no more stopovers on one way saver awards
Jun 20, 2020, 8:54 pm
#17
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
Jun 20, 2020, 10:34 pm
#18
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,739
Call me cynical, but anything coming from a phone agent is suspect to me. The skills levels are just so varying. Unless it comes from a seasoned agent at ION Orchard or the official written T&C's are changed I'm not (yet) convinced.
Don't get me wrong, I'm not saying that this isn't the case just may need more additional data points to form a "pattern".
A sad development if confirmed. I would have thought it offered a decent add on revenue to SQ, but maybe the intent is more geared to shut down the reward optimization that one could do via this avenue.
SQ awards are already very pricey and this won't make it more attractive. SE Asia - Europe RT in Biz is 184k KF mls vs. say 142k in LH M&M (yes atrocious YQ) or 156k mls in LifeMiles (yes availability can be tough, lil SQ) or just take those credit card points and focus on CX rather then SQ and save a bunch of miles as well. Anyways, YMMV.
Don't get me wrong, I'm not saying that this isn't the case just may need more additional data points to form a "pattern".
A sad development if confirmed. I would have thought it offered a decent add on revenue to SQ, but maybe the intent is more geared to shut down the reward optimization that one could do via this avenue.
SQ awards are already very pricey and this won't make it more attractive. SE Asia - Europe RT in Biz is 184k KF mls vs. say 142k in LH M&M (yes atrocious YQ) or 156k mls in LifeMiles (yes availability can be tough, lil SQ) or just take those credit card points and focus on CX rather then SQ and save a bunch of miles as well. Anyways, YMMV.
Last edited by demue; Jun 20, 2020 at 10:43 pm
Jun 21, 2020, 3:30 am
#19
Join Date: Mar 2015
Programs: HH Diamond, GHA Titanium
Posts: 1,961
Jun 21, 2020, 6:50 am
#20
Join Date: Aug 2006
Posts: 716
Maybe, but what they need right now is cash, not a reduction in a non-cash balance sheet liability. It seems counter productive to eliminate a cash add-on that doesn’t cost the airline any more (the same number of seats are consumed either way.)
Jun 23, 2020, 9:17 pm
#21
Join Date: Feb 2006
Location: Sydney, Australia
Programs: QR/AC Gold, VA Silver, IHG Plat, Bonvoy Gold
Posts: 1,581
That's a shame if it is true. I love be able to stopover at SIN for a few days by paying the $100 last time I went to Hong Kong.
Then again I wouldn't be surprised if there will be another devaluation coming. I think most airlines will end up doing this anyway.
Then again I wouldn't be surprised if there will be another devaluation coming. I think most airlines will end up doing this anyway.
Jul 25, 2020, 9:44 am
#22
Join Date: Jul 2011
Posts: 105
Stopover was in Singapore, flying SQ J to SIN, 4 day stop-over in SIN, and then SQ F to Tokyo. Maybe something changed to go back to the original policies (or maybe what you were told only affects closer-in dates due to COVID restrictions), but this was my experience today. Had to call in to book it of course, but seemed like a totally normal transaction for the CSR.
Last edited by BananaFusion; Jul 25, 2020 at 9:55 am
Jul 26, 2020, 1:23 am
#23
Join Date: Jun 2017
Posts: 2,279
I just booked a stopover on a one-way saver flight for $100 for next summer.
Stopover was in Singapore, flying SQ J to SIN, 4 day stop-over in SIN, and then SQ F to Tokyo. Maybe something changed to go back to the original policies (or maybe what you were told only affects closer-in dates due to COVID restrictions), but this was my experience today. Had to call in to book it of course, but seemed like a totally normal transaction for the CSR.
Stopover was in Singapore, flying SQ J to SIN, 4 day stop-over in SIN, and then SQ F to Tokyo. Maybe something changed to go back to the original policies (or maybe what you were told only affects closer-in dates due to COVID restrictions), but this was my experience today. Had to call in to book it of course, but seemed like a totally normal transaction for the CSR.
Previously , there are also some customer service agent not familiar n have to ask the supervisor to help
Aug 3, 2020, 11:41 am
#24
Join Date: Feb 2020
Posts: 13
Replied to an old thread and then saw this thread had recent discussion pertaining to the topic. Also, given that several of you seem to be knowledgeable with SQ's stopover policy, figured I'd reply here.
Hope it's okay I'm reposting question here (still learning FT etiquette)...
Given that SQ's rules haven't changed as suggested by OP (and that the error msg was just signifying that IT can't handle added non-comp stopovers)...
I am slightly confused when it comes to *A partner awards booked through SQ, as I have seen different comments relating to this. Does anyone know the answer to the following questions?
1. Can a stopover be added to a one-way *A partner award by paying the $100 fee or only fully SQ operated itineraries?
2. Regardless of if the award is one-way or round-trip, does the stopover destination have to be preceded by an SQ flight? -- I have read that the flight that comes before the stopover destination has to be operated by SQ. (I.e. SIN-DXB-FRA operated by SQ and LH respectively would qualify for a stopover in DXB; however, FRA-DXB-SIN operated by LH and SQ respectively would not qualify for a stopover in DXB, bc the flight before the stopover in DXB would be operated by LH and not on SQ metal.)
Appreciate any knowledge or DPs you can share. Thanks!
Hope it's okay I'm reposting question here (still learning FT etiquette)...
Given that SQ's rules haven't changed as suggested by OP (and that the error msg was just signifying that IT can't handle added non-comp stopovers)...
I am slightly confused when it comes to *A partner awards booked through SQ, as I have seen different comments relating to this. Does anyone know the answer to the following questions?
1. Can a stopover be added to a one-way *A partner award by paying the $100 fee or only fully SQ operated itineraries?
2. Regardless of if the award is one-way or round-trip, does the stopover destination have to be preceded by an SQ flight? -- I have read that the flight that comes before the stopover destination has to be operated by SQ. (I.e. SIN-DXB-FRA operated by SQ and LH respectively would qualify for a stopover in DXB; however, FRA-DXB-SIN operated by LH and SQ respectively would not qualify for a stopover in DXB, bc the flight before the stopover in DXB would be operated by LH and not on SQ metal.)
Appreciate any knowledge or DPs you can share. Thanks!
Aug 3, 2020, 6:06 pm
#25
Join Date: May 2003
Location: Singapore
Programs: QF LTG, SQ EGTP, Bonvoy LTG
Posts: 4,847
I have read that the flight that comes before the stopover destination has to be operated by SQ. (I.e. SIN-DXB-FRA operated by SQ and LH respectively would qualify for a stopover in DXB; however, FRA-DXB-SIN operated by LH and SQ respectively would not qualify for a stopover in DXB, bc the flight before the stopover in DXB would be operated by LH and not on SQ metal.)