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Old Oct 2, 2017, 1:50 am
  #46  
 
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If an airlines tries to 'sneakingly' charge less upfront because they want to recoup profits from selling overpriced and sub-par secondary items (eg food) (bait pricing), I don't see why paxs can't 'sneakingly' BYO food and drink as well.

I know why they do it, just don't agree.

Its like saying toilets are pay-per-use, drop the ticket price by $40, then start charging $40 per bathroom visit knowing most paxs will need to use, and some may use twice.

On a side note..

I had a friend recently travel on Jetstar and didn't have a credit card or AUD cash on them, couldn't buy sustenance, therefore went hungry and thirsty for 8 hours. Obviously they didn't research property.. but sometimes the average person just assumes they will accept departure country currency.
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Old Oct 2, 2017, 2:07 am
  #47  
 
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Originally Posted by davidj1
I had a friend recently travel on Jetstar and didn't have a credit card or AUD cash on them, couldn't buy sustenance, therefore went hungry and thirsty for 8 hours. Obviously they didn't research property.. but sometimes the average person just assumes they will accept departure country currency.
I'd have gladly paid on their behalf with my card in exchange for cash. More points for me...
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Old Oct 2, 2017, 2:07 am
  #48  
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Well if you knock yourself out on self-provisioned Xanax like this guy https://www.flyertalk.com/forum/cath...l#post26879374 you'd be fine on any airline

That's usually me at the end of pre-holiday rush.
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Old Oct 2, 2017, 12:18 pm
  #49  
 
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Originally Posted by carrotjuice
Confiscation? I'd counter with robbery. See who wins once a police report is lodged on arrival...
I'd not even TRY that.

Even if the police lets you go, you'll most probably be banned from flying Scoot, and possibly all SQ-related airlines.
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Old Oct 2, 2017, 12:23 pm
  #50  
 
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Originally Posted by YuropFlyer
you'll most probably be banned from flying Scoot
Finally a worthwhile ban in Singapore
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Old Oct 2, 2017, 4:31 pm
  #51  
 
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Originally Posted by davidj1
If an airlines tries to 'sneakingly' charge less upfront because they want to recoup profits from selling overpriced and sub-par secondary items (eg food) (bait pricing), I don't see why paxs can't 'sneakingly' BYO food and drink as well.
I don't see why passengers have to resort to being sneaky at all.

To quote back the airlines' stance, our main purpose is to get you safely from origin to destination, your comfort is perfunctory. As such they have done their job and it is our own responsibility to make ourselves comfortable based on the price that we paid - and that includes enjoying the food and beverages that we want or are accustomed to, even if we have to bring our own. And the airline should have no leg to stand on if the food and beverages that we bring are within our carry-on capacity and we do not disturb other passengers while consuming them.

Imagine the airline starts confiscating passengers' pillows and blankets, just because they sold them onboard.

Or ripping passengers off their pyjamas, again in case they decide to sell these onboard.

Or position someone to stand in front of the toilets to sell you toothbrush and toothpaste, and preventing you from using your own to wash up.

FWIW, I don't recall if I've ever taken Scoot, and after reading about last weekend's Sydney stranded without sustenance and accommodation fiasco, I never will.
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Old Oct 3, 2017, 2:22 am
  #52  
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Originally Posted by PD2G Client Experience Manager
Personally, I wouldn't recommend Scoot for long-haul flights...
I will be hesitant too but what's your grounds?
- no food
- seating
- lack of responsibility during IRROPs or tactical cancellations
or?
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Old Oct 3, 2017, 3:47 am
  #53  
 
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Originally Posted by PD2G Client Experience Manager
Personally, I wouldn't recommend Scoot for long-haul flights...
What do you define as long haul though?

My personal dislike is long short-hauls :-) (ie 4-5 hrs on A320's). Short hauls on A320's and the 787 flights seem OK.

Last edited by lokijuh; Oct 3, 2017 at 3:55 am
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Old Oct 3, 2017, 5:15 am
  #54  
 
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Originally Posted by percysmith
I will be hesitant too but what's your grounds?
- no food
- seating
- lack of responsibility during IRROPs or tactical cancellations
or?
Tacky yellow costumes that scream attention.

Or is that Tiger Air? (That goes to show how familiar I am to LCCs!)
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Old Oct 3, 2017, 10:30 am
  #55  
 
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Originally Posted by percysmith
I will be hesitant too but what's your grounds?
- no food
- seating
- lack of responsibility during IRROPs or tactical cancellations
or?
You clearly know your stuff. Have you been stung too?
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Old Oct 3, 2017, 11:30 am
  #56  
 
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Thumbs up Surprise surprise ..

Originally Posted by sqyf
I recently flew on Scoot's new long haul service to Athens, which started in June this year. I did SIN-ATH in ScootBiz and the ATH-SIN leg in economy, with both sectors operated by 787-8 Dreamliners.

This was my first long haul LCC experience. I was initially a little wary of what the budget carrier experience might be on such a long sector. However, having flown these flights, I can say that I was quite delighted by the overall flight experience, on both the ScootBiz and Economy sectors.

I am now quite sold on the concept of long haul LCC flights out of Singapore, at least for leisure travel, and would be quite happy to fly Scoot long haul to Europe or further afield.

On the outbound sector, my ticket was an economy ticket, but I put in a bid for a ScootBiz upgrade and this was accepted.

In terms of hard product, the ScootBiz seating, at 2-3-2, is similar to a full service carrier's PEY product, maybe slightly better.

Economy seating is 3-3-3, which is no different from what most other full service carriers offer on their Dreamliners.

Like other LCC's, expect to pay for all manner of options and extras, whether it is seat selection, F&B, streaming entertainment to your PC/tablet, or even A/C power in Y.

Both the outbound and inbound sectors I flew (End Aug/Early Sep) were quite full.

If anyone is interested in more on the passenger experience on these flights, I did a detailed write-up here. (Links to external SQTalk site.)
I'm really surprised that u chose a LCC for a long haul flight, & even more so that it's on a 787. I remember reading several TR's that u wrote speaking about the dislike of the seating config of the 787 (3-3-3 except for JAL). It really goes to show how pricing can affect a traveler's decision to purchase a product that they otherwise would not pick.

I don't particularly like the 787 seating configuration either but last Nov. I flew SIN-SFO on a UA promo fare for S$850 so yeah, I totally get it.

S$800 round trip SIN-ATH including 20kg baggage allowance & meals is indeed a tempting price but I don't know if I can do it. I'd have to pre book the extra legroom seats which will cost extra. Factor all these add on's & I think it wouldn't cost much more to book a sub S$1,000 promo airfare on full service airlines such as LH, AF, AY etc. And these airlines have IFE which really helps to make the flight time go by faster.

Glad you enjoyed the flight, and even plan to fly Scoot on future long hauls. And as always great trip report, I'm about 1/2 way thru reading it! ^^
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Old Oct 3, 2017, 11:31 pm
  #57  
 
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To be fair to Scoot, they're not the only airline that prohibits pax from bringing their own food - practically every other budget airline in the region does, too (for example Air Asia).

Furthermore, any airline is free to set their own rules and conditions. My view is either you abide by those rules, or feel free to take your business elsewhere.

FWIW, I disagree with the rules too, but instead of trying to stick it to the poor cabin attendants by blatantly eating my own food, I choose to fly full service airlines instead.
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Old Oct 5, 2017, 8:42 pm
  #58  
 
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Originally Posted by kaffir76
I'm really surprised that u chose a LCC for a long haul flight, & even more so that it's on a 787. I remember reading several TR's that u wrote speaking about the dislike of the seating config of the 787 (3-3-3 except for JAL). It really goes to show how pricing can affect a traveler's decision to purchase a product that they otherwise would not pick.
Hello kaffir76! Thanks very much for your comments! While I have flown short haul LCC on a few occasions, this was my first long haul LCC experience, and I was pleasantly surprised at how little, in real terms, I had to compromise compared to the more average full service carriers, and my personal opinion (And it is just an opinion) is that long haul LCC out of Singapore will be very successful for leisure travel.

I think my expectations are very different for work travel and leisure travel. For business travel, although I fly mainly Y, I avoid LCC's. But for holiday travel, if an LCC offers a good deal, it may mean the difference between a doable trip and a trip which is out of budget.

Airfares vary a lot. Many full service carriers will discount very deeply at certain times of year, or for less popular routings. At this point in time, you can get sub S$900 (About USD 660) return fares on full service carriers from Singapore to Europe, although this will typically involve a stopover either in the Middle East or one of the European hubs. And if you buy tickets close to departure date, LCC fares can jump quite high too. For any given holiday trip, I will check both full service and LCC and decide based on the exact prices for those dates.

In terms of actual inflight experience in Y, once you get over the fact that you need to pay a trickle of dollars during the flight for each perk/add-on, whether food, blankets or IFE, there is very little difference in hard product between a Scoot 787 in 9-abreast, and the equivalent full service carrier 787 Y cabin on UA, BA, NH, QR or AI. Of course JL with it's marvellous 2-4-2 Dreamliner cabin, is an exception. And I would prefer to fly on a new Scoot 787 than on an older generation full service 772/773/77W if configured 10-abreast in Y. I have my own tablet/computer, and I don't need a seatback IFE screen, so I don't see that as a showstopper. On the other hand Scoot offers wifi, which even some full service carriers don't offer.

And what I like about the LCC Y experience is that you can pay a little extra for the comfort you need (Like extra legroom seats, or a bid for an empty seat next to you). In many scenarios, this would still work out cheaper than a full service carrier fare.

I also think ScootBiz is not an extravagant option for holiday travel (I would not dream of paying for a J ticket for a holiday, although J or F point redemptions can be great value).

So don't get me wrong: I still avoid 9-abreast 787's or 10-abreast 777's whenever I can, and my favourite economy class is still SQ's full service Y on their newer planes, but for holiday travel, I would definitely consider LCC's for both short haul and especially long haul!

Originally Posted by sqyf
If anyone is interested in more on the passenger experience on these flights, I did a detailed write-up here. (Links to external SQTalk site.)
Originally Posted by kaffir76
Glad you enjoyed the flight, and even plan to fly Scoot on future long hauls. And as always great trip report, I'm about 1/2 way thru reading it! ^^
Thanks again for taking the time to read it!

Last edited by sqyf; Oct 5, 2017 at 9:17 pm
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Old Oct 8, 2017, 5:15 pm
  #59  
 
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I am looking at a Scoot flight SIN-BLR, 4h20min on A320. Any idea how wide their seats are on A320? I can only find maps for 787s online. And any idea how reliable they are? I have to make sure I make it to BLR on a specific date.
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Old Oct 8, 2017, 6:23 pm
  #60  
 
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Originally Posted by setec
I can only find maps for 787s online.
You're not looking hard enough then

No only joking. Presumably you're using a tool like seatguru, who haven't caught up with the merger between scoot and tiger. If you look at tigerair on seatguru it will show the seat map for the A320's and lists 18" width + 30" pitch. As with most A320's width is Ok, pitch is tight especially if you are moderately tall.
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