Which airlines can be redeemed online with KF
May 17, 2022, 7:45 am
#1
Original Poster
Join Date: Apr 2007
Location: Anywhere
Posts: 6,552
Which airlines can be redeemed online with KF
In the post COVID world, as people are gearing up to travel again and SQ call centres are swamped, which airlines (*A and partners) can we book award flights entirely online?
So far I’ve only seen TK, LH, LX, SK, BR. Is this the exhaustive list?
I’ve personally not seen NH, UA, TG etc. availability online. Does this mean that these airlines can’t be redeemed online hence would necessitate a phone call?
So far I’ve only seen TK, LH, LX, SK, BR. Is this the exhaustive list?
I’ve personally not seen NH, UA, TG etc. availability online. Does this mean that these airlines can’t be redeemed online hence would necessitate a phone call?
May 17, 2022, 10:31 am
#2
Join Date: Jan 2005
Programs: SQ TPPS/*G, Starlux Explorer, (Almost Lifetime) Hyatt Globalist
Posts: 1,402
I've seen NH, UA, AI, TG, NZ online...whether more is available by calling is another question. At any rate, availability isn't the best. AC is the one I don't think I've seen online.
Last edited by bpk6h; May 17, 2022 at 11:25 am
May 17, 2022, 3:12 pm
#4
Join Date: Jan 2005
Programs: SQ TPPS/*G, Starlux Explorer, (Almost Lifetime) Hyatt Globalist
Posts: 1,402
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Nov 25, 2022, 9:29 am
#6
Join Date: Jan 2005
Programs: SQ TPPS/*G, Starlux Explorer, (Almost Lifetime) Hyatt Globalist
Posts: 1,402
I've noticed that for awards involving a connection whether it's, for example, LH to SQ or LX to LX that online the only presented option is the tightest connection. It would be nice if SQ could present all possible connections online. I just called up re an LX award (LHR-ZRH-SIN) as online the only choice was a 50min connection. By calling up, I had a choice pretty much all other LHR-ZRH flights on that day.
I also recently redeemed a J award on BR BKK-LHR. Forgot just how good BR is. Other than the seat (I prefer the space of SQ's bulkhead) BR was better in every other way in my opinion. Our flight also had both Veuve Clicquot La Grande Dame options... regular and rosé. Food, presentation, amenities and service were outstanding as well.
Anyways, thank goodness for *A awards as it was impossible to find anything on SQ to/from Europe at short notice.
I also recently redeemed a J award on BR BKK-LHR. Forgot just how good BR is. Other than the seat (I prefer the space of SQ's bulkhead) BR was better in every other way in my opinion. Our flight also had both Veuve Clicquot La Grande Dame options... regular and rosé. Food, presentation, amenities and service were outstanding as well.
Anyways, thank goodness for *A awards as it was impossible to find anything on SQ to/from Europe at short notice.
Nov 25, 2022, 11:59 am
#7
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,723
I've noticed that for awards involving a connection whether it's, for example, LH to SQ or LX to LX that online the only presented option is the tightest connection. It would be nice if SQ could present all possible connections online. I just called up re an LX award (LHR-ZRH-SIN) as online the only choice was a 50min connection. By calling up, I had a choice pretty much all other LHR-ZRH flights on that day.
I also recently redeemed a J award on BR BKK-LHR. Forgot just how good BR is. Other than the seat (I prefer the space of SQ's bulkhead) BR was better in every other way in my opinion. Our flight also had both Veuve Clicquot La Grande Dame options... regular and rosé. Food, presentation, amenities and service were outstanding as well.
Anyways, thank goodness for *A awards as it was impossible to find anything on SQ to/from Europe at short notice.
I also recently redeemed a J award on BR BKK-LHR. Forgot just how good BR is. Other than the seat (I prefer the space of SQ's bulkhead) BR was better in every other way in my opinion. Our flight also had both Veuve Clicquot La Grande Dame options... regular and rosé. Food, presentation, amenities and service were outstanding as well.
Anyways, thank goodness for *A awards as it was impossible to find anything on SQ to/from Europe at short notice.
I fully agree that BR J blew SQ J out of the water. I liked the seat (non TPP/QPP have a tough time scoring SQ J bulkhead these days) and food, wine / champagne and PJ / amenity kit were way better on BR. I did enjoy the Veuve Clicquot Le Grand Dame Rose 2006 very much as well as the German Riesling, food very good, especially out of CDG. Top marks also for the crew, very polished and just nice between caring and not overbearing. Full marks.
Nov 25, 2022, 2:38 pm
#8
Join Date: Mar 2009
Location: SJC / DPS
Programs: AS G75K, UA Silver
Posts: 1,755
Wish I had a better answer, but after many many searches, I think it "depends" on the itinerary?
For example, NH shows up if it's a nonstop flight. But NH will not show up if connecting to certain SQ flights, in my experience.
I've had no problem booking SAS recently as well. UA is hit or miss, but I've seen it show up more often than not.
For example, NH shows up if it's a nonstop flight. But NH will not show up if connecting to certain SQ flights, in my experience.
I've had no problem booking SAS recently as well. UA is hit or miss, but I've seen it show up more often than not.
Nov 25, 2022, 11:16 pm
#9
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,723
I found that pure other *A carrier flights do come up from time to time, but combinations of SQ (longhaul) with *A shorthaul or vv. are rarely showing - or I'm just very unlucky.
Annoying it is for sure, e.g. even if I have SIN-FRA or SIN-MUC available as SQ Saver, trying to add a domestic leg on LH by switching to *A search results in nada. Most of the time and for sure the SQ segment goes missing (maybe a full LH itinerary comes up of lucky). Not good at all
Annoying it is for sure, e.g. even if I have SIN-FRA or SIN-MUC available as SQ Saver, trying to add a domestic leg on LH by switching to *A search results in nada. Most of the time and for sure the SQ segment goes missing (maybe a full LH itinerary comes up of lucky). Not good at all
Nov 26, 2022, 7:00 am
#10
Join Date: Jan 2005
Programs: SQ TPPS/*G, Starlux Explorer, (Almost Lifetime) Hyatt Globalist
Posts: 1,402
I found that pure other *A carrier flights do come up from time to time, but combinations of SQ (longhaul) with *A shorthaul or vv. are rarely showing - or I'm just very unlucky.
Annoying it is for sure, e.g. even if I have SIN-FRA or SIN-MUC available as SQ Saver, trying to add a domestic leg on LH by switching to *A search results in nada. Most of the time and for sure the SQ segment goes missing (maybe a full LH itinerary comes up of lucky). Not good at all
Annoying it is for sure, e.g. even if I have SIN-FRA or SIN-MUC available as SQ Saver, trying to add a domestic leg on LH by switching to *A search results in nada. Most of the time and for sure the SQ segment goes missing (maybe a full LH itinerary comes up of lucky). Not good at all
Generally, I feel PPS members are spoiled with good agents. However, while overall my last experience was fine, it wasn't as straightforward as I would have expected. I suspect it may be a new agent on the PPS team. I asked for LHR to SIN and the reply was that there was nothing. I said I see online Swiss through Zurich. No sir, I don't see anything. Finally, we were able to reach an understanding that I'm not looking for an SQ award. Oh yes, sir. I see availability on "LX". Yes, that is Swiss, this is what I am requesting. Would it really be that hard to put the agents through basic airline training? And also to proactively search *A?
Nov 26, 2022, 9:24 pm
#11
Join Date: Feb 2006
Posts: 327
Agree. Once during Covid (when few were traveling) I was able to book LH to SQ. But beyond this the only non-SQ leg + SQ I have seen is with JBU.
Generally, I feel PPS members are spoiled with good agents. However, while overall my last experience was fine, it wasn't as straightforward as I would have expected. I suspect it may be a new agent on the PPS team. I asked for LHR to SIN and the reply was that there was nothing. I said I see online Swiss through Zurich. No sir, I don't see anything. Finally, we were able to reach an understanding that I'm not looking for an SQ award. Oh yes, sir. I see availability on "LX". Yes, that is Swiss, this is what I am requesting. Would it really be that hard to put the agents through basic airline training? And also to proactively search *A?
Generally, I feel PPS members are spoiled with good agents. However, while overall my last experience was fine, it wasn't as straightforward as I would have expected. I suspect it may be a new agent on the PPS team. I asked for LHR to SIN and the reply was that there was nothing. I said I see online Swiss through Zurich. No sir, I don't see anything. Finally, we were able to reach an understanding that I'm not looking for an SQ award. Oh yes, sir. I see availability on "LX". Yes, that is Swiss, this is what I am requesting. Would it really be that hard to put the agents through basic airline training? And also to proactively search *A?
Nov 26, 2022, 9:25 pm
#12
Join Date: Feb 2006
Posts: 327
Wish I had a better answer, but after many many searches, I think it "depends" on the itinerary?
For example, NH shows up if it's a nonstop flight. But NH will not show up if connecting to certain SQ flights, in my experience.
I've had no problem booking SAS recently as well. UA is hit or miss, but I've seen it show up more often than not.
For example, NH shows up if it's a nonstop flight. But NH will not show up if connecting to certain SQ flights, in my experience.
I've had no problem booking SAS recently as well. UA is hit or miss, but I've seen it show up more often than not.
Nov 30, 2022, 11:09 pm
#13
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,723
Well Japan may be special as well from another point of view, at least for folks trying to book Biz or dare I say F awards. Domestic Japan awards on NH only offer Eco as they they don't publish J or F even if they have something "similar" on some aircraft. Hence, with SQs inability to book mixed class awards even on their own metal using KF miles via SQ web site or app booking engine, this is definitely going to fail I would reckon.
