Waitlisting SQ Awards to SFO and LAX
May 20, 2017, 9:18 pm
#1
Original Poster
Join Date: Nov 2015
Location: SFO
Programs: HH Diamond, IHG Plat Ambassador
Posts: 35
Waitlisting SQ Awards to SFO and LAX
I've recently waitlisted a couple of SQ Saver award tickets for HKG to SFO. Hedging my bets, I also tried to waitlist HKG to LAX for the same dates. On searching, the mileage appears to be the same as the HKG-SFO awards, but when I click the mileage button to complete the waitlist transaction, I'm presented with a higher required number of miles. E.g., Saver (I) should be 82,000 miles, but when I try to waitlist it, the pop-up gives me 115,500.
So, I cleared the cache and browser history, rebooted, etc. and ran the search again. As it turns out, the dates don't matter. Furthermore, I don't see this increase on any other route. But any HKG-LAX award that I attempt to book displays an increased amount of miles -- ~40% for (I) and ~70% for for (O).
Has anyone else seen this? What gives?
So, I cleared the cache and browser history, rebooted, etc. and ran the search again. As it turns out, the dates don't matter. Furthermore, I don't see this increase on any other route. But any HKG-LAX award that I attempt to book displays an increased amount of miles -- ~40% for (I) and ~70% for for (O).
Has anyone else seen this? What gives?
May 21, 2017, 9:25 am
#2
Join Date: Aug 2012
Programs: HH Diamond, Hyatt Globalist, Marriott Gold, Club Carlson Gold, National EE, *G
Posts: 470
I've recently waitlisted a couple of SQ Saver award tickets for HKG to SFO. Hedging my bets, I also tried to waitlist HKG to LAX for the same dates. On searching, the mileage appears to be the same as the HKG-SFO awards, but when I click the mileage button to complete the waitlist transaction, I'm presented with a higher required number of miles. E.g., Saver (I) should be 82,000 miles, but when I try to waitlist it, the pop-up gives me 115,500.
So, I cleared the cache and browser history, rebooted, etc. and ran the search again. As it turns out, the dates don't matter. Furthermore, I don't see this increase on any other route. But any HKG-LAX award that I attempt to book displays an increased amount of miles -- ~40% for (I) and ~70% for for (O).
Has anyone else seen this? What gives?
So, I cleared the cache and browser history, rebooted, etc. and ran the search again. As it turns out, the dates don't matter. Furthermore, I don't see this increase on any other route. But any HKG-LAX award that I attempt to book displays an increased amount of miles -- ~40% for (I) and ~70% for for (O).
Has anyone else seen this? What gives?
May 21, 2017, 11:55 am
#3
Original Poster
Join Date: Nov 2015
Location: SFO
Programs: HH Diamond, IHG Plat Ambassador
Posts: 35
Resolved: Waitlisting Awards to SFO and LAX
And... everything is back to normal today. No longer seeing this issue of one amount displayed, then a higher amount when trying to book the waitlist. HKG-SFO and HKG-LAX are the same miles required. Must be a bug, but I can't figure out what triggered it.
May 21, 2017, 3:27 pm
#4
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
Also - even it will be a long route, SQ should be able to book HKG-LAX (HKG-SIN-NRT-LAX) as soon as inventory allows.
Jul 28, 2017, 11:15 pm
#5
Join Date: Jan 2017
Programs: TMTL
Posts: 22
Hopefully it's just another glitch.
Aug 2, 2017, 8:46 am
#6
Join Date: Nov 2015
Location: California via OAK
Posts: 139
I wonder if they are charging for 2 legs due to the fact you are back tracking to HKG from SIN. The SFO route sq1 is direct. The 2 LAX routes go through either ICN or NRT and then terminate at SIN. They could be adding extra for the SIN to HKG leg.
Aug 2, 2017, 9:36 am
#7
Join Date: Sep 2015
Location: SFO
Posts: 3,878