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Time taken to transfer points to KF 2012 - 2020

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Old Jun 12, 2014, 8:08 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: louie-m
Up to 3 November 2016 (Post #346) as reported in this thread
  • AMEX Australia
    overnite Post #17
    overnight (Friday to Saturday, June 2020) post 566
  • AMEX New Zealand
  • overnight
  • AMEX Singapore
    overnight Post #228
    1 Feb night (Sun), 2 Feb morning (Mon) Post #161
    overnight (weekday) Post #155
    less than 24 hours Post #110
    12 Jul (Sat), 14 Jul (Mon) Post #94
    1 day Post #17
AMEX USA
Fri 9/28/18 2PM - Sunday evening (2 days 6hrs over weekend)
4 PM EST Sunday afternoon->2:45 AM EST Monday morning. Post#441
Thu PM, Fri AM Post #296
<24 hours, Post #295
Thu PM, Sun AM Post #294
Sun AM, Mon Post #251
Amex - 11am (Friday) -> 11pm+1 (~36 hours) Oct 2016
Fri 10:30pm -> Sun 3AM EDT online transaction (28 hours) initial transfer. Subsequent transfer took overnight.
Overnight - online Wed. at 5:05pm EDT, in account 10:00am Thurs.
Fri late night, Sunday early morning (~38 hours) Post #225
~12 hours Post #201 (Tuesday)
Overnight, at ~ 2:45AM EDT for first transfer #195, #198
Overnight Post #125
1-2 days Post #102
2 Sep (Tue), 4 Sep (Thu) Post #101
Late Fri, Sun afternoon Post #83
Less than 24 hours Post #82
Overnight Post #81
5 days Post #56
Sun night, Tue Post #52
19 Jun (Thu), 26 Jun (Thu) Post #49
20 Jun (Fri), 26 Jun (Thu) Post #48
3 days Post #47
5 days Post #30
12/20/16 <2days online
  • AMEX UK
1 day (10 hours to be exact and posted 01:00) #364
Requested ~17:00 29 Mar 2017 and transfer completed overnight #388
1 day (seems to post around 9am Singapore time following day) #522
overnight (Friday to Saturday and Wednesday to Thursday, June 2020) posts 566 and 568
  • ANZ Travel Visa Signature
    4 Jul, 20 Jul Post #311
    Mon 8th; Tue 16th #257
    Online 8 business days (posted on Wed) #256
    4 business days Post #115
    online 2 days Post #109
    online 3 days Post #35
    Online 20 days Post #312
    Online 19 days Post #311
    (ANZ seems to bulk sent requests to KF every 3 weeks on a Wednesday)
  • BCA co-brand Indonesia
    up to 10 days Post #88
Chase UR
  • 2018/Sept/28 Fri 11AM - 2018/Oct/3 Wed 8PM (5.5 days, 3.5 business days)
  • Tuesday 2018 MAY 29 Eastern 01AM. Showed up prior to Tuesday 11PM Eastern (less than 24 hours).
  • 11am (Friday) -> 11pm (~12 hours)
  • <48 hrs from Fri evening #287.
  • 1.5 hours Post #269
  • Same day 6 hours Post #265
  • 8 Jan, 15 Jan (7 days) Post #233
  • 2 hours (with chasing) Post #231
  • 24 hours Post #145
  • 4 hours Post #144
  • 30 hours (weekend) Post #143
  • 22 hours Post #131
  • 35 hours Post #130 (first time transfer)
  • Overnight Post #124
  • 5 hours Post #122
  • Less than 24 hours Post #110
  • 1-2 days Post #102
  • 9 hours Post #100
  • 48 hours Post #99
  • 19 hours Post #86
  • 6 hours (Saturday) Post #85
  • 7 hours Post #81
  • 3 hours Post #68
  • 2 days Post #47
  • 18 hours Post #29
  • 8 hours Post # 334 (Oct-10-2016)
  • 24 hours Post # 335 (Oct-11-2016)
  • 22 hours Post # 434 (Jan-12-2018)
Citibank HK
  • overnite Post #16
  • Citibank Malaysia
    Sat, Mon Post #263
  • Citibank Singapore
    2 working days Post #319
    27 Jul PM, 29 Jul PM Post #318
    Same day (4 hours) #260
    Next day Post #259
    Next day Post #258
    1 Feb night (Sun), 2 Feb morning (Mon) Post #161
    2 days Post #104
    2 Aug (Sat), 3 Aug (Sun) Post #95
    30 Jul (Wed), 5 Aug (Tue) Post #92
    40 hours Post #64
    Call centre, 1 day Post #44
    2 days Post #22
    1 day Post #21
Citibank Thank You points
  • Wednesday 2018 Nov 7, Eastern 11AM. Showed up prior to Thursday morning at 7am (less than 24 hours)
  • Friday 2018 Sep 28, Pacific 10AM. Showed up on prior to Saturday 2018 Sep 29 afternoon (around 24 hours)
  • Tuesday 2018 MAY 29 Eastern 01AM. Showed up prior to Wednesday morning Eastern (between 24 and 30 hours).
  • Tuesday 2018 JAN 04 Eastern 12PM. Showed up prior to Wednesday morning Eastern 9AM.
  • Sun 1/1/16 PM, completed Tues 1/3 AM, Post #366
  • Fri PM, Sat AM Post #282
  • 1-2 days Post #226
  • 30 hours Post #129
  • 1-2 days Post #102
  • 12 hours Post #91
  • Approx. 24 hours - 8 DEC 2015
  • 12/20/16 < 1 day online
  • Citibank Indonesia
    4 days Post #88
  • DBS Singapore
    Requests from Mon to Fri batched and sent to KF on Fri Post #57 (may no longer be the case)
    3 Sep (Sat), 6 Sep (Tue) Post #327
    Fri PM, Tue PM Post #300
    1 Jun, 2 Jun Post #299
    Same day Post #258
    Sun online, Tue T+2 Post #227
    overnight (weekday) Post #151
    26 Oct (Sun), 30 Oct (Thu) Post #126
    22 Oct (Wed), 25 Oct (Sat) Post #117
    1 day Post #104
    half a day Post#61
    24 Jun (Tue), 3 Jul (Wed) Post #57
    27 Jun (Fri), 1 Jul (Tue) Post #57
    4 days 3 days Post #16
HSBC Singapore
HSBC to KF transfers always credited on MondaysPost #116, Post #111, Post #164
16 Feb online, 23 Feb Post #261
2 Feb online, 16 Feb (Lunar New Year period) Post #261
Sun online, Tue (T+2) Post #227
Sun phone, Tue (T+9) Post #227
3 Feb (Tue) at 3.00pm, 9 Feb (Mon) at 9.00pm, phone redemption Post #164
26 Jun (Wed), 2 Jul (Wed) Post #57
about a week in batches Post#28,
phone about a week Post #36
  • HSBC Indonesia
2 weeks Post #314
  • HSBC UK
2-3 days Post #88
overnight (Tuesday to Wednesday, June 2020) post 568
  • HSBC USA
48 hours Post #209 [not on a Monday; Monday batch mentioned above may no longer be the case?]
  • Hyatt
    23 Apr (Sat), 28 Apr (Thu) Post #283
    1 Jul (Tue), 8 Jul (Tue) Post #73
  • Hyatt
    23 Apr (Sat), 26 Apr (Tue) Post #283
  • Maybank Malaysia
    sometimes more Post #33
    2 days Post #23
  • Le Club Accor
    2-3 days Post #20
  • Shangri-la Golden Circle
    about 3 weeks Post #228
  • Standard Chartered Singapore
    26 Apr (Tue), 4 May (Wed) Post #290
  • Starwood
    2017
    Requested: Sunday 6/18/17 @ 16:00 EST; Miles deposited in Krisflyer account: Friday 6/30/17 (sometime before 08:00 EST) after multiple calls to Krisflyer and SPG #409
    Requested 16 MAR (THU) @ 2032 Pacific and 17 MAR (FRI) @ 2048 Pacific. Posted sometime between 19 MAR (MON) 1300 and 2200 SST. Post# 384.
    2016
    Req: 19 Oct (Wed.), Received: 24 Oct. (Mon.) US Time. Post #343
    1 Jun, 5 Jun PM Post #298
    3 Apr, 26 Apr Post #278
    2015
    Sun, Tue (T+1) Post #228
    Sun, Mon (T+1) Post #227
    31 Aug (Mon USA time), 6 Sep (Sun USA time)
    30 Jan (Fri), 4 Feb (Wed) Post #159
    7 Jan (Wed), 12 Jan (Mon) Post #157
    17 Jan (Wed), 2 Feb (Mon) Post #157
    2014
    24 Nov (Mon), 12 Dec Post (Fri) #145
    28 Nov (Fri), 4 Dec (Thu) Post #127
    11 Jun (Wed), 17 Jun (Tue) Post #47
    6 days Post #21
    1 week Post #80
    14 days Post #78
    11 days Post #74
    11 Jun (Wed), 17 Jun (Tue) Post #47
  • Tap for More Points
    Instant Post #252
  • Priority Club
    11 Jan (Mon) by phone; 18 Jan (Mon) #255
    8 Jan (Fri) PM; posted 15 Jan (Fri) PM - 1 week Post #250
    3 weeks Post #15
  • UOB Singapore
    21 Aug (Sun), 23 Aug (Tue) Post #325
    Sat online, Tue Post #262
    Sun online, Tue (T+2) Post #227
    3 working days Post #139
    3 working days Post #136
    2-3 days Post #134
    overnight Post #119
    24-48 hours Post #105
    9 Aug (Sat), 12 Aug (Tue) Post #96
    26 Jun (Thu), 2 Jul (Wed) Post #59
    Online 19 hours - Transfer by 8pm, In 3pm next day, Post #41
    overnite, Post #31
    1-2 days Post #27
    7 days Post #25
    2 days Post #19
    4 days Post #16
  • Virgin Australia
    12/20/16 Instant
  • Westpac Altitude (Australia)
    6 Hours #529
  • St George Amplify (Australia)
    12 Hours


If possible, in addition to the number of days it took, please post DAY on which you initiated transfer, and the DAY it posted, as well as whether it was online or on phone redemption to get a better fix



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Time taken to transfer points to KF 2012 - 2020

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Old Feb 4, 2016, 9:27 pm
  #256  
 
Join Date: Aug 2015
Location: Singapore
Programs: KF EG
Posts: 61
just did a transfer from ANZ singapore online on a friday night
it transferred only on the following week wednesday (8 business days)
Kelvin L is offline  
Old Feb 17, 2016, 8:34 pm
  #257  
 
Join Date: Oct 2012
Location: Singapore
Programs: BAEC Gold, Le Club Platinum, Hilton HHonors Gold, M&C Gold, SPG Gold
Posts: 561
ANZ Singapore Monday 8th into account on Tuesday 16th.
AddictedTraveller is offline  
Old Feb 21, 2016, 5:30 am
  #258  
 
Join Date: Jan 2016
Location: SIN
Posts: 352
Citi PM - Requested in morning- miles arrived overnight. Funny that the statement shows miles credited the day before I requested

DBS - Same day, overnight.


Amex (KF Ascend) - Monthly automatic batch run. I remember it used to be daily, wasnt it?
ExSin is offline  
Old Feb 21, 2016, 8:54 pm
  #259  
 
Join Date: Oct 2012
Location: Singapore
Programs: BAEC Gold, Le Club Platinum, Hilton HHonors Gold, M&C Gold, SPG Gold
Posts: 561
[QUOTE=ExSin;26219491]Citi PM - Requested in morning- miles arrived overnight. Funny that the statement shows miles credited the day before I requested QUOTE]

Had the same as well Citibank Singapore 1 day with an overnight transfer.
AddictedTraveller is offline  
Old Feb 22, 2016, 6:43 pm
  #260  
 
Join Date: Oct 2008
Location: Singapore
Programs: BAEC Gold, Hh Gold, NH*G, SPGP, SQ-CC
Posts: 1,381
[QUOTE=AddictedTraveller;26223309]
Originally Posted by ExSin
Citi PM - Requested in morning- miles arrived overnight. Funny that the statement shows miles credited the day before I requested QUOTE]

Had the same as well Citibank Singapore 1 day with an overnight transfer.
Mine came in within hours of the same day.

Called in around 5pm, around 9pm, points in and redemption booking made.

Compared with HSBC, thur and till today, the points aren't in.
tycosiao is offline  
Old Feb 25, 2016, 5:14 am
  #261  
 
Join Date: Oct 2003
Location: Living in SIN™
Programs: TK/SQ Gold, QR Plat, Marriott/Accor Plat, IC Dia Amb, HH Gold, Hertz PC
Posts: 6,704
HSBC Singapore
- Requested 2 Feb online, posted 16 Feb (Tue)
- Requested 16 Feb online, posted 23 Feb (Tue)

The weekly run must have been on a break for CNY.
Savage25 is offline  
Old Feb 25, 2016, 3:51 pm
  #262  
Original Poster
 
Join Date: Apr 2007
Location: Anywhere
Posts: 6,565
UOB to KF redeemed online on Saturday, posted Tuesday. Comparatively to AM redeemed also Saturday, but posted Thursday.

Seems AM is yet again slower than KF.
carrotjuice is offline  
Old Mar 21, 2016, 7:39 am
  #263  
Original Poster
 
Join Date: Apr 2007
Location: Anywhere
Posts: 6,565
Citibank Malaysia to KF: 2 days (transferred Sat, reflected Mon)

Citibank Singapore to BA: same
carrotjuice is offline  
Old Mar 21, 2016, 9:51 am
  #264  
 
Join Date: Jan 2016
Location: SIN
Posts: 352
How long does it take for the 5K welcome bonus to credit on Ascend? This is my 3rd time using that card. , the CSAs have confirmed I am entitled but havent received the bonus 2+ months after first swipe. Last couple of times it was just a few days (my memory fails me?)
ExSin is offline  
Old Mar 26, 2016, 8:08 am
  #265  
 
Join Date: Dec 2007
Location: Half time in PDX, Half time in Ajijic, Mexico. Near GDL
Programs: AA Platinum
Posts: 181
Chase UR transfer

I sent the request Friday, 25 Mar 2016 at 3:57pm (CST)
Miles were in my KF account the same day by 10:04pm.
So no more than 6 hours...could have been a lot less...I did not check until 10pm.
ttervooren is offline  
Old Apr 7, 2016, 7:52 pm
  #266  
 
Join Date: Jan 2010
Location: HSV
Programs: Hy Glob,Choice Dia, MR TIT,IHG SPR,HH Dia, Wyn Dia, UA Sil, WN Alis, Hert 5*, National EE
Posts: 1,188
Chase

Submitted chase 8am cst. 13 hrs nothing yet.
stallion114 is offline  
Old Apr 8, 2016, 8:12 am
  #267  
 
Join Date: Jan 2016
Location: SIN
Posts: 352
Originally Posted by ExSin
How long does it take for the 5K welcome bonus to credit on Ascend? This is my 3rd time using that card. , the CSAs have confirmed I am entitled but havent received the bonus 2+ months after first swipe. Last couple of times it was just a few days (my memory fails me?)

Anyone with know-how in above pls? 5K still not posted..
ExSin is offline  
Old Apr 9, 2016, 12:29 am
  #268  
Original Poster
 
Join Date: Apr 2007
Location: Anywhere
Posts: 6,565
Originally Posted by carrotjuice
Citibank Malaysia to KF: 2 days (transferred Sat, reflected Mon)

Citibank Singapore to BA: same
FWIW another Citibank Singapore to BA took a day longer (3 days).
carrotjuice is offline  
Old Apr 9, 2016, 3:55 pm
  #269  
A FlyerTalk Posting Legend
 
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,302
My UR transfer took 1 hour 35 minutes.
canadiancow is offline  
Old Apr 20, 2016, 10:41 am
  #270  
 
Join Date: Sep 2000
Location: LAX
Programs: UA 1K MM, AS MVPG, SPG PLAT 100
Posts: 1,497
Originally Posted by drlex
There is definitely a delay in the miles being posted to your Krisflyer account. I sent a transfer request on Jan 15, 2015 and they still have not posted (18 days later). I called SPG and they said they sent the request to Singapore Airlines 3 days after my request. I called Singapore Airlines and the rep told me that it would take 6 - 8 weeks for them to post. I told her that I have transferred miles in the past and they posted in 7 days. She looked at her records and said, "Those were done 'expedited" and these would not be." She wasn't able to explain why. I figure it is because I've only flown S.A. a few times and always on transferred miles. I am not much of a "customer" of theirs as much as a free consumer of their flights. She told me to call back in two weeks and check. That being said, if you plan on flying Singapore Airlines on transferred miles I would do it well in advance and not count on them for specific flights. The flights I wanted are already taken...so, I guess I will have to wait and see what I can do in the future with the miles that I transferred. I hope this helps.
This exact thing seems to have happened to me. SPG-> KF initiated 3 weeks ago. Confirmed with SPG rep that they sent points to KF a few days later on April 10. Now April 20 and still not posted to KF account. Clearly the delay on KF end -- I do about 10 transfers per year. Already lost the flight I was targeting to redeem on.
KosherKimchee is offline  


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