Stopover for US$100 on One Way Saver Award
Jan 9, 2019, 11:53 am
#46
Join Date: May 2014
Location: DFW
Posts: 108
Believe I have a foolish question - is the 100$ fee per ticket or per passenger?
Looking at a SYD-SIN-DXB routing with a stopover in SIN, all SQ metal and availability shows up for the individual legs for 3 people each - but is it going to be $300 or $100?
Also, the wait times on +1-800-742-3333 are awful, is there a better direct number to call ?
Looking at a SYD-SIN-DXB routing with a stopover in SIN, all SQ metal and availability shows up for the individual legs for 3 people each - but is it going to be $300 or $100?
Also, the wait times on +1-800-742-3333 are awful, is there a better direct number to call ?
Jan 9, 2019, 12:36 pm
#47
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,308
Jan 9, 2019, 12:50 pm
#48
Formally known as reinmedia
Join Date: Jun 2006
Location: Los Angeles | Honolulu
Posts: 362
Believe I have a foolish question - is the 100$ fee per ticket or per passenger?
Looking at a SYD-SIN-DXB routing with a stopover in SIN, all SQ metal and availability shows up for the individual legs for 3 people each - but is it going to be $300 or $100?
Also, the wait times on +1-800-742-3333 are awful, is there a better direct number to call ?
Looking at a SYD-SIN-DXB routing with a stopover in SIN, all SQ metal and availability shows up for the individual legs for 3 people each - but is it going to be $300 or $100?
Also, the wait times on +1-800-742-3333 are awful, is there a better direct number to call ?
You could try one of the local Singapore phone numbers and see if you have better luck.
Jan 9, 2019, 12:51 pm
#49
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,308
Believe I have a foolish question - is the 100$ fee per ticket or per passenger?
Looking at a SYD-SIN-DXB routing with a stopover in SIN, all SQ metal and availability shows up for the individual legs for 3 people each - but is it going to be $300 or $100?
Also, the wait times on +1-800-742-3333 are awful, is there a better direct number to call ?
Looking at a SYD-SIN-DXB routing with a stopover in SIN, all SQ metal and availability shows up for the individual legs for 3 people each - but is it going to be $300 or $100?
Also, the wait times on +1-800-742-3333 are awful, is there a better direct number to call ?
Last edited by PiperAtGatesofDawn; Jan 10, 2019 at 3:37 am
Jan 9, 2019, 9:04 pm
#50
Join Date: May 2014
Location: DFW
Posts: 108
Thank you folks.
Got a clueless rep in the afternoon after a 25 min wait. "Sir, you cannot book a stopover on a saver award. It is not allowed" I was seething inside. just said thank you and thought of trying this later.
Got connected to an extremely competent lady earlier this evening. Set up everything as needed, sent me the itinerary via email to confirm everything was in order and then ticketed it.
First time using the $100 stopover - saved 38k for SYD-SIN-DXB in F (150k if ticketed separately vs 112k with the stopover). She also confirmed that any changes after 24-Jan will have the tickets priced at the new rates.
Got a clueless rep in the afternoon after a 25 min wait. "Sir, you cannot book a stopover on a saver award. It is not allowed" I was seething inside. just said thank you and thought of trying this later.
Got connected to an extremely competent lady earlier this evening. Set up everything as needed, sent me the itinerary via email to confirm everything was in order and then ticketed it.
First time using the $100 stopover - saved 38k for SYD-SIN-DXB in F (150k if ticketed separately vs 112k with the stopover). She also confirmed that any changes after 24-Jan will have the tickets priced at the new rates.
Last edited by senyah; Jan 9, 2019 at 9:09 pm
Jan 9, 2019, 9:40 pm
#51
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,721
The concept of ticket is always per passenger. A PNR can have multiple Passengers on it and hence multiple tickets. Not sure if your SYD-SIN-DXB was issued (ticketed) already before looking to insert the stopover or not. If it was NOT ticketed yet you would pay 3 x 100US$ for the stopover (one fee per ticket = passenger). If it was ticketed already you would pay 3 x 100US$ for the stopover and 3 x 20US$ for the ticket change fee.
Jan 9, 2019, 10:06 pm
#52
Join Date: Sep 2012
Posts: 2,573
Usually a simple date change (the first one anyway) wouldn't require a ticket re-issue, just a re-validation and that doesn't involve extra points. Could be it is different this time, or at least they say it will be, but I expect that'll be the case in reality regardless!
Jan 9, 2019, 11:06 pm
#53
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,721
You are correct that a simple date change should not incur a mileage top up on or after 24 Jan. As long as no reissue happens and only revalidation.
I would attribute above feedback to maybe too generic info given by the agent. A similar change like what the OP did (stopover adding) would trigger a repricing and cost more miles, just not all changes.
I would attribute above feedback to maybe too generic info given by the agent. A similar change like what the OP did (stopover adding) would trigger a repricing and cost more miles, just not all changes.
Nov 10, 2019, 11:46 am
#54
Join Date: Nov 2012
Posts: 595
I want to book an Advantage award (KUL-SIN-JFK) and use the free stopover. I don't see any award space available for weeks other than departure date for this route. Do I have to wait for future Advantage or saver award space to become available in order to use free stopover? Does the free stopover rule apply to a cash rate as well?
Last edited by mrstraveler; Nov 10, 2019 at 12:08 pm
Jan 14, 2020, 9:39 pm
#55
Join Date: Feb 2003
Location: NY Metro
Programs: SPG Titanium, United Premier 1K
Posts: 1,600
Can I call SQ and request a Phuket - Singapore - NYC in business class with a waitlist in First for the Singapore - JFK leg in the same PNR AND get a stopover in singapore for a day by paying $100?
Jan 15, 2020, 12:15 am
#56
Join Date: Jun 2017
Posts: 2,274
You need to find availability in both Phuket-SIN n SIN-JFK in the business class saver award on the date that you need before you can add the stopover. After that you can add the first waitlist as well.
Jan 15, 2020, 10:34 am
#57
Join Date: Feb 2003
Location: NY Metro
Programs: SPG Titanium, United Premier 1K
Posts: 1,600
1. Book the saver award ONLINE in business without stopover so I get it before anyone else does.
2. Call SQ and tell them I want to change the Phuket - SIN a day earlier (which is also available) resulting in a stopover and pay applicable fees.
3. Tell SQ that I want to waitlist First for the SIN - JFK segment (I have the miles in my account for the difference).
Is the above the best way to do it or should i be doing something else? Thanks!
Jan 15, 2020, 6:44 pm
#58
Join Date: Jun 2017
Posts: 2,274
Thank you. I think I found the biz saver award. So are the following steps ok:
1. Book the saver award ONLINE in business without stopover so I get it before anyone else does.
2. Call SQ and tell them I want to change the Phuket - SIN a day earlier (which is also available) resulting in a stopover and pay applicable fees.
3. Tell SQ that I want to waitlist First for the SIN - JFK segment (I have the miles in my account for the difference).
Is the above the best way to do it or should i be doing something else? Thanks!
1. Book the saver award ONLINE in business without stopover so I get it before anyone else does.
2. Call SQ and tell them I want to change the Phuket - SIN a day earlier (which is also available) resulting in a stopover and pay applicable fees.
3. Tell SQ that I want to waitlist First for the SIN - JFK segment (I have the miles in my account for the difference).
Is the above the best way to do it or should i be doing something else? Thanks!
Jan 15, 2020, 8:10 pm
#59
Join Date: Oct 2010
Posts: 363
I was under the impression that to book a waitlist you must have sufficient miles for the waitlisted fare, not just the difference between a booking you already have and the other fare. Every guide to waitlisting I have read advises you to waitlist flights before making a confirmed booking because the confirmed booking will remove the miles from your account so you may not have sufficient miles in your account to get on the waitlist. Is this not correct?
Jan 15, 2020, 9:02 pm
#60
Join Date: Jun 2017
Posts: 2,274
I was under the impression that to book a waitlist you must have sufficient miles for the waitlisted fare, not just the difference between a booking you already have and the other fare. Every guide to waitlisting I have read advises you to waitlist flights before making a confirmed booking because the confirmed booking will remove the miles from your account so you may not have sufficient miles in your account to get on the waitlist. Is this not correct?
For your example, most likely it apply if your preferred flight/date is on waitlist n you wan to book another flight first to secure a seat. So you will do waitlist on your own on the desired flights first.
But think SQ agent is also able to help to add in more waitlist if u have already use the miles for a confirm booking.
But if you do not have any booking n do not have any miles on hand, then SQ agent won’t be able to put you on waitlist. They are usually more flexible to someone who have a confirm booking.
