Expiry of grab points after transfer to SQ KF acct
#1
Original Poster
Join Date: Dec 2014
Location: New Zealand
Programs: NZ Elite, QF Platinum (LTS), VA Platinum
Posts: 1,672
Expiry of grab points after transfer to SQ KF acct
I transferred 1500 grab points to Singapore Airlines and received a message during the transfer they would expire in 18 months Oct 2020. This makes no sense to me. I thought they would expire after 36 months into the SQ account.
Tried contacting Grab but they've been useless via social media. Basically no one answers.
I'm hoping they don't expire. I'm assuming they'll be used first when I next book a flight instead of the preexisting miles in SQ?
Anyone else have any experience as to whether the grab points expire after 18 months in the Krisflyer account or 36 months?
Tried contacting Grab but they've been useless via social media. Basically no one answers.
I'm hoping they don't expire. I'm assuming they'll be used first when I next book a flight instead of the preexisting miles in SQ?
Anyone else have any experience as to whether the grab points expire after 18 months in the Krisflyer account or 36 months?
#2
Join Date: Dec 2012
Posts: 1,677
I transferred 1500 grab points to Singapore Airlines and received a message during the transfer they would expire in 18 months Oct 2020. This makes no sense to me. I thought they would expire after 36 months into the SQ account.
Tried contacting Grab but they've been useless via social media. Basically no one answers.
I'm hoping they don't expire. I'm assuming they'll be used first when I next book a flight instead of the preexisting miles in SQ?
Anyone else have any experience as to whether the grab points expire after 18 months in the Krisflyer account or 36 months?
Tried contacting Grab but they've been useless via social media. Basically no one answers.
I'm hoping they don't expire. I'm assuming they'll be used first when I next book a flight instead of the preexisting miles in SQ?
Anyone else have any experience as to whether the grab points expire after 18 months in the Krisflyer account or 36 months?
https://www.singaporeair.com/registe...form?showTnC=y
11. KrisFlyer accounts which have activity are valid for 36 months from the end of the month in which the last activity occurred, after which the membership accounts will expire. KrisFlyer accounts which do not have any activity for a period of 18 months since enrolment will expire after that period of 18 months.
I can't answer the question on which miles would be spent first, but like you, my expectation would be that they would use the miles closest to expiry.
#3
Join Date: Feb 2008
Posts: 856
I just did a transfer, Grab app states "valid from 20 Nov 2018 to 10 Oct 2020". Doesn't make sense that my miles expiry starts 6 months earlier, only make sense that the date is just to make the deal valid until 10 Oct 2020, or at least it is coded until this date, as of today.