Cancelling business saver tickets on SQ
I have a business saver ticket to Bangkok that I cannot use. It costs 150USD to change. Anyone know cost of cancelling?
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Krisflyer awards should normally only cost 30USD to change or to cancel. Not sure where the 150 is coming from.
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It's a commercial ticket not awards
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It should say on your ticket, look for the section headed 'Penalties'. On my D ticket it says "CANCELLATIONS ANY TIME CHARGE AUD 500.00 FOR CANCEL." but also "IN CASES OF NO-SHOW CHARGE NO SHOW FEE OF AUD270 FOR CANCEL"... I don't know why they would make it more expensive to cancel than to no-show, so maybe I am misunderstanding.
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Cancelling a ticket is more expensive than changing it, I do notice that most of the time it's double or triple the price so if changing is USD 150 then cancelling could be USD 300 or more.
Look at the 'Penalties' section of the fare rules where you would find the change fee, it should be right next to it. Not all Business Saver fares are created equally. |
Originally Posted by onlySIA
(Post 28341778)
... I don't know why they would make it more expensive to cancel than to no-show, so maybe I am misunderstanding.
No show = preserve ticket value If you cancel you pay money to get value of ticket returned. Typically only worthwhile if you haven't commenced travel. If you no show you pay money to preserve the rest of the ticket. So if you no show for first sector (without cancelling first sector) and want to cancel whole ticket you would have to pay both no show fee and cancellation fee. Thats what I understand anyway. |
Just read the fare conditions of your ticket. They are all different!!!!
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Cancellation versus change
I established it is 150USD to change, 300USD to cancel and 250USD for no show then refund. So bizarrely it is cheaper to no show than to cancel!
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Originally Posted by rightfred
(Post 28352198)
I established it is 150USD to change, 300USD to cancel and 250USD for no show then refund. So bizarrely it is cheaper to no show than to cancel!
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Originally Posted by Merlinrnr
(Post 28339484)
Krisflyer awards should normally only cost 30USD to change or to cancel. Not sure where the 150 is coming from.
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Originally Posted by hwsv07
(Post 28372605)
i thought to change date (route plan no change) is free?
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