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Singapore policy on interlining on separate tickets

Old Jan 26, 2023, 12:49 pm
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Last edit by: SilverChris
Singapore Airlines' (SQ) through-check baggage policy on separate tickets

Official policy: https://www.singaporeair.com/en_UK/b...question-60958
Note that the requirement of having a single itinerary to transit through SIN is out of date

SQ - SQ
Yes, provided your connection is legal.

SQ - Other airlines
Yes, in most cases. As long as there's an interline agreement with the subsequent carrier(s), and your connection time is legal, SQ should check it through. There may be exceptions, such as where the connecting point cannot accept through-checked bags.

Scoot (TR) - SQ
No, Scoot will not tag your bag to an SQ flight if it's on a separate ticket.

Other airlines - SQ
Check with the airline that will be accepting your bag.

FAQ
How do I ask to be through-checked from SQ to another airline?

At the check-in desk, tell the agent you have an onward flight, and show a printout/screenshot of your e-ticket for the onward flight(s).

Will I receive my boarding pass(es) for the subsequent flight(s)?
Most likely. SQ has the capability of printing boarding passes for your subsequent flights, even on other airlines, but this doesn't always work.

Is SQ obligated to check me in across separate tickets?
No, especially if it's to another airline. It is, however, a courtesy offered by SQ at their discretion and is not guaranteed. There may be instances of inexperienced/unhelpful check-in staff, or unforeseen exceptions. You should always have a contingency plan in case you're refused. In other words, always meet the entry requirements for the destination on your first ticket, and leave sufficient time to clear arrival formalities and re-check your bag.

My bag was tagged by SQ to another airline, and now it's mishandled (delayed/lost/damaged). Which airline is responsible?
The final delivering carrier is always responsible, even if they're not at fault. This is true even if you're on separate tickets. You must file a report with the final carrier listed on your baggage claim stub.

I was through-checked by SQ, but missed my connection. Will SQ rebook my onward travel?
If it's SQ-SQ, they're usually proactive at rebooking you even on separate tickets. If it's to another carrier, you're at the mercy of that airline and your fare rules. This is the inherent risk of travelling on separate tickets, so plan accordingly.

My tickets have different baggage allowances and/or I hold status with the subsequent airline. Which allowance will SQ honour?
Anecdotal reports suggest SQ will usually honour the higher allowance, if your onward flight is on SQ. If your onward flight is on a different airline, expect SQ to honour the allowance of your flight with them, along with any extra allowance your applicable status would get you on SQ (i.e. PPS/KFEG/*A/VS/VA Gold etc). Should you hold status that gets you extra allowance on the subsequent airline, but not SQ (e.g. oneworld Emerald, AC E35K, etc), don't expect SQ to honour it.
For example:
Ticket 1: SQ SIN-LHR Y, no status = 30kg
Ticket 2: AA LHR-ORD Y, OW Emerald = 3*23kg
Expect SQ to honour Ticket 1's baggage allowance
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Singapore policy on interlining on separate tickets

Old Jan 12, 2014, 11:26 am
  #16  
 
Join Date: Oct 2007
Location: SIN
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Originally Posted by lokijuh
A risk of travelling on separate tickets. BTW, QF do not (ie. choose not to) through check bags to non one-world partners on separate tickets, but they could if on same ticket. SQ (and a few others) will still allow this, but there are reports of at least one carrier (NZ) who won't even through check baggage on separate tickets with the same airline, and definitely won't to other star alliance partners or completely unaligned airlines.
Yeah, there are some sticky airlines around. I believe BA, Qatar are some really sticky ones who will not let you check through if its not on the same ticket. Fortunately, SQ has been really good in this and I'm thankful they are.

My QF ticket was a single ticket, purchased from QF direct, yet they couldnt check me through, which was strange.
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Old Jan 12, 2014, 3:33 pm
  #17  
 
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I did just this last week on SQ, interlining to AA when checking in at Jakarta. The AA flight was booked on a separate itinerary through AA. I provided the AA flight #, ticket # and record locator, and it literally only took the Indonesian check-in staff 30 seconds to do this (I was bracing for a problem).

Here is a list of all airlines with whom SQ has an interline agreement, courtesy of KVS:

AA - AC - AE - AF - AH - AI - AM - AP - AS - AT - AV - AY - AZ - A3 - BA - BD - BE - BG - BI - BP - BR - BT - B6 - B7 - CA - CI - CM - CO - CX - CY - CZ - DJ - DL - EI - EK - ET - EY - FI - FJ - FM - FV - F9 - GA - GE - GF - G3 - HM - HU - HX - IB - IC - IG - IR - IT - IY - JJ - JL - JO - JP - JU - KA - KC - KE - KF - KK - KL - KM - KQ - KU - LA - LG - LH - LO - LP - LR - LX - LY - ME - MF - MH - MI - MK - MS - MU - NF - NH - NW - NX - NZ - OA - OK - OM - OS - OU - OZ - PD - PG - PK - PR - PS - PX - PZ - QF - QR - QV - RA - RB - RJ - RO - SA - SB - SC - SK - SN - SQ - SU - SV - SW - S7 - TA - TG - TK - TP - T0 - UA - UL - UN - UO - US - UX - VA - VN - VS - VX - WF - WY - XL - XR - ZH - 4M - 9B - 9W

Interestingly, the flight journey on SQ commenced in Jakarta over 24 hours before the departure time of my connecting flight on AA, so SQ was able to check my bag in for the AA flight before I was able to check in as a passenger on AA.
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Old Jan 13, 2014, 5:37 am
  #18  
 
Join Date: Apr 2009
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wrong thread
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Old Jan 27, 2014, 11:27 am
  #19  
 
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Nice list. Am contemplating a flight from SIN on SQ that then connects to a BA flight (bought as separate ticket). So I take it there will be no issue interlining, which is sweet because I believe that if I was on BA first and then connecting to SQ then BA wouldn't check-in my luggage all the way...
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Old Jan 27, 2014, 2:23 pm
  #20  
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Its here on the FAQ : http://www.flyertalk.com/forum/singa...-airlines.html

As for aster's question - yes, SQ will interline to BA on seperate tickets. BA however will only interline if SQ is booked on the same reservation / ticket, or its a Oneworld carrier on seperate tickets.

Originally Posted by HKG_Flyer1
..
Interestingly, the flight journey on SQ commenced in Jakarta over 24 hours before the departure time of my connecting flight on AA, so SQ was able to check my bag in for the AA flight before I was able to check in as a passenger on AA.
A connection is the time the arrival flight and the connecting flight is not more than 24 hours. Not the departure time of your SQ flight.
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Old Jan 29, 2014, 5:26 pm
  #21  
 
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Originally Posted by Guy Betsy
Its here on the FAQ : http://www.flyertalk.com/forum/singa...-airlines.html

As for aster's question - yes, SQ will interline to BA on seperate tickets. BA however will only interline if SQ is booked on the same reservation / ticket, or its a Oneworld carrier on seperate tickets.



A connection is the time the arrival flight and the connecting flight is not more than 24 hours. Not the departure time of your SQ flight.
To be clear, what I was attempting to point out was that AA does not permit check-in for its flights prior to 24 in advance. As I was ticketed separately on SQ vs. AA, and my flight departed Jakarta more than 24 hours in advance of my initial AA flight departing SFO, I was able to check my bag in for the AA flight earlier than I would have been allowed to check-in as a passenger for the AA flight (because the AA flight was ticketed separately).
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Old Feb 3, 2014, 1:07 am
  #22  
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Originally Posted by HKG_Flyer1
I did just this last week on SQ, interlining to AA when checking in at Jakarta. The AA flight was booked on a separate itinerary through AA. I provided the AA flight #, ticket # and record locator, and it literally only took the Indonesian check-in staff 30 seconds to do this (I was bracing for a problem).

Here is a list of all airlines with whom SQ has an interline agreement, courtesy of KVS:

AA - AC - AE - AF - AH - AI - AM - AP - AS - AT - AV - AY - AZ - A3 - BA - BD - BE - BG - BI - BP - BR - BT - B6 - B7 - CA - CI - CM - CO - CX - CY - CZ - DJ - DL - EI - EK - ET - EY - FI - FJ - FM - FV - F9 - GA - GE - GF - G3 - HM - HU - HX - IB - IC - IG - IR - IT - IY - JJ - JL - JO - JP - JU - KA - KC - KE - KF - KK - KL - KM - KQ - KU - LA - LG - LH - LO - LP - LR - LX - LY - ME - MF - MH - MI - MK - MS - MU - NF - NH - NW - NX - NZ - OA - OK - OM - OS - OU - OZ - PD - PG - PK - PR - PS - PX - PZ - QF - QR - QV - RA - RB - RJ - RO - SA - SB - SC - SK - SN - SQ - SU - SV - SW - S7 - TA - TG - TK - TP - T0 - UA - UL - UN - UO - US - UX - VA - VN - VS - VX - WF - WY - XL - XR - ZH - 4M - 9B - 9W

Interestingly, the flight journey on SQ commenced in Jakarta over 24 hours before the departure time of my connecting flight on AA, so SQ was able to check my bag in for the AA flight before I was able to check in as a passenger on AA.
Great list, thanks! I'm disappointed not to see AB on the list; I guess I'll have to recheck my bag in FRA.
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Old Feb 4, 2014, 9:14 am
  #23  
 
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While its good having this in the form of a sticky/ FT post, is there anything formal on the SQ website/ terms and conditions about this? Got a statement from SQ that they "do it as a favour" (interlining on separate tickets), but I'm trying to make a point that it is a pretty standard thing to do.
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Old Feb 8, 2014, 1:45 am
  #24  
 
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SQ does not check through to AA

Originally Posted by ung1
..is there anything formal on the SQ website/ terms and conditions about this? Got a statement from SQ that they "do it as a favour" (interlining on separate tickets), but I'm trying to make a point that it is a pretty standard thing to do.
I was denied checking through to AA when checking in with SQ.

Good thing I made the necessary arrangement as I never trust the service culture here. I brought along the interline list and the CI agent first printed the tags but then shredded them after staring at the monitor.

Asked for a second opinion from a sup and agent confirmed that it cannot be done after a call lasting about 1.5 seconds . So the list while likely correct isn't very meaningful and you should most certainly not rely on it.

To be fair though SQ always helped me out when checking through to LH, OS, or BA.
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Old Jul 1, 2014, 12:14 pm
  #25  
 
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Will this work for different class of bookings as well?
For instance I plan to book SQ SIN-ZRH in F and the 2nd connection on LO in Y which would have much lower baggage allowance.

I am aware that normally the longer distance allowance is applicable to whole journey but these will be two separate tickets in two different classes, can I expect any issues at the check in counter?
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Old Jul 2, 2014, 2:22 am
  #26  
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Originally Posted by stiwi
Will this work for different class of bookings as well?
For instance I plan to book SQ SIN-ZRH in F and the 2nd connection on LO in Y which would have much lower baggage allowance.

I am aware that normally the longer distance allowance is applicable to whole journey but these will be two separate tickets in two different classes, can I expect any issues at the check in counter?
SQ will check your bag through on LO. It is then up to LO to decide if they will charge you extra for exceeding your baggage allowances. But usually no as they will just accept you as arriving from SQ, and yes even on seperate tickets. I've done it and have usually gotten away with it - except with CX when they did note the difference in baggage allowances and I've got to pay for the excess.
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Old Jul 2, 2014, 2:32 am
  #27  
 
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OZ connecting in SFO tried to get me to pay overweight and excess baggage charges when connecting on a separate ticket, DL had already interlined them, they tried to collect it when issuing my BP after looking at my bag tags.

KE did the same when connecting in HND to GMP, but it was on the same ticket! They tried to say I was only flying KE inter-asia, so I had to abide by their 20kg rule, rather than the transpacific allowance 2pc allowance. It was a number of years back, so I didn't call them out on the MSC rules.
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Old Dec 23, 2014, 7:33 am
  #28  
 
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Any change in interlining policy between SQ and LH?

Need to book two separate flights/bookings on these airlines with a 1:15 connection time in MUC, so can only do this if the bags can be checked in all the way.
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Old Dec 23, 2014, 8:25 am
  #29  
 
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just did SQ to LX 2 weeks ago on separate tickets.
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Old Dec 24, 2014, 6:37 pm
  #30  
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Originally Posted by aster
Any change in interlining policy between SQ and LH?

Need to book two separate flights/bookings on these airlines with a 1:15 connection time in MUC, so can only do this if the bags can be checked in all the way.
No problem as far as I see. Ever. It never changed as far as I know.
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