Hertz rentals over the summer, because I can't be bothered with the non-posting...
the posting of partner points, certainly to Hyatt, stinks.
Gary, I still have four rentals with outstanding Hyatt points from Mar-May, which you've been investigating since May... and now you're not returning my emails.
I've had seven Hertz rentals over the summer, because I can't be bothered with the non-posting...
Nov 3, 2011, 3:15 pm
#65
Join Date: Jun 2010
Programs: Clubcarlson Gold, Hilton Diamond, IHG Spire AMB etc.
Posts: 252
Unfortunately I too have bad experience with this issue and concur with the OP. I had a rental made in September in Tel Aviv which I credited to my US Airways account. No sign of the miles and the CS are saying that the miles will post sometime and not to worry... I contacted them again in hopes it will come before the end of the Grand Slam promotion. Next time it will be Budget
Dec 3, 2011, 11:41 am
#66
Join Date: Sep 2009
Location: DXB / WAW
Programs: Skywards Gold
Posts: 726
Unfortunately I can only confirm what OP and others were writing here. I rented a car in July and was supposed to get 5,000 HHonors pts for first rental. I contacted CS numerous times and the only response from them was that my HHonors number was properly passed to Hilton for pts crediting which has never happened... I got tired with this, so in November (after 4 months waiting) I took this case in my hands and wrote to Hilton regarding that. They credited 5,000 with no questions or copy of reservation required.
For comparison, I recently rented a car with Avis and HHonors pts were credited within few days... Sixt simply fail in this field.
For comparison, I recently rented a car with Avis and HHonors pts were credited within few days... Sixt simply fail in this field.
Dec 5, 2011, 2:08 am
#67
Company Representative - Sixt
Join Date: Jul 2010
Posts: 82
Unfortunately I too have bad experience with this issue and concur with the OP. I had a rental made in September in Tel Aviv which I credited to my US Airways account. No sign of the miles and the CS are saying that the miles will post sometime and not to worry... I contacted them again in hopes it will come before the end of the Grand Slam promotion. Next time it will be Budget
I am sorry to hear about your problem. Please could you e-mail me your reservation or rental agreement number plus your US Airways membership number and I will be happy to look into this for you.
[email protected]
Thanks
Sabine
Dec 5, 2011, 2:09 am
#68
Company Representative - Sixt
Join Date: Jul 2010
Posts: 82
Unfortunately I can only confirm what OP and others were writing here. I rented a car in July and was supposed to get 5,000 HHonors pts for first rental. I contacted CS numerous times and the only response from them was that my HHonors number was properly passed to Hilton for pts crediting which has never happened... I got tired with this, so in November (after 4 months waiting) I took this case in my hands and wrote to Hilton regarding that. They credited 5,000 with no questions or copy of reservation required.
For comparison, I recently rented a car with Avis and HHonors pts were credited within few days... Sixt simply fail in this field.
For comparison, I recently rented a car with Avis and HHonors pts were credited within few days... Sixt simply fail in this field.
Hi
Please could you e-mail me your reservation or rental agreement number plus your Hilton Honors number to [email protected] and I will be happy to look into this for you.
Thanks
Sabine
Feb 20, 2018, 1:34 pm
#69
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,468
Any new solutions to an old problem ??
I have rented from Sixt numerous times, usually providing my SPG number, after the SPG/Marriott merger announcement my MR number. Every time the RA confirmed the number was in there.
Not once did I receive the points!
Any suggestion what to do about that?
Appreciate any feedback.
I have rented from Sixt numerous times, usually providing my SPG number, after the SPG/Marriott merger announcement my MR number. Every time the RA confirmed the number was in there.
Not once did I receive the points!
Any suggestion what to do about that?
Appreciate any feedback.