Experience with SQ Covid-19-related cancellations?
Apr 23, 2020, 12:37 am
#107
Join Date: May 2010
Location: Oxon, UK
Programs: Mucci des canapes, Skywards Gold, BAEC, IC Plat Amb, LH FTV
Posts: 1,952
I had a similar experience and after 2 weeks called them. The call was answered promptly and my reservation cancelled with the promise of a refund within 4 weeks. To be honest i don't think the webform had got to the front of a long queue to be looked at.
Now at 3 weeks the refund has not arrived but I do have a case numb er to quote if I need to call again in early May.
Now at 3 weeks the refund has not arrived but I do have a case numb er to quote if I need to call again in early May.