Wow. Scoot Air Baggage - did I get burned!!!
#1
Original Poster
Join Date: Jan 2013
Location: Orange County, CA (SNA)
Programs: Delta - PM , MM; Hilton - Diamond, Marriott - Peon
Posts: 911
Wow. Scoot Air Baggage - did I get burned!!!
So, booked a return flight SIN-BKK for some meetings. I have a couple of bags, a suitcase and some demo equipment. The baggage limit is 20kg, which I knew I would exceed, but did not know the weight of my load offhand. Figured, WTH, couldn't matter too much.
So, go to the airport to check in on the outward leg. 12kg over the allowed, at S$20 per kg! $240 for the flight!!
On the return, now I knew the excess weight, went to the Scoot site and pre-paid for 15kg. S$42.
Whopping rip off at the airport or what!?
So, go to the airport to check in on the outward leg. 12kg over the allowed, at S$20 per kg! $240 for the flight!!
On the return, now I knew the excess weight, went to the Scoot site and pre-paid for 15kg. S$42.
Whopping rip off at the airport or what!?
#4
Original Poster
Join Date: Jan 2013
Location: Orange County, CA (SNA)
Programs: Delta - PM , MM; Hilton - Diamond, Marriott - Peon
Posts: 911
#5
Join Date: Mar 2015
Programs: HH Diamond, GHA Titanium
Posts: 1,961
AirAsia
From Singapore to Bangkok – Don Mueang
Excess Baggage Charges (also applies to Excess Sports Equipment) per kg SGD 23
Jetstar
International flights within Asia excess baggage
Flights departing from
Amount per kg
Singapore SGD $20
#7
Join Date: Oct 2015
Location: SG
Posts: 23
All the T&Cs are clearly stated. Invest in a travel weighing scale or use a bathroom scale. My family was encountered additional baggage fees when flying back from Perth despite my repeated warnings about the baggage weight, and we also had travel weighting scales that were not put to use. Penny wise, pound foolish. Not surprisingly, people keep blaming the system, situation and everything else but themselves.
Last edited by kevinoh; Aug 9, 2018 at 11:25 am
#9
Join Date: May 2003
Location: Singapore
Programs: QF LTG, SQ EGTP, Bonvoy LTG
Posts: 4,844
Having said that, within Europe there is very little difference between the low cost and the traditional carriers. These days they nearly all want to slug you for checked luggage, seat selection, food etc. We are a bit spoilt in Asia in that there’s still a decent choice.
#10
Join Date: Dec 2001
Location: BRU, SIN, PEK
Programs: SQ TPP, LH SEN
Posts: 3,235
It’s just as much type of travel as it is type of traveller. I can be a LCC type of traveller if I’m taking a weekend away in Phuket with some hand luggage only, but if I’m travelling to Europe for a few weeks I’m a different sort of beast.
Having said that, within Europe there is very little difference between the low cost and the traditional carriers. These days they nearly all want to slug you for checked luggage, seat selection, food etc. We are a bit spoilt in Asia in that there’s still a decent choice.
#11
Original Poster
Join Date: Jan 2013
Location: Orange County, CA (SNA)
Programs: Delta - PM , MM; Hilton - Diamond, Marriott - Peon
Posts: 911
I understand the LCC cost model, and was prepared for a reasonably hefty fee at the airport.
I was really just surprised at the difference between the 6x differential airport fee and the online fee.
I was really just surprised at the difference between the 6x differential airport fee and the online fee.
#12
Join Date: Dec 2001
Location: BRU, SIN, PEK
Programs: SQ TPP, LH SEN
Posts: 3,235
They don't want people rocking up the counter with a tonne of bags that they hadn't forecast.
#13
Join Date: May 2018
Posts: 113
Yeah I can see why - although you were obviously prepared, I always get the dude or family with 40kg suitcase on a 20/23/30kg ticket, thus will spend 5 minutes pleading his case with all sort of excues (last flight was okay, family jewels, scale broken) whilst I'm stood behind him waiting for one of them to surrender. It's extremely rate when someone rocks up, bag on scales, ah it's over, okay, I'll swiftly move away to the payment counter so you can continuing checking in other passengers without delay, thanks you and nice day.,. It's a deterrent at end of day to keep lines moving
#14
Join Date: May 2007
Location: Singapore
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