How SQ handles upgraded tickets when flight is canceled?
#1
Original Poster
Join Date: May 2009
Location: Shanghai
Programs: BAEC (Gold), PC (Plat), HH (Gold), MR (Gold)
Posts: 2,729
How SQ handles upgraded tickets when flight is canceled?
I will soon book a one-way ticket from SIN-PVG for next January. There are currently 4 flights showing each day. I intend to book a cash fare and then upgrade to business class using miles (I have checked and there is currently availability).
Does anyone know what will happen if the schedule is thinned out nearer the time causing my choice of flight to be canceled?
Am I likely to:-
Be given the option to fly in business on another flight that day (assuming there are seats left in that cabin)? - this would be preferable
Be given the option to fly in my originally booked cabin on another flight that day (and my miles refunded)? - not so good, especially if upgrade availability is no longer there on the other flight options
Be given a cash an miles refund and left to make a fresh booking on whatever is available?
Be given a voucher?
Thanks in advance for any and all input.
Does anyone know what will happen if the schedule is thinned out nearer the time causing my choice of flight to be canceled?
Am I likely to:-
Be given the option to fly in business on another flight that day (assuming there are seats left in that cabin)? - this would be preferable
Be given the option to fly in my originally booked cabin on another flight that day (and my miles refunded)? - not so good, especially if upgrade availability is no longer there on the other flight options
Be given a cash an miles refund and left to make a fresh booking on whatever is available?
Be given a voucher?
Thanks in advance for any and all input.
#2
Join Date: Jun 2017
Posts: 2,276
If China still maintain the restriction, there will be only one SIN-PVG flight per week. Which is the Monday flight. SQ830. This is currently fly by the 787-10.
So if u book other flights most likely will be cancelled. I think SQ will see when the booking is made. If made recently they will switch to the available flight , if it is a old booking, most likely they will just cancel.
So if u book other flights most likely will be cancelled. I think SQ will see when the booking is made. If made recently they will switch to the available flight , if it is a old booking, most likely they will just cancel.