no more stopovers on one way saver awards
Jun 14, 2020, 10:41 pm
#2
Join Date: May 2003
Location: Singapore
Programs: QF LTG, SQ EGTP, Bonvoy LTG
Posts: 4,847
Jun 14, 2020, 11:06 pm
#3
Original Poster
Join Date: Dec 2010
Posts: 2,652
I haven't made the call, but I was informed this was a policy change and not an IT limitation. And yes, I know the interface was updated recently.
Jun 14, 2020, 11:09 pm
#4
Join Date: Oct 2010
Location: MUC/RJK
Programs: SQ G, LH FTL, UA S, Marriott Plat, Hertz PC
Posts: 1,442
If you haven't made the call, how were you informed?
Public T&Cs are still the same: https://www.singaporeair.com/en_UK/p...conditions-kf/
"Additional stopovers are permitted at USD100 each, regardless of the class of service."
Public T&Cs are still the same: https://www.singaporeair.com/en_UK/p...conditions-kf/
"Additional stopovers are permitted at USD100 each, regardless of the class of service."
Jun 14, 2020, 11:54 pm
#5
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,738
Who informed OP of such a policy change?
So before we can all get excited and panic
we need a bit more substance. So far the T&C's are still in effect that clearly allow a stopovers against 100USD fee and that is not linked to the ability (or lack thereof) of the booking engine to process such stopovers.
So before we can all get excited and panic
we need a bit more substance. So far the T&C's are still in effect that clearly allow a stopovers against 100USD fee and that is not linked to the ability (or lack thereof) of the booking engine to process such stopovers.
Jun 15, 2020, 12:17 am
#7
Join Date: May 2003
Location: Singapore
Programs: QF LTG, SQ EGTP, Bonvoy LTG
Posts: 4,847
As an aside, what is also interesting is that despite SQ's best efforts, Singaporean grammar has found a place on the SQ website. In my native (Australian) English, instead of " ... you can't have stopover", I would have said "... you can't have a stopover" or ".... you can't have stopovers". But now after living in SG for a while, I may well say what SQ has written in the message.
Jun 15, 2020, 1:35 am
#9
Join Date: Apr 2007
Location: Anywhere
Posts: 6,575
As an aside, what is also interesting is that despite SQ's best efforts, Singaporean grammar has found a place on the SQ website. In my native (Australian) English, instead of " ... you can't have stopover", I would have said "... you can't have a stopover" or ".... you can't have stopovers". But now after living in SG for a while, I may well say what SQ has written in the message.
Jun 15, 2020, 2:00 am
#11
Join Date: Oct 2010
Location: MUC/RJK
Programs: SQ G, LH FTL, UA S, Marriott Plat, Hertz PC
Posts: 1,442
Also, word order is incorrect. "Stopover cannot lah."
For your daily dose of Singlish, I recommend following https://sureboh.sg/
For your daily dose of Singlish, I recommend following https://sureboh.sg/
Jun 15, 2020, 8:25 am
#12
Original Poster
Join Date: Dec 2010
Posts: 2,652
I was informed by someone who attempted to book on the phone that they were told this was the new policy. I then went online and saw this language and pasted it to this thread.
The pax who called in is a seasoned traveler and has no reason to broach this with me unless that's what they were told.
So either the public T&C has not been updated or the SQ rep was "misinformed" or just flat out wrong.
Mod - If you want to adjust/delete this thread because the SQ website is spitting out verbage that may or may not be true, please feel free.
The pax who called in is a seasoned traveler and has no reason to broach this with me unless that's what they were told.
So either the public T&C has not been updated or the SQ rep was "misinformed" or just flat out wrong.
Mod - If you want to adjust/delete this thread because the SQ website is spitting out verbage that may or may not be true, please feel free.
Jun 15, 2020, 2:54 pm
#13
Join Date: Feb 2015
Location: SIN, SFO, LON
Programs: SQ:TPPS, Marriott: Titanium
Posts: 442
This is not new, SQ stopped giving free stopover for 1 way saver ticket for quite a while already (not sure the exact timing but it was already in effect early last year). You get 1 free stopover for round trip but 0 for 1 way.
Jun 15, 2020, 2:56 pm
#14
Original Poster
Join Date: Dec 2010
Posts: 2,652
free isnt the issue. The issue if it's not permitted now full stop.
Jun 15, 2020, 6:16 pm
#15
Join Date: Jun 2017
Posts: 2,279
There are some agents (maybe new) who does not know of this US$100 stopover. Just like some agent who dunno how to make mixed class award booking. So just HUCA.
All along, you can’t make any booking for one way saver award with stopover online.
All along, you can’t make any booking for one way saver award with stopover online.