Saver Available For Individual Segments Only?
Dec 18, 2017, 9:51 pm
#1
A FlyerTalk Posting Legend
Original Poster
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,420
Saver Available For Individual Segments Only?
I'm trying to book USM-HKG. The website displays saver J availability on both segments individually (USM-SIN, SIN-HKG), but shows "waitlist only" for the full itinerary USM-SIN-HKG. (Note this is not a routing problem, as the full itinerary is available on other dates.)
Is this a website error, or is there some limited subset of connecting award inventory? If I call, will I be able to book the full itinerary?
Thanks for your insights!
Is this a website error, or is there some limited subset of connecting award inventory? If I call, will I be able to book the full itinerary?
Thanks for your insights!
Dec 19, 2017, 4:39 am
#2
Join Date: Oct 2016
Programs: Krisflyer
Posts: 588
Could be a website error, but may be a desire to limit the amount of rewards easily available via SilkAir routes. Unfortunately call centre staff often have limited ability to assist in these circumstances. One time I was even told it wasn't possible to book a route that I could see offered on the website!
Dec 19, 2017, 4:43 pm
#3
A FlyerTalk Posting Legend
Original Poster
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,420
Could be a website error, but may be a desire to limit the amount of rewards easily available via SilkAir routes. Unfortunately call centre staff often have limited ability to assist in these circumstances. One time I was even told it wasn't possible to book a route that I could see offered on the website!
Now I'll be flying three 359s in a row . . . SQ SIN-HKG, CX HKG-TPE, CI TPE-SFO.