SQ232 SYD-SIN New A380 suites saver award ever clear?
#16
Join Date: Oct 2012
Location: New York, NY
Programs: IHG Spire Ambassador, Hyatt Explorist, Hilton Diamond
Posts: 453
I am working on a trip to Australia next year and I have a question about Singapore Airlines showing phantom award space. I have been able to find Suites Saver on the JFK-FRA-SIN-SYD flight on some dates, I wanted to make sure they weren't phantom before moving over my points.
When searching each route individually, there no saver availability for two on the same dates. I do see availability on the combined itinerary, but it includes the red-eye flight from SIN. I am seeing phantom availability, or is there availability because it is on the least desirable flight to try out the new suites.
I called and talked to a rep, but he was no help.
When searching each route individually, there no saver availability for two on the same dates. I do see availability on the combined itinerary, but it includes the red-eye flight from SIN. I am seeing phantom availability, or is there availability because it is on the least desirable flight to try out the new suites.
I called and talked to a rep, but he was no help.
#18
Join Date: Sep 2016
Location: MNL / SFO / NYC
Programs: IHG Spire | Marriott Plat | UA Plat | AA Plat Pro
Posts: 533
Latest redemption was for a flight this May on SQ 856 SIN > HKG and SQ 861 HKG > SIN as an upgrade from J to F to try the new suites for the first time on a paid trans-pac J ticket. Both cleared immediately, but only 1 seat needed; it would probably be a different story for 2 seats (forget about 3 seats since that's half the F cabin already on the A380).
#19
Join Date: Dec 2017
Location: Homeless
Programs: Programless
Posts: 68
I've had F SIN-HKG and HKG-SIN clear both for upgrade and redemption fairly easily (even on the A380 in both directions) within 1-2 months from departure.
Latest redemption was for a flight this May on SQ 856 SIN > HKG and SQ 861 HKG > SIN as an upgrade from J to F to try the new suites for the first time on a paid trans-pac J ticket. Both cleared immediately, but only 1 seat needed; it would probably be a different story for 2 seats (forget about 3 seats since that's half the F cabin already on the A380).
Latest redemption was for a flight this May on SQ 856 SIN > HKG and SQ 861 HKG > SIN as an upgrade from J to F to try the new suites for the first time on a paid trans-pac J ticket. Both cleared immediately, but only 1 seat needed; it would probably be a different story for 2 seats (forget about 3 seats since that's half the F cabin already on the A380).
#20
Join Date: Sep 2016
Location: MNL / SFO / NYC
Programs: IHG Spire | Marriott Plat | UA Plat | AA Plat Pro
Posts: 533
Nope just a normal KF member, my *A status is with UA. I dunno if the system can see that I fly a lot with SQ for my trans pac and Asia flights and just credit it to my UA account, probably not so it's just luck I guess.
I always found clearing 1 award so much easier than 2. Almost never had to waitlist when I'm redeeming for one person, but waitlist galore when I try the same flights and dates for 2 persons.
I always found clearing 1 award so much easier than 2. Almost never had to waitlist when I'm redeeming for one person, but waitlist galore when I try the same flights and dates for 2 persons.
#21
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,126
There was a guy on an award from SYD-SIN in the new Suite.
I only know because he was loudly telling his mate on the phone and I was sitting behind him.
I don't know if he had booked before the introduction of the new Suite or afterwards though.
I'm STILL trying to find a (revenue) seat in Suite for coming back from LHR (both LHR-SIN and SIN-SYD) as my date combination hasn't quite worked out. I may need to get on the phone and ask them to find me one.
The new Suite is a big improvement on the previous Suite. As I was unable to find a seat on SIN-LHR leg even with date flexibility and kept looking, I went on the old Suite and it felt like a huge downgrade even though it's not exactly a bad product.
I only know because he was loudly telling his mate on the phone and I was sitting behind him.
I don't know if he had booked before the introduction of the new Suite or afterwards though.
I'm STILL trying to find a (revenue) seat in Suite for coming back from LHR (both LHR-SIN and SIN-SYD) as my date combination hasn't quite worked out. I may need to get on the phone and ask them to find me one.
The new Suite is a big improvement on the previous Suite. As I was unable to find a seat on SIN-LHR leg even with date flexibility and kept looking, I went on the old Suite and it felt like a huge downgrade even though it's not exactly a bad product.
#22
Join Date: Apr 2006
Posts: 876
There was a guy on an award from SYD-SIN in the new Suite.
I only know because he was loudly telling his mate on the phone and I was sitting behind him.
I don't know if he had booked before the introduction of the new Suite or afterwards though.
I'm STILL trying to find a (revenue) seat in Suite for coming back from LHR (both LHR-SIN and SIN-SYD) as my date combination hasn't quite worked out. I may need to get on the phone and ask them to find me one.
The new Suite is a big improvement on the previous Suite. As I was unable to find a seat on SIN-LHR leg even with date flexibility and kept looking, I went on the old Suite and it felt like a huge downgrade even though it's not exactly a bad product.
I only know because he was loudly telling his mate on the phone and I was sitting behind him.
I don't know if he had booked before the introduction of the new Suite or afterwards though.
I'm STILL trying to find a (revenue) seat in Suite for coming back from LHR (both LHR-SIN and SIN-SYD) as my date combination hasn't quite worked out. I may need to get on the phone and ask them to find me one.
The new Suite is a big improvement on the previous Suite. As I was unable to find a seat on SIN-LHR leg even with date flexibility and kept looking, I went on the old Suite and it felt like a huge downgrade even though it's not exactly a bad product.
double bed on one side, work and dinning on the other side. Service was just OK.
#23
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,126
I must be hitting some busy period (mine to LHR conflicted with some events in Singapore, and probably LHR-SIN conflicts with something else, as my travel schedule often seems to do!). No problem finding 777 or the old Suite seats, but having difficulties with the new Suite.
Anyway, unlike on my way over to Europe when I only had a relatively small window of dates, I have a two-week window for LHR-SYD and could stop over in SIN for a few days if needed (I need LHR-SIN and SIN-SYD) so I'll change it when I see a seat in new Suite when I look properly.
#24
Join Date: Apr 2006
Posts: 876
That's rather lucky. Out of curiosity does the divider between cubicles go all the way down to create a true double bed?
I must be hitting some busy period (mine to LHR conflicted with some events in Singapore, and probably LHR-SIN conflicts with something else, as my travel schedule often seems to do!). No problem finding 777 or the old Suite seats, but having difficulties with the new Suite.
Anyway, unlike on my way over to Europe when I only had a relatively small window of dates, I have a two-week window for LHR-SYD and could stop over in SIN for a few days if needed (I need LHR-SIN and SIN-SYD) so I'll change it when I see a seat in new Suite when I look properly.
I must be hitting some busy period (mine to LHR conflicted with some events in Singapore, and probably LHR-SIN conflicts with something else, as my travel schedule often seems to do!). No problem finding 777 or the old Suite seats, but having difficulties with the new Suite.
Anyway, unlike on my way over to Europe when I only had a relatively small window of dates, I have a two-week window for LHR-SYD and could stop over in SIN for a few days if needed (I need LHR-SIN and SIN-SYD) so I'll change it when I see a seat in new Suite when I look properly.
Last edited by jjjohn; May 5, 2018 at 10:02 am