New TPPS benefit enhancements
Oct 8, 2013, 5:48 am
#1
Original Poster
Join Date: Dec 2000
Location: HKG
Programs: AA 3MM EXP, SQ Solitaire, LH SEN, CX DM, Hyatt CC, Marriott LT Titanium
Posts: 3,177
New TPPS benefit enhancements
Got this through email just now:
seems like some pretty nice enhancements, especially the arrival lounge portion...
NEW & EXCLUSIVE PPS CLUB PRIVILEGES
Dear Mr. tfung,
We would like to extend our sincere appreciation for your support for Singapore Airlines. You inspire us to go the extra mile to bring you the best when you travel with us. Thus, your feedback has been invaluable in ensuring that the PPS Club stays relevant and rewarding for our most loyal customers. Today, we are pleased to share with you some new and exclusive privileges that have been designed to better meet your travel needs and to provide the heightened level of recognition that you deserve.
1) Extension of PPS Reserve Value validity
In response to your feedback, and in recognition of your continued loyalty, any Reserve Value that you accrue from today will be valid for six years, up from the current length of three years. Reserve Value is derived from your Current PPS Value in excess of the S$25,000 PPS Value required for membership renewal.
With this change, you can be assured that any amount you spend beyond the S$25,000 PPS Value required for membership renewal will now count towards your requalification for even more years to come.
2) Priority Access to Economy Saver Awards
As a Solitaire PPS Club member, you will now enjoy better redemption benefits. If you book a Saver Economy Class award for yourself or any of your redemption nominees, we will give your booking priority for confirmation over other members.
3) Access to Silver Kris Lounge on Arrival
We understand the importance of looking and feeling refreshed for an appointment after a long flight. If you are arriving in Singapore on a Singapore Airlines or SilkAir flight, we welcome you to freshen up in the First Class area of the SilverKris Lounge in Changi Airport Terminal 2 or 3. You may invite a guest who is travelling with you on the same flight. Simply present your boarding pass and membership card to our staff.
4) Guaranteed Economy Class seat on any flight
As a further enhancement to your current suite of travel privileges, we will be happy to guarantee your Economy Class booking on any Singapore Airlines or SilkAir flight in either S or Y fare classes up to 24 hours before flight departure. You will no longer need to be waitlisted in First or Business Class, as required previously, before being confirmed in Economy Class.
These new benefits are the latest in a series of improvements to our PPS Club and KrisFlyer programmes, including the ability to earn PPS Value on the fuel surcharge component of your Singapore Airlines Suites, First Class or Business Class tickets on Singapore Airlines or SilkAir from 1 July 2013.
We hope that with these developments, you will find your Singapore Airlines PPS Club membership more enriching and rewarding than before. For more details on the privileges and benefits of your membership, please log in to your account at krisflyer.com and refer to the ‘PPS Club Membership Guide’.
Dear Mr. tfung,
We would like to extend our sincere appreciation for your support for Singapore Airlines. You inspire us to go the extra mile to bring you the best when you travel with us. Thus, your feedback has been invaluable in ensuring that the PPS Club stays relevant and rewarding for our most loyal customers. Today, we are pleased to share with you some new and exclusive privileges that have been designed to better meet your travel needs and to provide the heightened level of recognition that you deserve.
1) Extension of PPS Reserve Value validity
In response to your feedback, and in recognition of your continued loyalty, any Reserve Value that you accrue from today will be valid for six years, up from the current length of three years. Reserve Value is derived from your Current PPS Value in excess of the S$25,000 PPS Value required for membership renewal.
With this change, you can be assured that any amount you spend beyond the S$25,000 PPS Value required for membership renewal will now count towards your requalification for even more years to come.
2) Priority Access to Economy Saver Awards
As a Solitaire PPS Club member, you will now enjoy better redemption benefits. If you book a Saver Economy Class award for yourself or any of your redemption nominees, we will give your booking priority for confirmation over other members.
3) Access to Silver Kris Lounge on Arrival
We understand the importance of looking and feeling refreshed for an appointment after a long flight. If you are arriving in Singapore on a Singapore Airlines or SilkAir flight, we welcome you to freshen up in the First Class area of the SilverKris Lounge in Changi Airport Terminal 2 or 3. You may invite a guest who is travelling with you on the same flight. Simply present your boarding pass and membership card to our staff.
4) Guaranteed Economy Class seat on any flight
As a further enhancement to your current suite of travel privileges, we will be happy to guarantee your Economy Class booking on any Singapore Airlines or SilkAir flight in either S or Y fare classes up to 24 hours before flight departure. You will no longer need to be waitlisted in First or Business Class, as required previously, before being confirmed in Economy Class.
These new benefits are the latest in a series of improvements to our PPS Club and KrisFlyer programmes, including the ability to earn PPS Value on the fuel surcharge component of your Singapore Airlines Suites, First Class or Business Class tickets on Singapore Airlines or SilkAir from 1 July 2013.
We hope that with these developments, you will find your Singapore Airlines PPS Club membership more enriching and rewarding than before. For more details on the privileges and benefits of your membership, please log in to your account at krisflyer.com and refer to the ‘PPS Club Membership Guide’.
Oct 9, 2013, 11:12 pm
#4
Join Date: Dec 2006
Location: Enroute to ? & likely flying in ' A ':)
Programs: TPPS, UA, EK ...; Marriott BONVOY , HH, GP, GC..
Posts: 4,217
Oct 15, 2013, 8:19 am
#6
Join Date: Feb 2005
Posts: 858
Oct 19, 2013, 1:10 am
#8
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,419
Oct 29, 2013, 9:52 pm
#9
Join Date: May 2012
Programs: SQ PPS, EK G,
Posts: 10
Krisflier Lounge Changi
Yes indeed, it happened to me and a colleague 18 months ago at Changi - both of us PPS, travelling in J class. The most annoying rule though, is being turned away with your two young children - because you are only allowed one guest in the lounge. We may have been in Y but a little flexibility will not kill the airline and 8/9 year olds are not going to bankrupt SQ!
My kids still ask me to book EK as a result of that experience...
Oct 30, 2013, 10:05 am
#10
Join Date: Apr 2009
Posts: 192
Yes indeed, it happened to me and a colleague 18 months ago at Changi - both of us PPS, travelling in J class. The most annoying rule though, is being turned away with your two young children - because you are only allowed one guest in the lounge. We may have been in Y but a little flexibility will not kill the airline and 8/9 year olds are not going to bankrupt SQ!
My kids still ask me to book EK as a result of that experience...
Oct 30, 2013, 10:07 am
#11
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,475
...The most annoying rule though, is being turned away with your two young children - because you are only allowed one guest in the lounge. We may have been in Y but a little flexibility will not kill the airline and 8/9 year olds are not going to bankrupt SQ! My kids still ask me to book EK as a result of that experience...
My kids still ask me to book EK as a result of that experience... Where do you draw the line? 
Kudo to SQ for enforcing rules. Yes, send kids to EK lounge.^
Last edited by TerryK; Oct 30, 2013 at 10:13 am
Oct 30, 2013, 10:12 am
#12
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,475
There is no arrival lounge for Star Alliance. Some airlines provide arrival service at specific airports for their own passengers, none at SIN.
Oct 31, 2013, 12:25 am
#13
Join Date: Apr 2009
Posts: 192
correct, if they give in now, the exception will become the norm and the lounge will become a marketplace.
Oct 31, 2013, 3:00 am
#14
Join Date: Dec 2001
Location: hamburg
Posts: 1,390
and what's next,...
Yes indeed, it happened to me and a colleague 18 months ago at Changi - both of us PPS, travelling in J class. The most annoying rule though, is being turned away with your two young children - because you are only allowed one guest in the lounge. We may have been in Y but a little flexibility will not kill the airline and 8/9 year olds are not going to bankrupt SQ!
My kids still ask me to book EK as a result of that experience...
Nov 2, 2013, 3:12 am
#15
Join Date: Dec 2007
Location: ORD
Programs: BA, AA, SQ, UA, AC, WS, MR TIT
Posts: 8,658
I don't think access to arrival lounge is a great deal these days to distinguish SQ from other airlines. All major airlines like LH, LX and BA provide complimentary access to arrival lounges for their elites.
