Redemption cost for HKG-SIN // SIN-SGN
Jul 17, 2022, 2:00 am
#1
Original Poster
Join Date: Jan 2017
Posts: 11
Redemption cost for HKG-SIN // SIN-SGN
Hi all,
I want to fly from HKG to SGN with a one week stop over in SIN (Zone 4 to Zone 3). THe SQ redemption PDF here doesn't list the miles but instead says "To confirm the exact mileage required, please use the mileage calculator.", however when I try the mileage calculator, I get an error message, "We cannot process your request right now. Please try again later, or get in touch with your local Singapore Airlines office.".
Can anybody help me to confirm:
I want to fly from HKG to SGN with a one week stop over in SIN (Zone 4 to Zone 3). THe SQ redemption PDF here doesn't list the miles but instead says "To confirm the exact mileage required, please use the mileage calculator.", however when I try the mileage calculator, I get an error message, "We cannot process your request right now. Please try again later, or get in touch with your local Singapore Airlines office.".
Can anybody help me to confirm:
- Can this route actually be ticketed?
- How many miles would be required for a J class ticket?
- I can't find a way to ticket a one way redemption with a stopover online, what's the best way to talk to someone at SQ? Every time I call them I get an agent who is not trained to deal with redemptions and tells me I will get a callback, but I never get one...
Jul 17, 2022, 6:21 am
#3
Original Poster
Join Date: Jan 2017
Posts: 11
Jul 17, 2022, 10:08 am
#5
Join Date: Sep 2018
Programs: Alaska
Posts: 2,188
someone booked lax-sin-ist so it definitely was possible.
Jul 19, 2022, 12:46 am
#6
Join Date: Mar 2017
Location: Singapore & Globe trotting
Programs: QR Gold, ITA Club Executive, Hilton Gold, GHA Titanium, Taj Gold, Accor Gold, Marriott Gold Elite
Posts: 425
If the mileage is not shown in the award chart, it will not be possible to book the award as one ticket. freed0m , lax-sin-ist isn't considered backtracking as the route from lax-sin is over the Pacific. In SQ's award chart an award ticket is possible between Zone 12 (US West Coast) and 10 (Turkey).
Jul 19, 2022, 7:26 am
#7
Join Date: Sep 2018
Programs: Alaska
Posts: 2,188
If the mileage is not shown in the award chart, it will not be possible to book the award as one ticket. freed0m , lax-sin-ist isn't considered backtracking as the route from lax-sin is over the Pacific. In SQ's award chart an award ticket is possible between Zone 12 (US West Coast) and 10 (Turkey).
please try to book it on sq website and let me know your success. LOL
Jul 19, 2022, 7:56 am
#8
Join Date: Apr 2007
Location: Anywhere
Posts: 6,575
That’s not entirely correct. I have in the past not seen some mileage on the award chart, but by chance played around with some routes and they were indeed priced for booking. Remember I was surprised back then. Can’t for my life remember the exact routes I searched though…
Jul 19, 2022, 1:33 pm
#9
Join Date: Apr 2006
Posts: 876
That’s not entirely correct. I have in the past not seen some mileage on the award chart, but by chance played around with some routes and they were indeed priced for booking. Remember I was surprised back then. Can’t for my life remember the exact routes I searched though…