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Singapore policy on interlining on separate tickets

Old Jan 26, 2023, 12:49 pm
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Last edit by: SilverChris
Singapore Airlines' (SQ) through-check baggage policy on separate tickets

Official policy: https://www.singaporeair.com/en_UK/b...question-60958
Note that the requirement of having a single itinerary to transit through SIN is out of date

SQ - SQ
Yes, provided your connection is legal.

SQ - Other airlines
Yes, in most cases. As long as there's an interline agreement with the subsequent carrier(s), and your connection time is legal, SQ should check it through. There may be exceptions, such as where the connecting point cannot accept through-checked bags.

Scoot (TR) - SQ
No, Scoot will not tag your bag to an SQ flight if it's on a separate ticket.

Other airlines - SQ
Check with the airline that will be accepting your bag.

FAQ
How do I ask to be through-checked from SQ to another airline?

At the check-in desk, tell the agent you have an onward flight, and show a printout/screenshot of your e-ticket for the onward flight(s).

Will I receive my boarding pass(es) for the subsequent flight(s)?
Most likely. SQ has the capability of printing boarding passes for your subsequent flights, even on other airlines, but this doesn't always work.

Is SQ obligated to check me in across separate tickets?
No, especially if it's to another airline. It is, however, a courtesy offered by SQ at their discretion and is not guaranteed. There may be instances of inexperienced/unhelpful check-in staff, or unforeseen exceptions. You should always have a contingency plan in case you're refused. In other words, always meet the entry requirements for the destination on your first ticket, and leave sufficient time to clear arrival formalities and re-check your bag.

My bag was tagged by SQ to another airline, and now it's mishandled (delayed/lost/damaged). Which airline is responsible?
The final delivering carrier is always responsible, even if they're not at fault. This is true even if you're on separate tickets. You must file a report with the final carrier listed on your baggage claim stub.

I was through-checked by SQ, but missed my connection. Will SQ rebook my onward travel?
If it's SQ-SQ, they're usually proactive at rebooking you even on separate tickets. If it's to another carrier, you're at the mercy of that airline and your fare rules. This is the inherent risk of travelling on separate tickets, so plan accordingly.

My tickets have different baggage allowances and/or I hold status with the subsequent airline. Which allowance will SQ honour?
Anecdotal reports suggest SQ will usually honour the higher allowance, if your onward flight is on SQ. If your onward flight is on a different airline, expect SQ to honour the allowance of your flight with them, along with any extra allowance your applicable status would get you on SQ (i.e. PPS/KFEG/*A/VS/VA Gold etc). Should you hold status that gets you extra allowance on the subsequent airline, but not SQ (e.g. oneworld Emerald, AC E35K, etc), don't expect SQ to honour it.
For example:
Ticket 1: SQ SIN-LHR Y, no status = 30kg
Ticket 2: AA LHR-ORD Y, OW Emerald = 3*23kg
Expect SQ to honour Ticket 1's baggage allowance
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Singapore policy on interlining on separate tickets

Old Aug 25, 2018, 12:56 pm
  #76  
 
Join Date: Jun 2015
Posts: 344
Originally Posted by greenwood
It was only after I had gone through security and immigration that I realized she had upgraded my SQ segment to J as well!
Well, this is only going to get my dumb hopes up for an upcoming trip. But I will definitely have it in mind at the check-in.
venomtrilogy is online now  
Old Aug 26, 2018, 2:59 am
  #77  
 
Join Date: Jan 2012
Location: Kuwait
Posts: 366
Just to add another data point. A few days ago I was flying SQ SIN-BKK then on a seperate ticket QR BKK-DOH-KWI

At checkin in Singapore I asked if they can tag my bags all the way through on QR, the agent said sure, they just need to see my onwards ticket. I pulled it up on my phone and within a minute I was checked in and they had me confirm the luggage tag was ok. I was only given the SQ boarding pass and asked to head to the transfer counters in BKK for the remaining tags.

At BKK transfer counters are after security so ensure you can pull up your itinerary to show it to the security staff at the entrance to screening. Once thats done its a quick process at the transfer desks to get the bording pass, and also they want to see the luggage tag reciept to link it to your booking. I was skeptical about my bags making it, but at boarding gate it was confirmed one piece was yet to be loaded and it is on its way.
KU104 is offline  
Old Oct 31, 2018, 9:36 am
  #78  
 
Join Date: Jun 2014
Location: Cambridge, MA
Posts: 22
Just want to check if this is still valid. Travelling on separate tickets next month. SIN-CGK Y SQ then CGK-DOH-BOS J QR. Would the airport or SQ staff check my luggage through? Anyone has any experience with that? Have a good 5 hours transit at CGK if it matters.

Thanks in advance too!
nYL3v3 is offline  
Old Nov 26, 2018, 3:53 pm
  #79  
 
Join Date: May 2004
Programs: UA 1K 2MM, BA Gold, SQ TPP
Posts: 1,487
I've had no problems interlining baggage from SQ to another *A flight on a different reservation. Tried it with success at different airports.
c1mth0g is offline  
Old Nov 26, 2018, 11:02 pm
  #80  
 
Join Date: Nov 2018
Programs: UA 1K, CX MPC SL, HHonors Diamond
Posts: 15
Managed to do so in the following

SQ 8 SIN-LAX
DL 2632 LAX-MCI
at T3 FCL check in
Agent issued boarding pass and luggage tags all the way through to MCI on separate tickets
tdlim is offline  
Old Dec 1, 2018, 12:23 pm
  #81  
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Join Date: Apr 2001
Location: MEL CHC
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Originally Posted by tdlim
Managed to do so in the following
SQ 8 SIN-LAX
DL 2632 LAX-MCI
at T3 FCL check in
Agent issued boarding pass and luggage tags all the way through to MCI on separate tickets
But at LAX you will need to clear immigration & customs with all your checked & carry on luggage. Then to DL bag drop.
Mwenenzi is offline  
Old Apr 11, 2019, 2:53 pm
  #82  
 
Join Date: Nov 2012
Location: YWG
Posts: 2,277
Interested in thoughts of interlining SQ -> AC on separate ticket with a 9h layover at PEK. Yes? No? YMMV?
hydrogen is offline  
Old Apr 20, 2019, 4:24 am
  #83  
 
Join Date: Jan 2016
Posts: 654
Looking at options to see if can interline SQ from Singapore to Frankfurt to Lufthansa for a flight to UK an hour after arrival in Frankfurt on separate tickets. Back up plan in place if miss the flight but possible to get baggage in Changi tagged all the way to avoid whole immigration - check in process?
Mlee888 is offline  
Old Jun 26, 2019, 8:36 am
  #84  
 
Join Date: Nov 2012
Programs: SPG Platinum
Posts: 1,728
Anyone tried checking through to Qantas on a separate ticket lately?
Isochronous is offline  
Old Jun 26, 2019, 10:32 am
  #85  
 
Join Date: May 2003
Location: Singapore
Programs: QF LTG, SQ EGTP, Bonvoy LTG
Posts: 4,876
Not recently, but as long as they haven't changed their policy recently, regards separate tickets, I don't think it would make a difference whether they are through checking to QF, or QR or CI or KL or...... for that matter. Just as long as it's not QF, operated by 3K
lokijuh is online now  
Old Jul 17, 2019, 8:25 pm
  #86  
 
Join Date: Apr 2018
Location: DTW, YQG
Programs: Wyndham Diamond, BW Diamond, Radisson Gold, HH Gold, Bonvoy Gold
Posts: 4
Originally Posted by hydrogen
Interested in thoughts of interlining SQ -> AC on separate ticket with a 9h layover at PEK. Yes? No? YMMV?
I am going to be in the same situation with SQ -> AC with a 12 hour layover in HKG.
Flyer22564 is offline  
Old Jul 25, 2019, 7:44 pm
  #87  
 
Join Date: Aug 2008
Location: HND
Programs: AA EXP, UA 1K
Posts: 1,233
Just to confirm; if I book SQ roundtrip HND-SIN and then book separately SIN-USM on Bangkok Airways, any problem interlining the bags all the way from Tokyo to Ko Samui? Are there any minimum connection times or other factors I need to think about?

Best,
Tyler
tylerdurden4543 is offline  
Old Jul 25, 2019, 8:42 pm
  #88  
 
Join Date: May 2017
Location: SIN
Programs: AS MVPG75k, AA Plat
Posts: 742
Originally Posted by tylerdurden4543
Just to confirm; if I book SQ roundtrip HND-SIN and then book separately SIN-USM on Bangkok Airways, any problem interlining the bags all the way from Tokyo to Ko Samui? Are there any minimum connection times or other factors I need to think about?

Best,
Tyler
You will get your interline. It is unlikely that you will misconnect. The only thing to bear in mind is that it's kinda expensive to misconnect and have to buy a new ticket to USM.
Unionruler is online now  
Old Jul 25, 2019, 8:48 pm
  #89  
 
Join Date: Jun 2017
Posts: 2,325
Originally Posted by tylerdurden4543
Just to confirm; if I book SQ roundtrip HND-SIN and then book separately SIN-USM on Bangkok Airways, any problem interlining the bags all the way from Tokyo to Ko Samui? Are there any minimum connection times or other factors I need to think about?

Best,
Tyler
yes. SQ will interlink. As the PG flight is also codeshares By MI.

There is only 2 PG flight to USM. Seem to be able connect from all the HND-SIN SQ flights.
Maybe you wan to check the price for HND-USM as well.
sbs2716g is online now  
Old Jul 25, 2019, 8:55 pm
  #90  
 
Join Date: Aug 2008
Location: HND
Programs: AA EXP, UA 1K
Posts: 1,233
Originally Posted by sbs2716g
Maybe you wan to check the price for HND-USM as well.
Thanks both. Would have preferred to book all as one ticket but didn't work out as we're looking to go HND-SIN-USM in one shot, stay USM for a week, then do USM-SIN and stay for a few days before heading back SIN-HND. Couldn't get it to price out in a reasonable way on either OTA or SQ.com.

Picked up the HND-SIN R/T in PE for next year first week in May for $900USD a person, which thought was a pretty good price. Prepared for the separate SIN-USM R/T in Y to run us $300-400USD a person.
tylerdurden4543 is offline  

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