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Does SQ waive booking fee for cash tickets booked on phone?

Does SQ waive booking fee for cash tickets booked on phone?

Old Apr 28, 19, 6:46 am
  #1  
Original Poster
 
Join Date: May 2003
Location: Singapore
Programs: QF LTG, SQ EGTP, MH Silver, SPG Gold
Posts: 4,044
Does SQ waive booking fee for cash tickets booked on phone?

I know SQ will waive the fee, if you can't book an award ticket online. Do they do they waive the phone booking fee for cash (commercial) bookings that also can't be booked online.

Looking at a multi city booking to MEL which includes stopovers in SIN in both directions, but for the SIN-MEL-SIN sectors, and the booking engine only brings up the first four flights of the day, it doesn't bring up the fifth flights in each direction (SQ 227 and SQ208), which are the flights I want!
lokijuh is online now  
Old Apr 28, 19, 8:20 am
  #2  
 
Join Date: Aug 2014
Location: Singapore
Programs: SQ TPPS, BA Silver
Posts: 328
I'm sure if you told them the above reason, they'd waive it for you. Agree that it's immensely annoying that this bug has never been fixed...
pokfur is offline  
Old Apr 28, 19, 8:21 am
  #3  
 
Join Date: May 2017
Location: SIN
Programs: AA Plat, AS MVPG
Posts: 493
Deleted...incorrect info
Unionruler is offline  
Old Apr 29, 19, 7:27 am
  #4  
 
Join Date: Dec 2011
Posts: 92
If you can show them it can't be done, they will waive the fee. Happened to me multiple times as their website and app are not reliable.
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funkydory is offline  
Old Apr 30, 19, 12:56 pm
  #5  
 
Join Date: Feb 2003
Location: HKG 99.9%
Programs: QF Silver (OW Ruby)
Posts: 1,367
They waived my manual redemption fee as they can't do open jaw online.
Wongo is offline  

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