Jan 16, 2022, 9:29 am
Last edit by: SanDiego1K
Discussion from 2012 - 2020: https://www.flyertalk.com/forum/singapore-airlines-krisflyer/1354995-time-taken-transfer-points-kf-2012-2020-a.html
Time taken to transfer points to KF 2021-2
Sep 24, 2021, 7:29 pm
#18
Join Date: Jun 2017
Posts: 2,279
just call SQ to hold the award seat for you first if you already secure the MIQ date. Tell them that you have make transfer but miles are not yet in.
Nov 2, 2021, 5:55 am
#19
Join Date: Aug 2018
Location: Chicago
Posts: 318
Has anyone had issues with making multiple transfers from Chase in a single day?
Over the weekend, I transferred 50K points, and then 25K points to Krisflyer from Chase. The 25K points showed up in my Kris Flyer account today, but not the 50K. I'm a little worried because I transferred the 50K points first, so would have thought that would have shown up first.
Over the weekend, I transferred 50K points, and then 25K points to Krisflyer from Chase. The 25K points showed up in my Kris Flyer account today, but not the 50K. I'm a little worried because I transferred the 50K points first, so would have thought that would have shown up first.
Nov 2, 2021, 6:40 am
#20
Join Date: Aug 2003
Location: Singapore
Programs: SIA Solitaire PPS, IHG Royal Amb, Hyatt Globalist, Bonvoy Gold, Hilton Hhonor Gold
Posts: 2,207
Has anyone had issues with making multiple transfers from Chase in a single day?
Over the weekend, I transferred 50K points, and then 25K points to Krisflyer from Chase. The 25K points showed up in my Kris Flyer account today, but not the 50K. I'm a little worried because I transferred the 50K points first, so would have thought that would have shown up first.
Over the weekend, I transferred 50K points, and then 25K points to Krisflyer from Chase. The 25K points showed up in my Kris Flyer account today, but not the 50K. I'm a little worried because I transferred the 50K points first, so would have thought that would have shown up first.
I would advise for you to wait for another 2 days and if it doesn't show up, to touch base with Chase to get them to investigate.
Nov 2, 2021, 9:29 am
#22
Join Date: Oct 2015
Location: So Cal
Posts: 937
Not too sure if this is similar in nature. I transferred Hilton Honours points to KF account 2 months back. I made 2 transactions within the same day. One got posted the next day and there was no sign of the other. I called HH and was told that it will take 30 days and they will not investigate until 30 days later. I had to wait for 30days later for them to investigate and resolve the issue.
I would advise for you to wait for another 2 days and if it doesn't show up, to touch base with Chase to get them to investigate.
I would advise for you to wait for another 2 days and if it doesn't show up, to touch base with Chase to get them to investigate.
Nov 17, 2021, 7:03 am
#26
Join Date: Mar 2018
Location: Bangkok
Programs: TG ROP Gold, SQ KF Gold, Marriott Ambassador Elite, Accor ALL Plat., Shangri-La Jade, GHA Plat.
Posts: 127
AMEX Singapore: credited without 4 hours same day
UOB Singapore: credited day+1. Had to go through their hotline as their TMRW app was buggy and didn’t allow me to transfer points.
Both deposit have received the extra bonuses automatically.
UOB Singapore: credited day+1. Had to go through their hotline as their TMRW app was buggy and didn’t allow me to transfer points.
Both deposit have received the extra bonuses automatically.
Nov 17, 2021, 2:21 pm
#27
Join Date: Aug 2001
Location: Movieville
Programs: PSA, Air Cal, Tarom Glam Miles (pre-devaluation)
Posts: 228
Marriott points transferred within 24 hours, but the elite miles did not credit from the current promotion. It's been 12 days, so I sent them an email.
Chase UR within 24 hours, including bonus and elite miles from current promotion.
Chase UR within 24 hours, including bonus and elite miles from current promotion.
Nov 18, 2021, 2:36 pm
#29
Join Date: Jun 2008
Location: DUS
Posts: 318
In case anyone is wondering why the 15% conversion bonus points have not been eligible for status elite credits (yet) as is the case in my account also, I would like to point out the following from the T&Cs of that promo:
Bonus KrisFlyer miles awarded under the Qualifying Transactions, via the Campaign will be eligible for the accrual of status credits (PPS Value or Elite miles as applicable) under the KrisFlyer “Unlock Status Credits without Flying” campaign, which can be found here and subject to the campaign’s terms and conditions as set out therein. Notwithstanding anything contained in the aforementioned campaign’s terms and conditions to the contrary, the status credits (PPS Value or Elite miles as applicable) awarded under the KrisFlyer “Unlock Status Credits without Flying” campaign via this Campaign will be credited into the recipient’s KrisFlyer account in accordance with the following table:
Earned on the Base KrisFlyer miles converted
7 (seven) working days after the Base KrisFlyer miles have been credited for the qualifying conversion transaction
Earned on the Bonus KrisFlyer miles
3 weeks after the end of the campaign i.e. by 14 December 2021 or such other date as SIA may prescribe from time to time
Earned on the Base KrisFlyer miles converted
7 (seven) working days after the Base KrisFlyer miles have been credited for the qualifying conversion transaction
Earned on the Bonus KrisFlyer miles
3 weeks after the end of the campaign i.e. by 14 December 2021 or such other date as SIA may prescribe from time to time
Nov 18, 2021, 6:48 pm
#30
Join Date: Aug 2003
Location: Singapore
Programs: SIA Solitaire PPS, IHG Royal Amb, Hyatt Globalist, Bonvoy Gold, Hilton Hhonor Gold
Posts: 2,207
I had a similar incident 2 months back where the Marriott points were posted but elite miles were not. They took around 1 month to rectify and posted the account thereafter.