Website issues on SQ after Amadeus System Upgrade (Since 08JUL2012)
Jun 25, 2012, 1:18 am
#1
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Website issues on SQ after Amadeus System Upgrade (Since 08JUL2012)
SQ has advised on its website that they and subsidiary MI will undergo their system upgrade cutover to Amadeus on 8th July 2012.
Expect chaos, slowdowns, at every level. CX is still having problems with their system after almost a year. QF/BA took almost as long to readjust.
Don't expect the FQTS/FQTV entry as I doubt Amadeus can handle this for now.
If you want to earn $ value on PPS and miles to your fav FFP, call PPS now and have them link your PPS account with your FFP for automatic credit.
Be patient ! But at least you know that you can use checkmytrip for your bookings from then on.
Edited : (Update) - This thread will serve as a continuation of :
http://www.flyertalk.com/forum/singa...-6-2012-a.html
Expect chaos, slowdowns, at every level. CX is still having problems with their system after almost a year. QF/BA took almost as long to readjust.
Don't expect the FQTS/FQTV entry as I doubt Amadeus can handle this for now.
If you want to earn $ value on PPS and miles to your fav FFP, call PPS now and have them link your PPS account with your FFP for automatic credit.
Be patient ! But at least you know that you can use checkmytrip for your bookings from then on.
Edited : (Update) - This thread will serve as a continuation of :
http://www.flyertalk.com/forum/singa...-6-2012-a.html
Last edited by Guy Betsy; Jul 15, 2012 at 8:25 pm
Jul 1, 2012, 12:42 am
#5
Join Date: Dec 2008
Location: Hong Kong
Programs: CX DM
Posts: 1,140
SQ - perhaps someone decided that 14 months of making customers suffer a 3rd rate website should come to an end
.
Jul 1, 2012, 1:57 am
#6
Join Date: Apr 2007
Location: nyc
Programs: CO Plat & MP 1K
Posts: 870
SQ has advised on its website that they and subsidiary MI will undergo their system upgrade cutover to Amadeus on 8th July 2012.
Expect chaos, slowdowns, at every level. CX is still having problems with their system after almost a year. QF/BA took almost as long to readjust.
Don't expect the FQTS/FQTV entry as I doubt Amadeus can handle this for now.
If you want to earn $ value on PPS and miles to your fav FFP, call PPS now and have them link your PPS account with your FFP for automatic credit.
Be patient ! But at least you know that you can use checkmytrip for your bookings from then on.
Ref : http://singaporeair.com/pdf/media-ce...stomers-en.pdf
Expect chaos, slowdowns, at every level. CX is still having problems with their system after almost a year. QF/BA took almost as long to readjust.
Don't expect the FQTS/FQTV entry as I doubt Amadeus can handle this for now.
If you want to earn $ value on PPS and miles to your fav FFP, call PPS now and have them link your PPS account with your FFP for automatic credit.
Be patient ! But at least you know that you can use checkmytrip for your bookings from then on.
Ref : http://singaporeair.com/pdf/media-ce...stomers-en.pdf
Jul 1, 2012, 2:28 pm
#7
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PPS is SQ's Priority card. It tracks your SQ revenue in C/F flights only. Once you reach SGD $25K a year, you get the PPS card. You are allowed to earn miles on any other programme or Krisflyer but credit the revenue value to PPS. PPS gives you a higher priority waitlist for full flights, duty free shopping vouchers, birthday gifts, etc.
Jul 4, 2012, 6:07 am
#8
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,828
SQ has advised on its website that they and subsidiary MI will undergo their system upgrade cutover to Amadeus on 8th July 2012.
Expect chaos, slowdowns, at every level. CX is still having problems with their system after almost a year. QF/BA took almost as long to readjust.
Don't expect the FQTS/FQTV entry as I doubt Amadeus can handle this for now.
If you want to earn $ value on PPS and miles to your fav FFP, call PPS now and have them link your PPS account with your FFP for automatic credit.
Be patient ! But at least you know that you can use checkmytrip for your bookings from then on.
Ref : http://singaporeair.com/pdf/media-ce...stomers-en.pdf
Expect chaos, slowdowns, at every level. CX is still having problems with their system after almost a year. QF/BA took almost as long to readjust.
Don't expect the FQTS/FQTV entry as I doubt Amadeus can handle this for now.
If you want to earn $ value on PPS and miles to your fav FFP, call PPS now and have them link your PPS account with your FFP for automatic credit.
Be patient ! But at least you know that you can use checkmytrip for your bookings from then on.
Ref : http://singaporeair.com/pdf/media-ce...stomers-en.pdf
But no olci, early checkin for mon flight
Jul 4, 2012, 11:50 am
#9
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I just tried entering my flight on Sunday (SQ's PNR) onto checkmytrip and it does not work.
After Monday, every current PNR would be switched over to Amadeus
Last edited by Guy Betsy; Jul 5, 2012 at 5:54 am
Jul 6, 2012, 4:15 pm
#10
Join Date: Dec 2009
Location: Singapore, Warsaw, Surfers Paradise
Programs: KrisFlyer Gold>>>Silver>>>Blue, Finnair Silver, Royal Caribbean Diamond
Posts: 5,158
I wonder if WAW will finally show up as a possible destination when making a booking, especially considering that SQ actually has codeshare flights to this city...
Or will it take more that one major overhaul to sort out such a simple issue?
Or will it take more that one major overhaul to sort out such a simple issue?
Jul 6, 2012, 10:13 pm
#11
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Jul 7, 2012, 6:46 pm
#12
Join Date: Mar 1999
Location: Melbourne
Programs: Qantas, Hilton, IHG
Posts: 1,762
Will the PNR change to a different number once moved to Amadeus? I read somewhere "New record locators with a 1A prefix will be sent to the GDSs".
Jul 7, 2012, 10:14 pm
#13
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1A prefix will only show up on eticket printing info and not for public's eyes. Amadeus record locators will just replace current ones. Tickets issued by other airlines' system will be updated accordingly and those with Amadeus eg award tickets issued by BMI will now have same PNR as theirs.
Jul 8, 2012, 12:01 am
#14
Join Date: Dec 2000
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I was just able to change my seat on a SQ flight on the LH website!
(Booking had both SQ/LH and the SQ flight just got "injected" into the LH Amadeus PNR [wasn't showing a week ago]).
(Booking had both SQ/LH and the SQ flight just got "injected" into the LH Amadeus PNR [wasn't showing a week ago]).
Jul 8, 2012, 3:10 am
#15
Join Date: Mar 1999
Location: Melbourne
Programs: Qantas, Hilton, IHG
Posts: 1,762
1A prefix will only show up on eticket printing info and not for public's eyes. Amadeus record locators will just replace current ones. Tickets issued by other airlines' system will be updated accordingly and those with Amadeus eg award tickets issued by BMI will now have same PNR as theirs.