Oversized passengers
#1
Original Poster
Join Date: Aug 2013
Location: Singapore, Macau/HK
Programs: SQ *G, SPG Plat, IHG Plat, Le Accor Silver, Marriott Plat
Posts: 86
Oversized passengers
Be prepared for a rant but key point is:
- Does SQ make oversized passengers buy an extra seat (Economy) or does any other airlines in fact? Do they intend to do so?
Long story short
- On red eye SIN - MEL in economy
- Full flight not an extra seat to be found
- SUPER HUGE guy in middle seat. Entire arms and shoulders into my chair, Violently adjusts his body every time I try to get my space.
- Digs his nose, crotch, underarms. Plays with whatever he finds there. Uses those same fingers to tap on my shoulder really hard to excuse him to go to the toilet. While I am sleeping.
- Continuously farts super stink b*mbs (sensitive word on flight). How do I know? He adjusts his left butt cheek to me of course.
I am NOT over-reacting am I?
Super helpful Leading stewardess notices me standing by the galley leaning and closing my eyes. Tries to find me an alternative seat but it truly was a full full flight.
Rant over thanks for listening.
- Does SQ make oversized passengers buy an extra seat (Economy) or does any other airlines in fact? Do they intend to do so?
Long story short
- On red eye SIN - MEL in economy
- Full flight not an extra seat to be found
- SUPER HUGE guy in middle seat. Entire arms and shoulders into my chair, Violently adjusts his body every time I try to get my space.
- Digs his nose, crotch, underarms. Plays with whatever he finds there. Uses those same fingers to tap on my shoulder really hard to excuse him to go to the toilet. While I am sleeping.
- Continuously farts super stink b*mbs (sensitive word on flight). How do I know? He adjusts his left butt cheek to me of course.
I am NOT over-reacting am I?
Super helpful Leading stewardess notices me standing by the galley leaning and closing my eyes. Tries to find me an alternative seat but it truly was a full full flight.
Rant over thanks for listening.
#4
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Join Date: Apr 2001
Location: MEL CHC
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#6
Original Poster
Join Date: Aug 2013
Location: Singapore, Macau/HK
Programs: SQ *G, SPG Plat, IHG Plat, Le Accor Silver, Marriott Plat
Posts: 86
#7
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 48,697
Best thing to do is to complaint before the flight closes. As there's no policy, you can't be assured that anything will be done. But, at least the more people complain, the more crew will report back on the problem. Don't expect anything. They really don't care.
#8
Join Date: Mar 2015
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Posts: 1,872
#9
Original Poster
Join Date: Aug 2013
Location: Singapore, Macau/HK
Programs: SQ *G, SPG Plat, IHG Plat, Le Accor Silver, Marriott Plat
Posts: 86
- ranting (felt super unfair to pay for a seat and not get what i paid for)
- asking/wondering if there are/will be any policies in place for oversized passengers (Guess not)
- Trying to figure out if I'm a big cry baby when in fact this is bearable for others (More like trying to find out how fellow FT'ers deal with this kind of situations)
#10
Join Date: Jan 2005
Location: SIN 5 days out of 7
Programs: BD*G, A3*G, BA-S, Accor Gold, IHG Amb
Posts: 5,496
Well, the seats are only designed with assumptions on maximum passenger dimensions - and the regulator enforces the minimum seat strength based on these...
Quite what those limits translate to in terms of the passenger's actual size is probably something the customer service department haven't ever determined....worth a bit of a push...
clearly if someone had grown to three times the size of a seat they'd not be accepted on board, even if there is no policy.
Quite what those limits translate to in terms of the passenger's actual size is probably something the customer service department haven't ever determined....worth a bit of a push...
clearly if someone had grown to three times the size of a seat they'd not be accepted on board, even if there is no policy.
#12
Join Date: Jul 2014
Location: Singapore
Programs: SQ KF Gold, HHonors Gold, SPG Plat
Posts: 300
Well, the seats are only designed with assumptions on maximum passenger dimensions - and the regulator enforces the minimum seat strength based on these...
Quite what those limits translate to in terms of the passenger's actual size is probably something the customer service department haven't ever determined....worth a bit of a push...
clearly if someone had grown to three times the size of a seat they'd not be accepted on board, even if there is no policy.
Quite what those limits translate to in terms of the passenger's actual size is probably something the customer service department haven't ever determined....worth a bit of a push...
clearly if someone had grown to three times the size of a seat they'd not be accepted on board, even if there is no policy.
Leaving aside the physical challenges, also sounds like a discimination suit waiting to happen.
To the OP - I totally sympathise with your unpleasant experience but unfortunately nothing really can be done.
On a somewhat related note, I've often wondered why people aren't given an absolute weight limit on body weight + carryon+ checked luggage...
#13
Join Date: Jul 2000
Location: AUH
Posts: 7,497

I would definitely sort it out before the doors are closed, including offloading myself to the next flight, if it is clear that I will face the unpleasant prospect of having only half of my seat. Once they push back, there's not a lot they can do for you.
#14
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor G | Marriott P | SPG P| Hilton S
Posts: 3,751
Should a passenger of size book an extra seat?
We want all our passengers to enjoy a comfortable and safe journey. If you should compromise a part of the adjacent seat(s), we advise you to book a second adjacent seat in advance.
This second seat can be booked at a discount of 25% and only by calling KLM Telephone Reservations. If, upon departure, another seat was available in the same travel class on your flight, you can apply for a refund of the costs of the second seat.
We want all our passengers to enjoy a comfortable and safe journey. If you should compromise a part of the adjacent seat(s), we advise you to book a second adjacent seat in advance.
This second seat can be booked at a discount of 25% and only by calling KLM Telephone Reservations. If, upon departure, another seat was available in the same travel class on your flight, you can apply for a refund of the costs of the second seat.
#15
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Location: SDF
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This. The time for action is as soon as the POS takes their seat. Once on the way, little that can be done if it's a full flight.