How do I use this voucher?

Old Feb 22, 20, 5:02 am
  #1  
Original Poster
 
Join Date: May 2004
Location: BKK
Posts: 244
How do I use this voucher?

I was issued this voucher a year ago when I was involuntarily downgraded after an equipment swap. There's nothing on the voucher explaining how to redeem - I don't see anything on the website about it. Can I call to use it or do I need to go to a sales office?

GuyIncognito is offline  
Old Feb 22, 20, 2:57 pm
  #2  
 
Join Date: Mar 2005
Location: PPQ/WLG/BKK
Programs: TG*G, Accor Gold
Posts: 7,722
Originally Posted by GuyIncognito View Post
I was issued this voucher a year ago when I was involuntarily downgraded after an equipment swap. There's nothing on the voucher explaining how to redeem - I don't see anything on the website about it. Can I call to use it or do I need to go to a sales office?

Presumably nothing enlightening written on the back of the voucher??
Thai-Kiwi is offline  
Old Feb 22, 20, 5:55 pm
  #3  
 
Join Date: Oct 2016
Programs: Krisflyer
Posts: 257
If it's anything like the KrisShop vouchers then they will eventually require you to send it by mail, but in the shorter term you can probably secure the upgrade by emailing a scanned copy to their reservations email address. And I guess you might want to check availability in J before you book that Y seat!

Last edited by onlySIA; Feb 22, 20 at 5:56 pm Reason: add sentence
onlySIA is offline  
Old Feb 26, 20, 7:51 am
  #4  
Original Poster
 
Join Date: May 2004
Location: BKK
Posts: 244
Originally Posted by onlySIA View Post
If it's anything like the KrisShop vouchers then they will eventually require you to send it by mail, but in the shorter term you can probably secure the upgrade by emailing a scanned copy to their reservations email address. And I guess you might want to check availability in J before you book that Y seat!
This was the correct answer! Emailed the reservation address and have the business class seat reserved. Thanks!
onlySIA likes this.
GuyIncognito is offline  
Old Feb 26, 20, 9:20 am
  #5  
 
Join Date: Jun 2007
Programs: ROP Gold
Posts: 1,273
Is the voucher bounded only to the BKK - SIN sector? i.e. if the OP does not fly BKK - SIN, he will never has a chance to use the voucher anymore?
anaidross is offline  

Thread Tools
Search this Thread
Search Engine: