Krisflyer Star Alliance Awards Routing Rules
Feb 4, 2014, 7:52 pm
#2
Join Date: Apr 2005
Programs: Hyatt Lifetime Globalist, SQ PPS Solitaire
Posts: 3,598
That's a bit of a grey area:
Travel must be via a published route. Backtracking is not permitted except as required by route restrictions. Backtracking occurs when a journey does not continue in the same direction in which it began. An itinerary containing a backtracking sector not required by route restrictions may require separate tickets.
I could not find any published route for GVA-CMB that goes via SIN. SIN-CMB would also be back-tracking.
Call them and ask them to help you find a suitable routing, they might offer it themselves as the only option possible.
Travel must be via a published route. Backtracking is not permitted except as required by route restrictions. Backtracking occurs when a journey does not continue in the same direction in which it began. An itinerary containing a backtracking sector not required by route restrictions may require separate tickets.
I could not find any published route for GVA-CMB that goes via SIN. SIN-CMB would also be back-tracking.
Call them and ask them to help you find a suitable routing, they might offer it themselves as the only option possible.
Feb 4, 2014, 9:46 pm
#3
Original Poster
Join Date: Nov 2011
Posts: 6,385
That's a bit of a grey area:
Travel must be via a published route. Backtracking is not permitted except as required by route restrictions. Backtracking occurs when a journey does not continue in the same direction in which it began. An itinerary containing a backtracking sector not required by route restrictions may require separate tickets.
I could not find any published route for GVA-CMB that goes via SIN. SIN-CMB would also be back-tracking.
Call them and ask them to help you find a suitable routing, they might offer it themselves as the only option possible.
Travel must be via a published route. Backtracking is not permitted except as required by route restrictions. Backtracking occurs when a journey does not continue in the same direction in which it began. An itinerary containing a backtracking sector not required by route restrictions may require separate tickets.
I could not find any published route for GVA-CMB that goes via SIN. SIN-CMB would also be back-tracking.
Call them and ask them to help you find a suitable routing, they might offer it themselves as the only option possible.
V FARE BASIS BK FARE TRAVEL-TICKET AP MINMAX RTG
1 EOW1SQ E‡O 1305.00 ---- - -/12M EH01
PASSENGER TYPE-ADT AUTO PRICE-YES
FROM-GVA TO-CMB CXR-SQ TVL-04FEB14 RULE-CH20 IPREUAS/4
FARE BASIS-EOW1SQ NORMAL FARE DIS-N VENDOR-ATP
FARE TYPE-ER OW-ECONOMY RESTRICTED
CHF 1170 1840 E01FEB13 D-INFINITY FC-EOW1SQ FN-1G
SYSTEM DATES - CREATED 05FEB13/0925 EXPIRES INFINITY
PUBLISHED RTG GVA-CMB/SQ1840/TAR-EURG EF-06FEB13 DIS-INDEF
/WITHIN THE EASTERN HEMISPHERE/
MAP CONSTRUCTED LEFT TO RIGHT AND RIGHT TO LEFT
1. GVA-SQ/LX/LH-FRA-SQ-SIN-ZH/SQ/MI/CA-CMB
2. GVA-LH-MUC-SQ-SIN-ZH/SQ/MI/CA-CMB
3. GVA-SQ/LX-ZRH-SQ-SIN-ZH/SQ/MI/CA-CMB
1 EOW1SQ E‡O 1305.00 ---- - -/12M EH01
PASSENGER TYPE-ADT AUTO PRICE-YES
FROM-GVA TO-CMB CXR-SQ TVL-04FEB14 RULE-CH20 IPREUAS/4
FARE BASIS-EOW1SQ NORMAL FARE DIS-N VENDOR-ATP
FARE TYPE-ER OW-ECONOMY RESTRICTED
CHF 1170 1840 E01FEB13 D-INFINITY FC-EOW1SQ FN-1G
SYSTEM DATES - CREATED 05FEB13/0925 EXPIRES INFINITY
PUBLISHED RTG GVA-CMB/SQ1840/TAR-EURG EF-06FEB13 DIS-INDEF
/WITHIN THE EASTERN HEMISPHERE/
MAP CONSTRUCTED LEFT TO RIGHT AND RIGHT TO LEFT
1. GVA-SQ/LX/LH-FRA-SQ-SIN-ZH/SQ/MI/CA-CMB
2. GVA-LH-MUC-SQ-SIN-ZH/SQ/MI/CA-CMB
3. GVA-SQ/LX-ZRH-SQ-SIN-ZH/SQ/MI/CA-CMB
Jun 23, 2015, 2:17 pm
#5
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
Curious if anyone has any insight on whether a routing like SIN-NRT-JFK would be allowed (on some combination of SQ and/or NH)? It is actually a shorter distance than SIN-FRA-JFK, and it would certainly be a published routing for NH, but AFAIK maybe not for SQ. Does SQ try to "force" you onto their own routing for a trip like this?
Jun 23, 2015, 5:53 pm
#6
Join Date: Mar 2015
Programs: HH Diamond, GHA Titanium
Posts: 1,961
Curious if anyone has any insight on whether a routing like SIN-NRT-JFK would be allowed (on some combination of SQ and/or NH)? It is actually a shorter distance than SIN-FRA-JFK, and it would certainly be a published routing for NH, but AFAIK maybe not for SQ. Does SQ try to "force" you onto their own routing for a trip like this?
Not sure how to book this routing though. Maybe through phone?
Jun 24, 2015, 4:55 am
#7
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
It would be under Star Alliance Award redemption since it's not all pure SQ metal. So no 15% discount and you'll have to book through the phone as well. The miles needed for that trip (SIN-NRT-JFK) in Business Class would be 195k as compared to 144.5k on SQ metal (SIN-FRA-JFK).
Jun 24, 2015, 11:50 am
#8
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
It would be under Star Alliance Award redemption since it's not all pure SQ metal. So no 15% discount and you'll have to book through the phone as well. The miles needed for that trip (SIN-NRT-JFK) in Business Class would be 195k as compared to 144.5k on SQ metal (SIN-FRA-JFK).
Jun 24, 2015, 5:01 pm
#9
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
Understood that it is more miles, but if it's the difference of being able to get a ticket on the desired date or not, I'm willing to shell out. I'm looking at F/R and by my calculations for a one-way SIN-JFK it would either be 93,500 miles on SIN-FRA-JFK or 112,500 miles on SIN-NRT-JFK, right?
Jun 25, 2015, 1:56 am
#10
Join Date: Mar 2014
Programs: SPG Platinum, Marriott Plat, Hyatt Diamond, Hilton Diamond
Posts: 235
Have a question with regards to routing as well. Are the below 2 route consider valid? Or I will have to redeem it as a couple of one way trip?
Sin-nrt-bkk-sin
Sin-nrt-hkg-sin
Sin-nrt-bkk-sin
Sin-nrt-hkg-sin
Jul 11, 2015, 9:03 pm
#11
Join Date: Oct 2012
Location: New York, NY
Programs: IHG Spire Ambassador, Hyatt Explorist, Hilton Diamond
Posts: 456
How are taxes & fees calculated on *A bookings? I've called a few times with sample routings (US-Europe-Asia) in F and it seems like they add each segment individually, not as if it's on a single ticket. Perhaps when the flight is ticketed, it would be reduced...but I've never wanted to try because I was scared off by the possibility of $1000-plus taxes and fees.
Sep 26, 2015, 9:36 pm
#13
Join Date: Mar 2012
Programs: Marriott & SPG Plat, HH Diamond, Accor Plat, ex-Fairmont Plat, ex-Swissotel Eleva
Posts: 710
So did the agent want to charge 100 USD stopover fee since it is over 4 hours (and he/she deems it is not a transit)?
Sep 26, 2015, 11:31 pm
#14
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,732
If they make up rules like that then please publish them. In what world is 4hrs vs. 6hrs connection time a significant difference? Heck without anything published I would argue even 23hrs:59mins is still a transfer and not a stopover. If KF (for *A awards) make up their own rules then publish them for god's sake.
The quality and knowledge of the contact center agents when it comes to bookings like this is already all over the board, so introducing such opaque rules that are not known to the customers makes it even worse. I certainly won't take an agents word that they know what they are doing as numerous past experiences have proven that even a simple mixed cabin redemption on SQ metal only can be miscalculated and messed up if you don't watch out. I would HUACA.
Of course in your specific case I'm assuming SIN-NRT-LAX on SQ is not available as that would be much more convenient (and cheaper miles wise) if LAX is your ultimate destination. Not like 6hrs lends itself for a leisurely hop into NYC and come back to the airport later.
The quality and knowledge of the contact center agents when it comes to bookings like this is already all over the board, so introducing such opaque rules that are not known to the customers makes it even worse. I certainly won't take an agents word that they know what they are doing as numerous past experiences have proven that even a simple mixed cabin redemption on SQ metal only can be miscalculated and messed up if you don't watch out. I would HUACA.
Of course in your specific case I'm assuming SIN-NRT-LAX on SQ is not available as that would be much more convenient (and cheaper miles wise) if LAX is your ultimate destination. Not like 6hrs lends itself for a leisurely hop into NYC and come back to the airport later.
Sep 27, 2015, 6:57 am
#15
Join Date: Jun 2011
Location: New York City
Posts: 801
If they make up rules like that then please publish them. In what world is 4hrs vs. 6hrs connection time a significant difference? Heck without anything published I would argue even 23hrs:59mins is still a transfer and not a stopover. If KF (for *A awards) make up their own rules then publish them for god's sake.
The quality and knowledge of the contact center agents when it comes to bookings like this is already all over the board, so introducing such opaque rules that are not known to the customers makes it even worse. I certainly won't take an agents word that they know what they are doing as numerous past experiences have proven that even a simple mixed cabin redemption on SQ metal only can be miscalculated and messed up if you don't watch out. I would HUACA.
Of course in your specific case I'm assuming SIN-NRT-LAX on SQ is not available as that would be much more convenient (and cheaper miles wise) if LAX is your ultimate destination. Not like 6hrs lends itself for a leisurely hop into NYC and come back to the airport later.
The quality and knowledge of the contact center agents when it comes to bookings like this is already all over the board, so introducing such opaque rules that are not known to the customers makes it even worse. I certainly won't take an agents word that they know what they are doing as numerous past experiences have proven that even a simple mixed cabin redemption on SQ metal only can be miscalculated and messed up if you don't watch out. I would HUACA.
Of course in your specific case I'm assuming SIN-NRT-LAX on SQ is not available as that would be much more convenient (and cheaper miles wise) if LAX is your ultimate destination. Not like 6hrs lends itself for a leisurely hop into NYC and come back to the airport later.
