SQ Suites Saver Redemption to be available - New updated Award Chart
Dec 5, 12, 1:48 pm
#32
FlyerTalk Evangelist
Join Date: Oct 2011
Location: Anywhere I need to be.
Programs: OW Emerald, *A Gold, NEXUS, GE, ABTC/APEC, South Korea SES, eIACS, PP, Hyatt Diamond
Posts: 16,046
Originally Posted by spizzy
I beleive not possible as SQ barrs the Suites from award redemption from anyone except themselves, except for the occasional "Glitch".
Dec 8, 12, 6:22 pm
#35
Suspended
Join Date: Aug 2010
Location: Vancouver
Programs: CX DM, SQ TPP, QF GO LIFE, OZ*G LIFE, Marriott TIT LIFE, WOH GLOBALIST LIFE, HH DM, BA GO LIFE
Posts: 598
This goes to show that SQ's Suites product is a "failure" if the airline is now resorting this product for Krisflyer redemption.
To be honest, SQ could use this valuable real estate space by installing either more Economy Class seats or introducing Premium Economy Class (which is the trend in longhaul travel).
Nope, SQ thinks they can pull in high premium traffic when it fell smack back on their face with a failure stamp all over it. When will SQ ever learn!
SQ should look at what the market is doing and respond to it accordingly. They are not the same as what they think they used to be. Time for some reality check.
They don't even listen to their most loyal customers. I have been telling them to provide Arrivals Lounge or at least access to their departure lounge since arrival and departure traffic mixes together at Changi. Nope, they don't want to bother. But they will do silly things like introducing Suites which is not what we are asking the airline to do.
As a frequent traveller on SQ and being their PPS Club Solitaire member, I am certainly seeing major decline in their service standards.
To be honest, SQ could use this valuable real estate space by installing either more Economy Class seats or introducing Premium Economy Class (which is the trend in longhaul travel).
Nope, SQ thinks they can pull in high premium traffic when it fell smack back on their face with a failure stamp all over it. When will SQ ever learn!
SQ should look at what the market is doing and respond to it accordingly. They are not the same as what they think they used to be. Time for some reality check.
They don't even listen to their most loyal customers. I have been telling them to provide Arrivals Lounge or at least access to their departure lounge since arrival and departure traffic mixes together at Changi. Nope, they don't want to bother. But they will do silly things like introducing Suites which is not what we are asking the airline to do.
As a frequent traveller on SQ and being their PPS Club Solitaire member, I am certainly seeing major decline in their service standards.
Dec 8, 12, 7:30 pm
#37
Join Date: Apr 2005
Programs: Hyatt Lifetime Globalist, SQ PPS Solitaire
Posts: 3,187
Originally Posted by 380Flyer
This goes to show that SQ's Suites product is a "failure" if the airline is now resorting this product for Krisflyer redemption.
To be honest, SQ could use this valuable real estate space by installing either more Economy Class seats or introducing Premium Economy Class (which is the trend in longhaul travel).
Nope, SQ thinks they can pull in high premium traffic when it fell smack back on their face with a failure stamp all over it. When will SQ ever learn!
SQ should look at what the market is doing and respond to it accordingly. They are not the same as what they think they used to be. Time for some reality check.
...
As a frequent traveller on SQ and being their PPS Club Solitaire member, I am certainly seeing major decline in their service standards.
To be honest, SQ could use this valuable real estate space by installing either more Economy Class seats or introducing Premium Economy Class (which is the trend in longhaul travel).
Nope, SQ thinks they can pull in high premium traffic when it fell smack back on their face with a failure stamp all over it. When will SQ ever learn!
SQ should look at what the market is doing and respond to it accordingly. They are not the same as what they think they used to be. Time for some reality check.
...
As a frequent traveller on SQ and being their PPS Club Solitaire member, I am certainly seeing major decline in their service standards.
There were discussions that SQ will indeed put just First Class on their next A380 but in the interim they have to do something with their Suites. Most business flyers would try to upgrade, freeing up more tickets for SQ to sell in Business Class. That's a reasonable approach to deal with the situation as it is and I don't mind sitting in Suites every now and then...
Dec 9, 12, 1:04 am
#40
Suspended
Join Date: Sep 2010
Location: Auckland NZ
Programs: SQ TPPS, EK Gold, IHG RA, Marriott Gold Hyatt Diamond, HHonors Gold, UA Premier Gold, TG Silver
Posts: 1,092
Originally Posted by 380Flyer
They don't even listen to their most loyal customers. I have been telling them to provide Arrivals Lounge or at least access to their departure lounge since arrival and departure traffic mixes together at Changi.
Dec 9, 12, 2:43 am
#41
Join Date: Oct 1999
Location: Don't know....
Programs: BA LTG GGL, SQ TPPS, CX DMP, Bonvoy LTT, ALL PLT
Posts: 3,987
Originally Posted by 380Flyer
This goes to show that SQ's Suites product is a "failure" if the airline is now resorting this product for Krisflyer redemption.
To be honest, SQ could use this valuable real estate space by installing either more Economy Class seats or introducing Premium Economy Class (which is the trend in longhaul travel).
Nope, SQ thinks they can pull in high premium traffic when it fell smack back on their face with a failure stamp all over it. When will SQ ever learn!
SQ should look at what the market is doing and respond to it accordingly. They are not the same as what they think they used to be. Time for some reality check.
They don't even listen to their most loyal customers. I have been telling them to provide Arrivals Lounge or at least access to their departure lounge since arrival and departure traffic mixes together at Changi. Nope, they don't want to bother. But they will do silly things like introducing Suites which is not what we are asking the airline to do.
As a frequent traveller on SQ and being their PPS Club Solitaire member, I am certainly seeing major decline in their service standards.
To be honest, SQ could use this valuable real estate space by installing either more Economy Class seats or introducing Premium Economy Class (which is the trend in longhaul travel).
Nope, SQ thinks they can pull in high premium traffic when it fell smack back on their face with a failure stamp all over it. When will SQ ever learn!
SQ should look at what the market is doing and respond to it accordingly. They are not the same as what they think they used to be. Time for some reality check.
They don't even listen to their most loyal customers. I have been telling them to provide Arrivals Lounge or at least access to their departure lounge since arrival and departure traffic mixes together at Changi. Nope, they don't want to bother. But they will do silly things like introducing Suites which is not what we are asking the airline to do.
As a frequent traveller on SQ and being their PPS Club Solitaire member, I am certainly seeing major decline in their service standards.
Given KF members option to redeem on suites I feel is actually listening to PPS members!
Dec 9, 12, 3:00 am
#42
Join Date: May 2010
Programs: QFF, Krisflyer
Posts: 463
Originally Posted by bagold
. I think their policy of putting in Suites in 380 works well for people like me who choose SQ over CX, QF and BA from Asia to Europe or from Asia to west coast US!
Dec 9, 12, 3:43 am
#43
Suspended
Join Date: Aug 2010
Location: Vancouver
Programs: CX DM, SQ TPP, QF GO LIFE, OZ*G LIFE, Marriott TIT LIFE, WOH GLOBALIST LIFE, HH DM, BA GO LIFE
Posts: 598
Originally Posted by Wan1dap
Judging by the amount of nonsense you talk, it's hardly surprising SQ doesn't listen. If you think they're so terrible, why bother keeping the Solitaire status? It doesn't make sense. So much so that I smell a rat....
I am Solitaire because I requalify from my work travel - do you have a problem with that?
Dec 9, 12, 11:53 am
#44
Suspended
Join Date: Sep 2010
Location: Auckland NZ
Programs: SQ TPPS, EK Gold, IHG RA, Marriott Gold Hyatt Diamond, HHonors Gold, UA Premier Gold, TG Silver
Posts: 1,092
Originally Posted by 380Flyer
I am Solitaire because I requalify from my work travel - do you have a problem with that?
SQ is simply a way for me to get to work, no more, no less, but I happen to think they deliver a consistent, high level of service. The Suites pricing policy has gone according to plan, I'd say. Marketing 101.
Dec 10, 12, 3:26 am
#45
Join Date: Jan 2012
Posts: 19
Originally Posted by 5khours
Seems to me like a normal product life cycle pattern. Charge a premium at the beginning, once the product becomes more common revert to normal pricing. Nothing unusual here...IMHO.
