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SQ Suites Saver Redemption to be available - New updated Award Chart

SQ Suites Saver Redemption to be available - New updated Award Chart

Old Dec 5, 12, 5:17 am
  #31  
 
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Originally Posted by AA_EXP09 View Post
Using UA miles?
I beleive not possible as SQ barrs the Suites from award redemption from anyone except themselves, except for the occasional "Glitch".
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Old Dec 5, 12, 2:48 pm
  #32  
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Originally Posted by spizzy View Post
I beleive not possible as SQ barrs the Suites from award redemption from anyone except themselves, except for the occasional "Glitch".
But I got a reply once saying that SQ does put saver redemptions available for other 8A FFPs.
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Old Dec 8, 12, 3:57 am
  #33  
 
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Originally Posted by AA_EXP09 View Post
Using UA miles?
Nope. KF miles.
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Old Dec 8, 12, 4:01 am
  #34  
 
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Originally Posted by AA_EXP09 View Post
But I got a reply once saying that SQ does put saver redemptions available for other 8A FFPs.
Suites? No way I'd imagine...
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Old Dec 8, 12, 7:22 pm
  #35  
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This goes to show that SQ's Suites product is a "failure" if the airline is now resorting this product for Krisflyer redemption.

To be honest, SQ could use this valuable real estate space by installing either more Economy Class seats or introducing Premium Economy Class (which is the trend in longhaul travel).

Nope, SQ thinks they can pull in high premium traffic when it fell smack back on their face with a failure stamp all over it. When will SQ ever learn!

SQ should look at what the market is doing and respond to it accordingly. They are not the same as what they think they used to be. Time for some reality check.

They don't even listen to their most loyal customers. I have been telling them to provide Arrivals Lounge or at least access to their departure lounge since arrival and departure traffic mixes together at Changi. Nope, they don't want to bother. But they will do silly things like introducing Suites which is not what we are asking the airline to do.

As a frequent traveller on SQ and being their PPS Club Solitaire member, I am certainly seeing major decline in their service standards.
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Old Dec 8, 12, 7:47 pm
  #36  
 
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Tell us how you really feel
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Old Dec 8, 12, 8:30 pm
  #37  
 
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Originally Posted by 380Flyer View Post
This goes to show that SQ's Suites product is a "failure" if the airline is now resorting this product for Krisflyer redemption.

To be honest, SQ could use this valuable real estate space by installing either more Economy Class seats or introducing Premium Economy Class (which is the trend in longhaul travel).

Nope, SQ thinks they can pull in high premium traffic when it fell smack back on their face with a failure stamp all over it. When will SQ ever learn!

SQ should look at what the market is doing and respond to it accordingly. They are not the same as what they think they used to be. Time for some reality check.

...

As a frequent traveller on SQ and being their PPS Club Solitaire member, I am certainly seeing major decline in their service standards.
SQ has tried to create and new class of service beyond First and failed. I think it has been discussed to death how and why that happened. Some of the causes were external and some of the causes were internal. I get to fly Suites now for next to no money - why would I complain?

There were discussions that SQ will indeed put just First Class on their next A380 but in the interim they have to do something with their Suites. Most business flyers would try to upgrade, freeing up more tickets for SQ to sell in Business Class. That's a reasonable approach to deal with the situation as it is and I don't mind sitting in Suites every now and then...
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Old Dec 8, 12, 11:12 pm
  #38  
 
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Seems to me like a normal product life cycle pattern. Charge a premium at the beginning, once the product becomes more common revert to normal pricing. Nothing unusual here...IMHO.
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Old Dec 8, 12, 11:58 pm
  #39  
 
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Agreed. Same o same o.
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Old Dec 9, 12, 2:04 am
  #40  
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Originally Posted by 380Flyer View Post
They don't even listen to their most loyal customers. I have been telling them to provide Arrivals Lounge or at least access to their departure lounge since arrival and departure traffic mixes together at Changi.
Judging by the amount of nonsense you talk, it's hardly surprising SQ doesn't listen. If you think they're so terrible, why bother keeping the Solitaire status? It doesn't make sense. So much so that I smell a rat....
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Old Dec 9, 12, 3:43 am
  #41  
 
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Originally Posted by 380Flyer View Post
This goes to show that SQ's Suites product is a "failure" if the airline is now resorting this product for Krisflyer redemption.

To be honest, SQ could use this valuable real estate space by installing either more Economy Class seats or introducing Premium Economy Class (which is the trend in longhaul travel).

Nope, SQ thinks they can pull in high premium traffic when it fell smack back on their face with a failure stamp all over it. When will SQ ever learn!

SQ should look at what the market is doing and respond to it accordingly. They are not the same as what they think they used to be. Time for some reality check.

They don't even listen to their most loyal customers. I have been telling them to provide Arrivals Lounge or at least access to their departure lounge since arrival and departure traffic mixes together at Changi. Nope, they don't want to bother. But they will do silly things like introducing Suites which is not what we are asking the airline to do.

As a frequent traveller on SQ and being their PPS Club Solitaire member, I am certainly seeing major decline in their service standards.
Since they have changed their policy to allow F fares in R class I've seen an increase in Suite bookings. Never completely full but pretty full. I think their policy of putting in Suites in 380 works well for people like me who choose SQ over CX, QF and BA from Asia to Europe or from Asia to west coast US!

Given KF members option to redeem on suites I feel is actually listening to PPS members!
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Old Dec 9, 12, 4:00 am
  #42  
 
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Originally Posted by bagold View Post
. I think their policy of putting in Suites in 380 works well for people like me who choose SQ over CX, QF and BA from Asia to Europe or from Asia to west coast US!
And also Australia to Asia as well ^
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Old Dec 9, 12, 4:43 am
  #43  
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Originally Posted by Wan1dap View Post
Judging by the amount of nonsense you talk, it's hardly surprising SQ doesn't listen. If you think they're so terrible, why bother keeping the Solitaire status? It doesn't make sense. So much so that I smell a rat....
What's so nonsense about what I am mentioning. Oh sorry if I am having a go at your beloved SQ!

I am Solitaire because I requalify from my work travel - do you have a problem with that?
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Old Dec 9, 12, 12:53 pm
  #44  
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Originally Posted by 380Flyer View Post

I am Solitaire because I requalify from my work travel - do you have a problem with that?
No, but you seem to!

SQ is simply a way for me to get to work, no more, no less, but I happen to think they deliver a consistent, high level of service. The Suites pricing policy has gone according to plan, I'd say. Marketing 101.
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Old Dec 10, 12, 4:26 am
  #45  
 
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Originally Posted by 5khours View Post
Seems to me like a normal product life cycle pattern. Charge a premium at the beginning, once the product becomes more common revert to normal pricing. Nothing unusual here...IMHO.
+1 on this - as far as I can remember there was nothing else even close to Suites when the product was first released, but in the intervening years plenty of other airlines have played catch-up (to a greater or lesser extent depending upon the airline, of course).
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