Thank you SQ - unexpected op-up!
Aug 10, 2018, 7:28 pm
#1
Original Poster
Join Date: Nov 2003
Location: Houston, TX USA
Programs: One or two :)
Posts: 129
Thank you SQ - unexpected op-up!
Just wanted to say thank you SQ.... I received an op-up to Business from PE on the A350 from MAN-IAH. As a UA *Gold member, I realize that this is a rare event, but was completely surprised that I was selected!
Aug 11, 2018, 6:47 am
#5
Join Date: Sep 2011
Location: On the upper deck of an A380
Programs: OZ*G, QF Gold
Posts: 245
Aug 11, 2018, 7:49 pm
#8
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
An op-up is an upgrade for operational reasons - in other words because the original cabin is oversold, which requires moving pax to a higher cabin. It's not a gift, it's a consequence of overbooking by the airline.
Aug 14, 2018, 4:41 am
#10
Join Date: Apr 2005
Programs: Hyatt Lifetime Globalist, SQ PPS Solitaire
Posts: 3,599
On a recent trip to Paris, they upgraded six passengers to Suites. SQ used to upgrade by Status and within Status by number of years you held Status but there are plenty of posts suggesting this has been modified and now included booking class as well.
Aug 14, 2018, 10:38 pm
#11
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
Congrats!!!
Op-ups are the best, just got my own first ever on a flight of any significant length on DL (CDG - RDU). Was an awesome surprise to see the new seat assignment spit out at the automated gates.
Op-ups are the best, just got my own first ever on a flight of any significant length on DL (CDG - RDU). Was an awesome surprise to see the new seat assignment spit out at the automated gates.
Aug 28, 2018, 11:52 am
#14
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
1. Rarely upgrades but when they do - its usually outstation. Hardly never ever from Singapore.
2. SQ will upgrade Solitaire PPS, PPS, KF Gold, then *G
3. See above
4. See above
5. See above
6. NEVER HAPPENS. Its because op ups must be documented and explained by the airport Duty Manager.
6A. Staff, and only AD or ID tickets don't get op ups either
7. See 2-6.
Can't you capitalise where needed?
Sep 5, 2018, 11:19 am
#15
Join Date: Jul 2016
Posts: 101
SQ:
1. Rarely upgrades but when they do - its usually outstation. Hardly never ever from Singapore.
2. SQ will upgrade Solitaire PPS, PPS, KF Gold, then *G
3. See above
4. See above
5. See above
6. NEVER HAPPENS. Its because op ups must be documented and explained by the airport Duty Manager.
6A. Staff, and only AD or ID tickets don't get op ups either
7. See 2-6.
Can't you capitalise where needed?
1. Rarely upgrades but when they do - its usually outstation. Hardly never ever from Singapore.
2. SQ will upgrade Solitaire PPS, PPS, KF Gold, then *G
3. See above
4. See above
5. See above
6. NEVER HAPPENS. Its because op ups must be documented and explained by the airport Duty Manager.
6A. Staff, and only AD or ID tickets don't get op ups either
7. See 2-6.
Can't you capitalise where needed?