My first (and last) experience with Singapore Air (J class)
#1
Original Poster
Join Date: Nov 2014
Location: Kuwait
Programs: WoH Globalist
Posts: 601
My first (and last) experience with Singapore Air (J class)
I'm disgusted by the amount of hype Singapore Air is getting, so much for the so called "world's best airline" (https://www.independent.co.uk/travel...-a8452371.html). I'm even more disgusted since it deceives passengers like me who are looking for a good flight experience on long-haul flights. Before anyone bashes me in for talking dirt about the the airline allow me to introduce myself before I begin with the poor experience which I encountered during my trip (DXB - SIN - HKG
I am someone who is hard to impress, pay attention to details, and expect to experience the best of the best if I'm going to pay a premium price. I have flown J and F class with a variety of airlines including Qatar Airways, Emirates, Kuwait Airways, Cathay Pacific, Srilankan Airline, Korean Air, Oman Air, etc. and I must admit that Singapore Air was a big disappointment for me.
First of all, I did not receive my "book the cook" food for my DXB - SIN. Not only did I not receive my pre-ordered meal (something which I paid for) but the breakfast menu on that flight was a joke! I received only a plate of fruits prior to arrival as opposed to a full meal similar to Emirates/Qatar Airways/Cathay Pacific, etc (last time I checked I was not checking in a hotel to receive only fruit plate for breakfast in J class!) Next, the J class seat is inconvenient (I have to fold the seat down to convert it into a flat-bed, no! I have to sleep in a bizarre position rather than straightforward to get some rest, and they call it the world's best airline...... seriously folks?) Furthermore, the amenity kits provided on-board were similar to low-cost carrier amenity kits (compared to Emirates the amenity kit felt cheap and not up to the competition's standards ) in addition, the business class lounge in SIN (which is the hub for the airline) not only lacks tarmac views, but the food there is extremely limited and is very poor. It can't even compete with the J lounge in Dubai and Doha. Finally, overall the service I experienced on-board J class was average (I didn't feel like I was a valued passenger similar to other airlines!)
I am posting this thread to warn passengers out there that Singapore Air is a joke compared to the ME3. If you are seeking a memorable experience I strongly recommend Emirates. I will never fly Singapore Air again in the future and I'm shocked by the amount of people (or hype) whom promote Singapore Air claiming it to be the world's best airline!
Let me ask you folks, based on what are you people claiming that Singapore Air is the world's best airline? Thank you for ruining my flight experience whoever praised Singapore Air
EDIT:
I forgot to mention that one window per J seat and no external cameras on the A380/B777-300ER ruined my experience as well
I am someone who is hard to impress, pay attention to details, and expect to experience the best of the best if I'm going to pay a premium price. I have flown J and F class with a variety of airlines including Qatar Airways, Emirates, Kuwait Airways, Cathay Pacific, Srilankan Airline, Korean Air, Oman Air, etc. and I must admit that Singapore Air was a big disappointment for me.
First of all, I did not receive my "book the cook" food for my DXB - SIN. Not only did I not receive my pre-ordered meal (something which I paid for) but the breakfast menu on that flight was a joke! I received only a plate of fruits prior to arrival as opposed to a full meal similar to Emirates/Qatar Airways/Cathay Pacific, etc (last time I checked I was not checking in a hotel to receive only fruit plate for breakfast in J class!) Next, the J class seat is inconvenient (I have to fold the seat down to convert it into a flat-bed, no! I have to sleep in a bizarre position rather than straightforward to get some rest, and they call it the world's best airline...... seriously folks?) Furthermore, the amenity kits provided on-board were similar to low-cost carrier amenity kits (compared to Emirates the amenity kit felt cheap and not up to the competition's standards ) in addition, the business class lounge in SIN (which is the hub for the airline) not only lacks tarmac views, but the food there is extremely limited and is very poor. It can't even compete with the J lounge in Dubai and Doha. Finally, overall the service I experienced on-board J class was average (I didn't feel like I was a valued passenger similar to other airlines!)
I am posting this thread to warn passengers out there that Singapore Air is a joke compared to the ME3. If you are seeking a memorable experience I strongly recommend Emirates. I will never fly Singapore Air again in the future and I'm shocked by the amount of people (or hype) whom promote Singapore Air claiming it to be the world's best airline!
Let me ask you folks, based on what are you people claiming that Singapore Air is the world's best airline? Thank you for ruining my flight experience whoever praised Singapore Air
EDIT:
I forgot to mention that one window per J seat and no external cameras on the A380/B777-300ER ruined my experience as well
Last edited by aceboy44; Dec 13, 2018 at 8:14 am
#3
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,600
I am posting this thread to warn passengers out there that Singapore Air is a joke compared to the ME3. If you are seeking a memorable experience I strongly recommend Emirates. I will never fly Singapore Air again in the future and I'm shocked by the amount of people (or hype) whom promote Singapore Air claiming it to be the world's best airline! [
Poor First Class Experience With Emirates
Emirates RUINED my upgrade expecrience
Emirates screwed my birthday party
I'm boycotting premium cabin
Privilage Club is horrible
Not upgraded to Silver tier - 160 points earned!
Denied access to J class lounge in DXB
Kuwait Airways A330 Premium Y And J Class Review
#4
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,826
Hmmm.....
Poor First Class Experience With Emirates
Emirates RUINED my upgrade expecrience
Emirates screwed my birthday party
I'm boycotting premium cabin
Privilage Club is horrible
Not upgraded to Silver tier - 160 points earned!
Denied access to J class lounge in DXB
Kuwait Airways A330 Premium Y And J Class Review
Poor First Class Experience With Emirates
Emirates RUINED my upgrade expecrience
Emirates screwed my birthday party
I'm boycotting premium cabin
Privilage Club is horrible
Not upgraded to Silver tier - 160 points earned!
Denied access to J class lounge in DXB
Kuwait Airways A330 Premium Y And J Class Review
#5
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Hmmm.....
Poor First Class Experience With Emirates
Emirates RUINED my upgrade expecrience
Emirates screwed my birthday party
I'm boycotting premium cabin
Privilage Club is horrible
Not upgraded to Silver tier - 160 points earned!
Denied access to J class lounge in DXB
Kuwait Airways A330 Premium Y And J Class Review
Poor First Class Experience With Emirates
Emirates RUINED my upgrade expecrience
Emirates screwed my birthday party
I'm boycotting premium cabin
Privilage Club is horrible
Not upgraded to Silver tier - 160 points earned!
Denied access to J class lounge in DXB
Kuwait Airways A330 Premium Y And J Class Review
#6
Join Date: Jun 2012
Location: Toronto, Canada
Programs: Aeroplan Airmiles AMEX-MR Alaska Airlines
Posts: 692
Hmmm.....
Poor First Class Experience With Emirates
Emirates RUINED my upgrade expecrience
Emirates screwed my birthday party
I'm boycotting premium cabin
Privilage Club is horrible
Not upgraded to Silver tier - 160 points earned!
Denied access to J class lounge in DXB
Kuwait Airways A330 Premium Y And J Class Review
Poor First Class Experience With Emirates
Emirates RUINED my upgrade expecrience
Emirates screwed my birthday party
I'm boycotting premium cabin
Privilage Club is horrible
Not upgraded to Silver tier - 160 points earned!
Denied access to J class lounge in DXB
Kuwait Airways A330 Premium Y And J Class Review
Strongly recommends Emirates and yet the OP write multiple reports about poor Emirates service ... hmmm.
#9
A FlyerTalk Posting Legend
Join Date: Sep 2003
Location: Living the dream in Antigua and the nightmare in Florida
Programs: AA PLAT 2MM, *A Gold, WN detractor
Posts: 49,811
I am glad that I never felt so entitled when I flew SQ... I found the experience I had very satisfying.
#10
FlyerTalk Evangelist
Join Date: Jul 1999
Location: ORD/MDW
Programs: BA/AA/AS/B6/WN/ UA/HH/MR and more like 'em but most felicitously & importantly MUCCI
Posts: 19,718
#11
Suspended
Join Date: Dec 2009
Location: En Route
Programs: Many
Posts: 6,798
Hmmm.....
Poor First Class Experience With Emirates
Emirates RUINED my upgrade expecrience
Emirates screwed my birthday party
I'm boycotting premium cabin
Privilage Club is horrible
Not upgraded to Silver tier - 160 points earned!
Denied access to J class lounge in DXB
Kuwait Airways A330 Premium Y And J Class Review
Poor First Class Experience With Emirates
Emirates RUINED my upgrade expecrience
Emirates screwed my birthday party
I'm boycotting premium cabin
Privilage Club is horrible
Not upgraded to Silver tier - 160 points earned!
Denied access to J class lounge in DXB
Kuwait Airways A330 Premium Y And J Class Review
#15
Join Date: May 2018
Location: Probably on a flight.
Programs: WoH Glob, HH Diamond, Bonvoy Titanium
Posts: 197
I know this is said in a joking manner, but due to my job I occasionally fly longhaul on my boss' G550. Yes, getting on the plane and going when you are ready without airport hassle is a huge draw, but as far as comfort etc Id much rather be in the premium cabin on a top rated airline. If given the option on anything over 8 hours Id take J or F on SQ or EK any day over flying on the gulfstream. I even prefer flying Delta One ATL- JNB over flying US to South Africa (with a stop for fuel) private.