General SQ Questions 2009-2021
Mar 3, 2019, 4:38 pm
#2131
Join Date: Feb 2019
Location: MEL
Programs: SQ KrisFlyer
Posts: 46
My Krisflyer account is expiring. I set up account for each family member, but only use one account to hold points and book for family travel.
Is there any needs to set up new Krisflyer accounts again? I do not see the needs to have the accounts expired again. But I do not want to lose reward miles.
Is there any needs to set up new Krisflyer accounts again? I do not see the needs to have the accounts expired again. But I do not want to lose reward miles.
Mar 3, 2019, 5:04 pm
#2132
Suspended
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
This is a gentle reminder that as a result of inactivity, your KrisFlyer membership account will be expiring in a month on 01/03/2019. After this date, your KrisFlyer membership account and number will no longer be valid.However, maintaining your KrisFlyer account is easy, even if you're not flying. Simply perform any of the following activities before your account expiry date, ensuring that you provide your membership card/number where required, and your account will be kept active:
•
Convert your existing KrisFlyer miles to/from points with selected partner loyalty programmes or credit cards where applicable;
•
Transact on the ground with one of our many hotel, credit card and car rental partners; or•
Log in to your KrisFlyer account whenever you shop on KrisShop.com to earn miles on your purchases, or redeem for your purchases with your existing KrisFlyer miles.For more information on the many ways that you can earn or redeem KrisFlyer miles, please visit krisflyer.com.
We would also like to take the opportunity to remind you that should you re-enrol as a KrisFlyer member after your current account expires, a new KrisFlyer membership number will be assigned to you.
If you need assistance or have any questions, please contact us at [email protected].
Thank you, and we look forward to welcoming you on board soon.Yours Sincerely,
KrisFlyer Membership Services
Mar 3, 2019, 5:08 pm
#2133
Join Date: Feb 2019
Location: MEL
Programs: SQ KrisFlyer
Posts: 46
Yes, it is Krisflyer account. This is really bad.
This is a gentle reminder that as a result of inactivity, your KrisFlyer membership account will be expiring in a month on 01/03/2019. After this date, your KrisFlyer membership account and number will no longer be valid.However, maintaining your KrisFlyer account is easy, even if you're not flying. Simply perform any of the following activities before your account expiry date, ensuring that you provide your membership card/number where required, and your account will be kept active:
•
Convert your existing KrisFlyer miles to/from points with selected partner loyalty programmes or credit cards where applicable;
•
Transact on the ground with one of our many hotel, credit card and car rental partners; or•
Log in to your KrisFlyer account whenever you shop on KrisShop.com to earn miles on your purchases, or redeem for your purchases with your existing KrisFlyer miles.For more information on the many ways that you can earn or redeem KrisFlyer miles, please visit krisflyer.com.
We would also like to take the opportunity to remind you that should you re-enrol as a KrisFlyer member after your current account expires, a new KrisFlyer membership number will be assigned to you.
If you need assistance or have any questions, please contact us at [email protected].
Thank you, and we look forward to welcoming you on board soon.Yours Sincerely,
KrisFlyer Membership Services
This is a gentle reminder that as a result of inactivity, your KrisFlyer membership account will be expiring in a month on 01/03/2019. After this date, your KrisFlyer membership account and number will no longer be valid.However, maintaining your KrisFlyer account is easy, even if you're not flying. Simply perform any of the following activities before your account expiry date, ensuring that you provide your membership card/number where required, and your account will be kept active:
•
Convert your existing KrisFlyer miles to/from points with selected partner loyalty programmes or credit cards where applicable;
•
Transact on the ground with one of our many hotel, credit card and car rental partners; or•
Log in to your KrisFlyer account whenever you shop on KrisShop.com to earn miles on your purchases, or redeem for your purchases with your existing KrisFlyer miles.For more information on the many ways that you can earn or redeem KrisFlyer miles, please visit krisflyer.com.
We would also like to take the opportunity to remind you that should you re-enrol as a KrisFlyer member after your current account expires, a new KrisFlyer membership number will be assigned to you.
If you need assistance or have any questions, please contact us at [email protected].
Thank you, and we look forward to welcoming you on board soon.Yours Sincerely,
KrisFlyer Membership Services
How many KF miles are we talking about here, that are at stake?
Mar 3, 2019, 5:41 pm
#2134
Suspended
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
I figure I'll just create another account then. Just silly stuff from SQ.
Mar 3, 2019, 5:46 pm
#2135
Join Date: Feb 2019
Location: MEL
Programs: SQ KrisFlyer
Posts: 46
If there's no miles at stake then I guess it's okay, you'll just have new KF numbers for your family members, and it won't be a big deal.
Mar 3, 2019, 5:57 pm
#2136
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
Does SQ have a list of all films they have for a flight? I go to the website and I get a category that says new films for the month. Does that mean that is all the movies for the month? For example, they have A star is born listed in march but its not listed in April? Or are they just saying A Star in Born is starting in March on SQ?i I'd like to watch Crazy Rich Asians on the flight if they have it because I am heading to Singapore and thought it would be fun to watch, but I don't see it listed anywhere on SQ website which seems a bit odd given their home city is Singapore.
Mar 4, 2019, 1:54 am
#2137
Join Date: Feb 2007
Posts: 290
For my flights from LAX x SIN - MEL last week, there were far more movies on board than are showing on the website. There were both February and March films as well as a stack of others.
Mar 4, 2019, 6:25 pm
#2138
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
Thanks. If someone is on a SQ flight soon if you could check to see if the film Crazy Rich Asians is in their entertainment selection I would appreciate it. Also, are the current meal choices the ones that are going to be available in April or will the menu be changing between now and then?
Mar 5, 2019, 12:06 am
#2140
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
Mar 5, 2019, 12:12 am
#2141
Join Date: Jun 2017
Posts: 2,279
crazy rich Asians is available for March. For April I am not sure.
There is a easy way for you to see what are the movies available.
just download the SQ app. Then click “more”. Under e-library. You can download the Kris world magazine n check through the movies listing.
There is a easy way for you to see what are the movies available.
just download the SQ app. Then click “more”. Under e-library. You can download the Kris world magazine n check through the movies listing.
Mar 5, 2019, 8:54 am
#2142
Join Date: Sep 2016
Location: Los Angeles, CA
Programs: UA Gold, Krisflyer Elite Gold
Posts: 30
Hi all, I made some changes (added stopover and rearranged dates) to a confirmed and ticketed award. Now my new itinerary has been updated in the booking section of the app (same Ref. No as before) with the new dates/flights. However, it is only confirmed now and not ticketed. I provided my credit card info via phone to the customer service agent for fee payments (has not posted yet on my chase acct). Should I be worried that I might possibly lose this confirmed booking if its not ticketed soon (any deadline for payment)? Or an I being overly cautious for no reason (its a long haul first class saver award so I got lucky)?
Mar 5, 2019, 9:56 am
#2143
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,338
Hi all, I made some changes (added stopover and rearranged dates) to a confirmed and ticketed award. Now my new itinerary has been updated in the booking section of the app (same Ref. No as before) with the new dates/flights. However, it is only confirmed now and not ticketed. I provided my credit card info via phone to the customer service agent for fee payments (has not posted yet on my chase acct). Should I be worried that I might possibly lose this confirmed booking if its not ticketed soon (any deadline for payment)? Or an I being overly cautious for no reason (its a long haul first class saver award so I got lucky)?
How long ago did you do the changes to your award ticket? Usually it takes a 2-3 days for it to show up as ticketed. YMMV.
Mar 5, 2019, 10:16 am
#2144
Join Date: Mar 2016
Posts: 114
Hi all, I made some changes (added stopover and rearranged dates) to a confirmed and ticketed award. Now my new itinerary has been updated in the booking section of the app (same Ref. No as before) with the new dates/flights. However, it is only confirmed now and not ticketed. I provided my credit card info via phone to the customer service agent for fee payments (has not posted yet on my chase acct). Should I be worried that I might possibly lose this confirmed booking if its not ticketed soon (any deadline for payment)? Or an I being overly cautious for no reason (its a long haul first class saver award so I got lucky)?
Mar 5, 2019, 10:57 am
#2145
Join Date: Sep 2016
Location: Los Angeles, CA
Programs: UA Gold, Krisflyer Elite Gold
Posts: 30
Yes, it is an SQ only itinerary. I did not know about the 2-3 day lag time. Thank you both! I guess i have to be a little bit more patient for the ticketing 