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US-Based Customers Should Avoid KrisFlyer Program

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US-Based Customers Should Avoid KrisFlyer Program

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Old Oct 12, 2017, 2:21 am
  #16  
 
Join Date: May 2003
Location: Singapore
Programs: QF LTG, SQ EGTP, Bonvoy LTG
Posts: 4,847
Originally Posted by Fyd
But even PPS never got me a free upgrade - I believe SQ views free upgrades as cheapening a premium product....
This is a widely held view, but I don't think it's correct ("cheapening the product"). It's more a commercial decision, a revenue protection measure - the belief being if people want to fly in business (or first), they should pay for it, not pay to fly in a lower cabin knowing there's a greater than negligible chance of being upgraded. SQ's approach is very different to the historical approach of US based carriers (although they are changing too), but entirely consistent with many carriers in Asia & SW Pacific.
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lokijuh is offline  
Old Oct 12, 2017, 8:36 am
  #17  
 
Join Date: Jul 2015
Posts: 973
Originally Posted by lokijuh
This is a widely held view, but I don't think it's correct ("cheapening the product"). It's more a commercial decision, a revenue protection measure - the belief being if people want to fly in business (or first), they should pay for it, not pay to fly in a lower cabin knowing there's a greater than negligible chance of being upgraded. SQ's approach is very different to the historical approach of US based carriers (although they are changing too), but entirely consistent with many carriers in Asia & SW Pacific.
Worth mentioning that "many carriers" excludes CX in my several years of experience with comparable status across the two carriers.
Phaze is offline  
Old Oct 12, 2017, 9:37 am
  #18  
 
Join Date: May 2003
Location: Singapore
Programs: QF LTG, SQ EGTP, Bonvoy LTG
Posts: 4,847
Originally Posted by Phaze
Worth mentioning that "many carriers" excludes CX in my several years of experience with comparable status across the two carriers.
Is this a function of overselling policies or upgrading policies? (ie. do upgrades happen more often, simply because CX are more willing to oversell Y? vs just upgrading people due to status - even when Y is relatively empty).
lokijuh is offline  
Old Oct 12, 2017, 10:25 am
  #19  
 
Join Date: Jul 2015
Posts: 973
Veering off topic here - but mine is due to status and upgrading policies along with overselling certain sectors. No idea about Y specifically but I'm sure I've read that they oversell that cabin as well. Bear in mind they also have a PEY product.
Phaze is offline  
Old Oct 12, 2017, 7:35 pm
  #20  
 
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,904
You have 3 years to burn the miles before they expire. If you're unable to redeem something worthwhile before that happens, you're clearly not getting much value out of this FFP at all.
SilverChris is offline  
Old Oct 23, 2017, 11:02 pm
  #21  
 
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
Originally Posted by davidj1
I wonder if any of the OPs issues would be resolved with another Star Alliance loyalty program?

No points expiry?
Lifetime gold (or even 24 month membership period)?
Better award availability?
Upgrades?

I would think all these (together) exist in a dream world.
Sounds like Aeroplan to me (at least for now)...

Points only expire after like...12 months or so of inactivity. Something like that, but to keep them going all you have to do is buy gas, use a credit card, take a survey or even use this new carrot app I downloaded that gives u points for hitting step goals (it's like 2 points, don't get excited lol)

I THINK AC gives lifetime gold when you hit million mile status, or maybe it's 2 million. I never looked that hard cuz I'll never get there.

Better is subjective right...what I THINK happens is that SQ blocks their J awards to other partners, so those partners do the same in return. Aeroplan has normal award availability which is to say it's not great, but none are.

eUpgrades are given out, you use those credits to upgrade. Now upgrading from cheapo fares is prohibitively expensive, but you can buy a mid-range econ fare and upgrade to J, it takes lots of credits, but not an insane amount and if you have top status there's no co-pay. When I had super elite status I was getting upgraded constantly, I had to use the credits but it was almost always a sure bet.
drvannostren is offline  
Old Oct 24, 2017, 3:31 pm
  #22  
 
Join Date: Mar 2009
Location: East Coast
Posts: 1,018
The problem with KrisFlyer program is not impossible redemption on partner airlines, but rather incompetent poorly trained agents and (possibly) outdated system they use for a search.
Kat007 is offline  
Old Oct 24, 2017, 6:47 pm
  #23  
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Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
Originally Posted by Kat007
The problem with KrisFlyer program is not impossible redemption on partner airlines, but rather incompetent poorly trained agents and (possibly) outdated system they use for a search.
Those are actually minor issues.

The biggest issue with KF is while each *A program will give its own elite add-on benefits exclusive for the program, KF does nothing but simply provides *S/*G benefits at par.
garykung is offline  
Old Oct 24, 2017, 9:10 pm
  #24  
 
Join Date: May 2003
Location: Singapore
Programs: QF LTG, SQ EGTP, Bonvoy LTG
Posts: 4,847
Originally Posted by garykung
The biggest issue with KF is while each *A program will give its own elite add-on benefits exclusive for the program, KF does nothing but simply provides *S/*G benefits at par.
SQ are not the only star alliance programs only give *S/*G benefits at par. It's not really until you move beyond base *G you see a difference (with a couple of exceptions). On SQ, you need to be PPS or Solitaire PPS to have improved benefits. Other star alliance programs are better in that they do allow high frequency economy travellers to reach high tiers - SQ don't.
lokijuh is offline  
Old Oct 24, 2017, 9:34 pm
  #25  
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Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
Originally Posted by lokijuh
SQ are not the only star alliance programs only give *S/*G benefits at par.
Mind educating me?

I honestly don't know which airlines are worse than SQ.
garykung is offline  


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