Jan 14, 2022, 10:42 am
Last edit by: bgriff
2005 - 2019 discussion can be found at https://www.flyertalk.com/forum/singapore-airlines-krisflyer/493018-book-cook-thread-47.html
Menus can be viewed at https://inflightmenu.singaporeair.com/home
Menus can be viewed at https://inflightmenu.singaporeair.com/home
Book the cook 2020 onward
May 11, 2022, 7:36 pm
#92
Join Date: Apr 2007
Location: Anywhere
Posts: 6,552
Well at least Song Fa is "branded" bak kut teh. Good that they help draw attention to local brands. Likewise Qiu Lian ban mian.
But other hawker dishes like nasi lemak isn't Punggol, neither is bak chor mee Orr Kee, nor laksa 328 Katong - so there is, yet again, inconsistency in the approach.
But other hawker dishes like nasi lemak isn't Punggol, neither is bak chor mee Orr Kee, nor laksa 328 Katong - so there is, yet again, inconsistency in the approach.
(in the spirit of cost cutting...)
May 12, 2022, 10:31 am
#95
Join Date: Feb 2006
Posts: 1,686
A separate email I got from Singapore says “In support of our sustainability efforts to reduce food waste, you may not get your preferred meal choice.” Maybe if they let me pre-select they could avoid that issue.
May 12, 2022, 10:35 am
#96
Join Date: Feb 2004
Location: Netherlands
Posts: 4,276
Then I'd call the Singapore number and try it there, they should be able to do it. I wouldn't fully trust what some agent told me that I got connected to after dialing the Dutch SQ number. God knows in which contact center you ended up and some agents make up rules or are just not well trained as during Covid ops were scaled down and ramping up with quality staff has been a challenge across the industry.
Tomorrow at the airport I will try and visit the SQ counter to see if they can help (hopefully I can still make it within the 24 hours cut off time).
But truthfully, as usual SQ customer service is really a 0 star service (even before the pandemic time, they were never forthcoming).
Cheers!
May 12, 2022, 12:48 pm
#97
Join Date: Sep 2011
Location: Zurich area
Posts: 302
This isn’t the case for my SFO departure this week. Each Inflight Menu item says “View Only” and “Order on board.”
A separate email I got from Singapore says “In support of our sustainability efforts to reduce food waste, you may not get your preferred meal choice.” Maybe if they let me pre-select they could avoid that issue.
A separate email I got from Singapore says “In support of our sustainability efforts to reduce food waste, you may not get your preferred meal choice.” Maybe if they let me pre-select they could avoid that issue.
May 12, 2022, 2:37 pm
#99
Join Date: Jan 2005
Programs: SQ TPPS/*G, Starlux Explorer, (Almost Lifetime) Hyatt Globalist
Posts: 1,402
This isn’t the case for my SFO departure this week. Each Inflight Menu item says “View Only” and “Order on board.”
A separate email I got from Singapore says “In support of our sustainability efforts to reduce food waste, you may not get your preferred meal choice.” Maybe if they let me pre-select they could avoid that issue.
A separate email I got from Singapore says “In support of our sustainability efforts to reduce food waste, you may not get your preferred meal choice.” Maybe if they let me pre-select they could avoid that issue.
May 12, 2022, 4:07 pm
#100
Join Date: Apr 2007
Location: Anywhere
Posts: 6,552
I prefer the latest version with potatoes fondant compared to the previous one with saffron rice - feels that it's an overall lighter, healthier meal. Go for it!
May 12, 2022, 4:09 pm
#101
Join Date: Apr 2007
Location: Anywhere
Posts: 6,552
I would've thought allowing people to choose in advance is the best option to reduce overall food wastage. Go figure...
May 15, 2022, 10:38 pm
#105
Join Date: Jun 2015
Location: Sydney, Australia
Programs: QF Gold, Accor Plat, Hyatt plat, HH diam, SPG Gold
Posts: 42
I am close to giving up - tried to get hold of the English speaking line, on hold for > 2 hours and call not answered. Tried chatbot - no luck. I tried calling also the French speaking line, and again received the same response, since it's an LH issued ticket, please contact them to arrange this....
Tomorrow at the airport I will try and visit the SQ counter to see if they can help (hopefully I can still make it within the 24 hours cut off time).
But truthfully, as usual SQ customer service is really a 0 star service (even before the pandemic time, they were never forthcoming).
Cheers!
Tomorrow at the airport I will try and visit the SQ counter to see if they can help (hopefully I can still make it within the 24 hours cut off time).
But truthfully, as usual SQ customer service is really a 0 star service (even before the pandemic time, they were never forthcoming).
Cheers!
