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-   -   Honestly, what is wrong with you, SQ? (https://www.flyertalk.com/forum/singapore-airlines-krisflyer/968233-honestly-what-wrong-you-sq.html)

rbrenton88 Jun 24, 2009 11:45 am

Honestly, what is wrong with you, SQ?
 
After suffering in the back of the bus between the US and Asia, and accumulating enough miles to reward myself and the family, I first learned the hard way that miles expire away after two years. That itself is ridiculous.

Now I'm trying to use what remains to bring a friend to the US for a visit, and the taxes and fees amount to $800 USD for two reward tickets! What the hell?????

This is simply outrageous. SQ has one of the best flying experiences in the world, and the worst FF program in the world.

rolov Jun 24, 2009 11:50 am

What route and cabin were you trying to redeem ?

rbrenton88 Jun 24, 2009 11:55 am


Originally Posted by rolov (Post 11962061)
What route and cabin were you trying to redeem ?

J from S'pore to either LAX or JFK

stargold Jun 24, 2009 12:08 pm

The taxes and charges would have been the same no matter which FFP you use, except for AC and UA that do not charge fuel surcharges (in which case it would be much cheaper).

So, whether you used miles from SQ, LH, NH, OZ, etc etc, any other Star airline FFP than UA and AC would charge you the same extortionately high amount due to the fuel surcharge.

rbrenton88 Jun 24, 2009 12:11 pm


Originally Posted by stargold (Post 11962180)
The taxes and charges would have been the same no matter which FFP you use, except for AC and UA that do not charge fuel surcharges (in which case it would be much cheaper).

So, whether you used miles from SQ, LH, NH, OZ, etc etc, any other Star airline FFP than UA and AC would charge you the same extortionately high amount due to the fuel surcharge.

I see. Nice revenue stream for them. Fuel prices slip back to normal levels, but the surcharge lives forever.

TerryK Jun 24, 2009 12:17 pm

I recently purchased a RTW ticket where the surcharge was over $1000! :eek: That's for one ticket.:( It has SQ segments but mostly on other airlines.

Thread title should have been What's Wrong With All the Airlines. :p

TerryK Jun 24, 2009 12:20 pm


Originally Posted by rbrenton88 (Post 11962204)
I see. Nice revenue stream for them. Fuel prices slip back to normal levels, but the surcharge lives forever.

There is nothing more permanent than a temporary tax. ;)

dannybhoy Jun 24, 2009 12:40 pm


Originally Posted by rbrenton88 (Post 11962204)
I see. Nice revenue stream for them. Fuel prices slip back to normal levels, but the surcharge lives forever.

They will tell you that the surcharge was calculated based on normal oil prices being US$18/barrel. :D

MCI777 Jun 24, 2009 12:48 pm


Originally Posted by stargold (Post 11962180)
The taxes and charges would have been the same no matter which FFP you use, except for AC and UA that do not charge fuel surcharges (in which case it would be much cheaper).

So, whether you used miles from SQ, LH, NH, OZ, etc etc, any other Star airline FFP than UA and AC would charge you the same extortionately high amount due to the fuel surcharge.

And oh what a difference that fuel surcharge makes. I used UA miles for the following *A itinerary in Business:

MCI-DEN-LAX (UA)
LAX-NRT-SIN-MNL(SQ)

CRK-ICN-LAX(OZ)
LAX-DEN-MCI (UA)

Total Taxes and Fees: $27.50 :D

rbrenton88 Jun 24, 2009 12:55 pm

The worst part is not having any choice. If I don't pay the extortionistic surcharge, my miles get bled away anyway through aging.

I want back the ~$40,000 my company spent to accumulate these miles. I need a time machine. :mad::mad::mad::mad:

Savage25 Jun 24, 2009 2:10 pm


Originally Posted by rbrenton88 (Post 11962026)
...I first learned the hard way that miles expire away after two years. That itself is ridiculous.
...

Actually, no. You learned the hard way that they expire after 3 years :p
http://www.flyertalk.com/forum/singa...ry-fading.html

rbrenton88 Jun 24, 2009 2:43 pm


Originally Posted by Savage25 (Post 11963103)
Actually, no. You learned the hard way that they expire after 3 years :p
http://www.flyertalk.com/forum/singa...ry-fading.html


Ah i forgot. I was actually wondering why they hadn't taken away more of them by now.

rolov Jun 24, 2009 4:17 pm


Originally Posted by rbrenton88 (Post 11962547)
The worst part is not having any choice. If I don't pay the extortionistic surcharge, my miles get bled away anyway through aging.

I want back the ~$40,000 my company spent to accumulate these miles. I need a time machine. :mad::mad::mad::mad:

expense the fee to the company and they will have paid $40,075.

bmchris Jun 24, 2009 9:40 pm

How much are the fees and taxes for a paid ticker? I think they are similar to a reward flight.

stargold Jun 24, 2009 11:19 pm

Normally, yes they are the same.

Which is why redemptions in Y are such shockingly bad value. The "fare" component of the current UK sale prices to SYD, for example, is actually under £100 - which means that the miles you use on the Y reward is not even "worth" £100, since you have to pay the remaining £300-odd whether you're using miles or paying in cash.


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