Absolute

No, for JFK you will be able to access the Swiss Lounge - to the right after security, but about 5-10 min walk to the SQ25 gate. Access with *G.

For FRA, you can access either the AC MLL, LH Senator, or LH Business lounges with *G. The LH lounges are just a few steps away from the SQ gate, with the MLL lounge further down the passageway and up on the 2nd floor. You'll have between 1 to 1.5 hours, and can even try both the LH and MLL lounges - I like the MLL, being AC.

For SIN, you'll have access to the SQ Star Gold lounge; not to the SQ Business lounge, which is only for SQ. It's not a great lounge - there's a reason why SQ separates out *G from their own members. There are several SQ lounges all over the airport.

For PP, you'll also be able to access another 3 lounges at SIN - all lackluster.

One other item to note, with *G you'll be in boarding group 3. I was travelling on a UA FFP (no status), and simply showed my AC*G card to get access each time.

safra1

Thanks - very helpful. How does SQ divide the boarding groups? Also, I read elsewhere that SQ had previously not offered priority check-in for *G passengers flying in Y - is that still the case, and if so, how is that not a direct contradiction of *A advertised benefits?

stargold

SQ offers priority check-in, but not necessarily at the Business Class counters (e.g. at SIN) . It varies according to station.

There was some issue with priority boarding, where SQ was not allowing *G to use the Business Class lane, and instead asked *G to board early through the Economy lane. Which, in practice, means no priority boarding unless you have joined the queue first. Not sure how this has turned out.

Absolute

From what I recall:

1 - Suites
2 - First, PPS Club
3 - Business Class, *G Gold, SQ Gold

Quite true - SQ does like to separate their *G fliers from their own I walked up to the Business Class at SIN, who pointed exactly that out to me, but told me as it was empty they would be happy to check me in.

My last SQ25/26 was on Jan 14/17th this year, and *G was listed on the banner for Business Class boarding at JFK, but NOT at FRA.

I actually walked up to the mobile desk at FRA (which they use to regulate access to Suites, Business, or Economy) and asked them if as a *G where I would board - and the person said yes, I could board with Group 3 at the business lane.

Did the same at JFK, FRA, SIN, and BKK each time - and my BP said UA*, with my simply showing them my AC*G card.

Big_Foot

Flew SQ 25 in Suites a couple of days ago.
The flight was outstanding, a great crew and amazing food.
The lobster bisque appetizer (everybody goes for the caviar choice, big mistake!)
was to die for. I booked the Lobster Thermidor and it was exceptional.
Skipped everything else and slept like a baby for 5 hours or so.

The only bad thing was JFK 4 security. An absolute joke.
They must have cut most of the security workers, as only one line was open
for "priority". What a shame.
A Virgin lounge lady was so great, I quickly forgot about it though

cmd320

Flying SQ25 in J from JFK-FRA, otherwise, no status with *A. From what I read on the *A website J class passengers should be able to access any *A J lounge by presenting a boarding pass, though I know in practice this can sometimes vary. Will I be able to use the Swiss J lounge at JFK when flying SQ in J?

I know SQ contracts with Wingtips (Oasis) at JFK, but I really hate that lounge so if I can access Swiss that would be preferable. Thanks!

anc-ord772

I was able to score x2 Suites all the way HKG-SIN-FRA-JFK for December 28. Quite surprised given the holiday peak travel period.

1 Saver | 93,500 (inc 15%) + SG$451.70

1 Standard | 191,250 (inc 15%) + SG$451.70

I think avg. 142,375 pp is excellent given UA wants 130K for SE Asia -> U.S. in F on partners, and SQ is not accessible. Taxes are high at ~USD$665 but for Suites, worth it.

Hopefully before departure the standard award can be rebooked in saver, and we will need a separate ticket JFK-ROC (45 minutes flight), but this is almost too perfect.

FoggyBridges

Might not be the place to ask this, but: If you're flying JFK-FRA-SIN, which Kayak says is the same plane, do you have to deplane and reboard? Or can you just stay on board? 'Connection' is only 1:25 which I would normally never do in FRA!

Fredrik74

You need to deplane. Not a problem.

VeryHumerus

has anyone been able to book 2 savers in F on this route? looking for a march 2017 date. couldnt book 2 waitlists but was able to book one and now the availability calendar shows 'not available' when trying to book the second one separately.

SQ325

SQ has introduced a separate boarding lane for KF Gold and *Gold for a while now. They will board after F, J and PPS.

As for CI its still what it was before, no separate CI for KF Gold/*Gold except in SIN.

stargold

Just in case this confuses safra1 even further, I should clarify:

At SIN, non-PPS Star Golds travelling in Y not use the Business Class check-in, and instead have a separate row of priority check-in desks for them.

Elsewhere, all Star Golds (whether PPS, KF*G or other Star airlines) will use the Business counters.

Absolute

As Fredrik74 mentioned, you have to deplane, but don't worry about that 1:25 connection time. Both on SQ25 and SQ26 I had enough time to head to the lounge, have a relaxing shower, eat, and still wait in the gate area for boarding.

That connection time doesn't take a good tailwind, the time to clean two levels of an A380, refuel, etc. The main reason you need to deplane on SQ25 is because the flight crew changes; for SQ26, it's because you need to re-clear security in FRA before continuing on to JFK.

seawolf

So I take it there is no escort to get you to front of security line at JFK even for Suites passengers?

Big_Foot

It wasn't offered, could be an oversight from the agent...
The line wasn't bad, it was just not moving at all. And no oxygen didn't help.