Award Date Change Question ... Until When is the Ticket Valid?
Mar 2, 2020, 9:56 pm
#1
Original Poster
Join Date: Sep 2013
Posts: 877
Award Date Change Question ... Until When is the Ticket Valid?
Hi,
a good chunk of SQ miles were expiring at the end of Nov 2019.
So, I booked IAH-SIN-CEB on Nov 30, 2019 to travel on Nov 13, 2020.
if I were to change the dates, what is the furthest out I can push this without requiring redepositing?
is it
a) Nov 30, 2020 —> one year from booking date?
or
b) Nov 13, 2020 —> one year from original travel date
also, what are the rules to changing dates?
i assume same carrier is a requirement, but what about routing?
thank you
a good chunk of SQ miles were expiring at the end of Nov 2019.
So, I booked IAH-SIN-CEB on Nov 30, 2019 to travel on Nov 13, 2020.
if I were to change the dates, what is the furthest out I can push this without requiring redepositing?
is it
a) Nov 30, 2020 —> one year from booking date?
or
b) Nov 13, 2020 —> one year from original travel date
also, what are the rules to changing dates?
i assume same carrier is a requirement, but what about routing?
thank you
Mar 2, 2020, 11:34 pm
#2
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
Nov 30, 2020 will be the expiration date.
If you have to change dates, all travel must be completed by Nov 30, 2020.
If you make a change on an award ticket, there will be no carrier/routing restriction, as you will simply be "refared" based on the new reservation and any fees you need to pay. However, because your miles have expired, you can't refare to an award with lower miles required and get the extra re-deposited.
If you have to change dates, all travel must be completed by Nov 30, 2020.
If you make a change on an award ticket, there will be no carrier/routing restriction, as you will simply be "refared" based on the new reservation and any fees you need to pay. However, because your miles have expired, you can't refare to an award with lower miles required and get the extra re-deposited.
Mar 3, 2020, 1:37 am
#3
Join Date: Dec 2001
Location: BRU, SIN, PEK
Programs: SQ TPP, LH SEN
Posts: 3,235
Actually - your ticket is 12 months from the travel date, so you have until Nov 12, 2021, to complete the use of the ticket.
Refer to I. Singapore Airlines and SilkAir redemption and upgrade awards Clauses 19 & 22d.
Refer to I. Singapore Airlines and SilkAir redemption and upgrade awards Clauses 19 & 22d.
All award tickets are valid for twelve months from the date of the first flight as ticketed, unless otherwise specified.
Last edited by fimo; Mar 3, 2020 at 1:48 am
Mar 3, 2020, 4:37 am
#4
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
Mar 3, 2020, 5:54 am
#6
Original Poster
Join Date: Sep 2013
Posts: 877
two agents gave me two complete different answers lol
I’m beyond confused LOL
Has anyone actually made schedule changes 12 months from the original date of travel instead of the original booking date?
Mar 3, 2020, 7:31 am
#7
Join Date: Dec 2001
Location: BRU, SIN, PEK
Programs: SQ TPP, LH SEN
Posts: 3,235
Did you call to ask about the KF rules? Or about the validity of your current ticket? They should be able to look at your ticket fare conditions/validity. If that's what you did then can't help you much further ... LOL
If you search in this forum this question has come up quite a few times so hopefully there are also responses in those threads that can provide data points for you.
If you search in this forum this question has come up quite a few times so hopefully there are also responses in those threads that can provide data points for you.