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Time taken to transfer points to KF 2012 - 2020

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Old Jun 12, 2014, 8:08 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: louie-m
Up to 3 November 2016 (Post #346) as reported in this thread
  • AMEX Australia
    overnite Post #17
    overnight (Friday to Saturday, June 2020) post 566
  • AMEX New Zealand
  • overnight
  • AMEX Singapore
    overnight Post #228
    1 Feb night (Sun), 2 Feb morning (Mon) Post #161
    overnight (weekday) Post #155
    less than 24 hours Post #110
    12 Jul (Sat), 14 Jul (Mon) Post #94
    1 day Post #17
AMEX USA
Fri 9/28/18 2PM - Sunday evening (2 days 6hrs over weekend)
4 PM EST Sunday afternoon->2:45 AM EST Monday morning. Post#441
Thu PM, Fri AM Post #296
<24 hours, Post #295
Thu PM, Sun AM Post #294
Sun AM, Mon Post #251
Amex - 11am (Friday) -> 11pm+1 (~36 hours) Oct 2016
Fri 10:30pm -> Sun 3AM EDT online transaction (28 hours) initial transfer. Subsequent transfer took overnight.
Overnight - online Wed. at 5:05pm EDT, in account 10:00am Thurs.
Fri late night, Sunday early morning (~38 hours) Post #225
~12 hours Post #201 (Tuesday)
Overnight, at ~ 2:45AM EDT for first transfer #195, #198
Overnight Post #125
1-2 days Post #102
2 Sep (Tue), 4 Sep (Thu) Post #101
Late Fri, Sun afternoon Post #83
Less than 24 hours Post #82
Overnight Post #81
5 days Post #56
Sun night, Tue Post #52
19 Jun (Thu), 26 Jun (Thu) Post #49
20 Jun (Fri), 26 Jun (Thu) Post #48
3 days Post #47
5 days Post #30
12/20/16 <2days online
  • AMEX UK
1 day (10 hours to be exact and posted 01:00) #364
Requested ~17:00 29 Mar 2017 and transfer completed overnight #388
1 day (seems to post around 9am Singapore time following day) #522
overnight (Friday to Saturday and Wednesday to Thursday, June 2020) posts 566 and 568
  • ANZ Travel Visa Signature
    4 Jul, 20 Jul Post #311
    Mon 8th; Tue 16th #257
    Online 8 business days (posted on Wed) #256
    4 business days Post #115
    online 2 days Post #109
    online 3 days Post #35
    Online 20 days Post #312
    Online 19 days Post #311
    (ANZ seems to bulk sent requests to KF every 3 weeks on a Wednesday)
  • BCA co-brand Indonesia
    up to 10 days Post #88
Chase UR
  • 2018/Sept/28 Fri 11AM - 2018/Oct/3 Wed 8PM (5.5 days, 3.5 business days)
  • Tuesday 2018 MAY 29 Eastern 01AM. Showed up prior to Tuesday 11PM Eastern (less than 24 hours).
  • 11am (Friday) -> 11pm (~12 hours)
  • <48 hrs from Fri evening #287.
  • 1.5 hours Post #269
  • Same day 6 hours Post #265
  • 8 Jan, 15 Jan (7 days) Post #233
  • 2 hours (with chasing) Post #231
  • 24 hours Post #145
  • 4 hours Post #144
  • 30 hours (weekend) Post #143
  • 22 hours Post #131
  • 35 hours Post #130 (first time transfer)
  • Overnight Post #124
  • 5 hours Post #122
  • Less than 24 hours Post #110
  • 1-2 days Post #102
  • 9 hours Post #100
  • 48 hours Post #99
  • 19 hours Post #86
  • 6 hours (Saturday) Post #85
  • 7 hours Post #81
  • 3 hours Post #68
  • 2 days Post #47
  • 18 hours Post #29
  • 8 hours Post # 334 (Oct-10-2016)
  • 24 hours Post # 335 (Oct-11-2016)
  • 22 hours Post # 434 (Jan-12-2018)
Citibank HK
  • overnite Post #16
  • Citibank Malaysia
    Sat, Mon Post #263
  • Citibank Singapore
    2 working days Post #319
    27 Jul PM, 29 Jul PM Post #318
    Same day (4 hours) #260
    Next day Post #259
    Next day Post #258
    1 Feb night (Sun), 2 Feb morning (Mon) Post #161
    2 days Post #104
    2 Aug (Sat), 3 Aug (Sun) Post #95
    30 Jul (Wed), 5 Aug (Tue) Post #92
    40 hours Post #64
    Call centre, 1 day Post #44
    2 days Post #22
    1 day Post #21
Citibank Thank You points
  • Wednesday 2018 Nov 7, Eastern 11AM. Showed up prior to Thursday morning at 7am (less than 24 hours)
  • Friday 2018 Sep 28, Pacific 10AM. Showed up on prior to Saturday 2018 Sep 29 afternoon (around 24 hours)
  • Tuesday 2018 MAY 29 Eastern 01AM. Showed up prior to Wednesday morning Eastern (between 24 and 30 hours).
  • Tuesday 2018 JAN 04 Eastern 12PM. Showed up prior to Wednesday morning Eastern 9AM.
  • Sun 1/1/16 PM, completed Tues 1/3 AM, Post #366
  • Fri PM, Sat AM Post #282
  • 1-2 days Post #226
  • 30 hours Post #129
  • 1-2 days Post #102
  • 12 hours Post #91
  • Approx. 24 hours - 8 DEC 2015
  • 12/20/16 < 1 day online
  • Citibank Indonesia
    4 days Post #88
  • DBS Singapore
    Requests from Mon to Fri batched and sent to KF on Fri Post #57 (may no longer be the case)
    3 Sep (Sat), 6 Sep (Tue) Post #327
    Fri PM, Tue PM Post #300
    1 Jun, 2 Jun Post #299
    Same day Post #258
    Sun online, Tue T+2 Post #227
    overnight (weekday) Post #151
    26 Oct (Sun), 30 Oct (Thu) Post #126
    22 Oct (Wed), 25 Oct (Sat) Post #117
    1 day Post #104
    half a day Post#61
    24 Jun (Tue), 3 Jul (Wed) Post #57
    27 Jun (Fri), 1 Jul (Tue) Post #57
    4 days 3 days Post #16
HSBC Singapore
HSBC to KF transfers always credited on MondaysPost #116, Post #111, Post #164
16 Feb online, 23 Feb Post #261
2 Feb online, 16 Feb (Lunar New Year period) Post #261
Sun online, Tue (T+2) Post #227
Sun phone, Tue (T+9) Post #227
3 Feb (Tue) at 3.00pm, 9 Feb (Mon) at 9.00pm, phone redemption Post #164
26 Jun (Wed), 2 Jul (Wed) Post #57
about a week in batches Post#28,
phone about a week Post #36
  • HSBC Indonesia
2 weeks Post #314
  • HSBC UK
2-3 days Post #88
overnight (Tuesday to Wednesday, June 2020) post 568
  • HSBC USA
48 hours Post #209 [not on a Monday; Monday batch mentioned above may no longer be the case?]
  • Hyatt
    23 Apr (Sat), 28 Apr (Thu) Post #283
    1 Jul (Tue), 8 Jul (Tue) Post #73
  • Hyatt
    23 Apr (Sat), 26 Apr (Tue) Post #283
  • Maybank Malaysia
    sometimes more Post #33
    2 days Post #23
  • Le Club Accor
    2-3 days Post #20
  • Shangri-la Golden Circle
    about 3 weeks Post #228
  • Standard Chartered Singapore
    26 Apr (Tue), 4 May (Wed) Post #290
  • Starwood
    2017
    Requested: Sunday 6/18/17 @ 16:00 EST; Miles deposited in Krisflyer account: Friday 6/30/17 (sometime before 08:00 EST) after multiple calls to Krisflyer and SPG #409
    Requested 16 MAR (THU) @ 2032 Pacific and 17 MAR (FRI) @ 2048 Pacific. Posted sometime between 19 MAR (MON) 1300 and 2200 SST. Post# 384.
    2016
    Req: 19 Oct (Wed.), Received: 24 Oct. (Mon.) US Time. Post #343
    1 Jun, 5 Jun PM Post #298
    3 Apr, 26 Apr Post #278
    2015
    Sun, Tue (T+1) Post #228
    Sun, Mon (T+1) Post #227
    31 Aug (Mon USA time), 6 Sep (Sun USA time)
    30 Jan (Fri), 4 Feb (Wed) Post #159
    7 Jan (Wed), 12 Jan (Mon) Post #157
    17 Jan (Wed), 2 Feb (Mon) Post #157
    2014
    24 Nov (Mon), 12 Dec Post (Fri) #145
    28 Nov (Fri), 4 Dec (Thu) Post #127
    11 Jun (Wed), 17 Jun (Tue) Post #47
    6 days Post #21
    1 week Post #80
    14 days Post #78
    11 days Post #74
    11 Jun (Wed), 17 Jun (Tue) Post #47
  • Tap for More Points
    Instant Post #252
  • Priority Club
    11 Jan (Mon) by phone; 18 Jan (Mon) #255
    8 Jan (Fri) PM; posted 15 Jan (Fri) PM - 1 week Post #250
    3 weeks Post #15
  • UOB Singapore
    21 Aug (Sun), 23 Aug (Tue) Post #325
    Sat online, Tue Post #262
    Sun online, Tue (T+2) Post #227
    3 working days Post #139
    3 working days Post #136
    2-3 days Post #134
    overnight Post #119
    24-48 hours Post #105
    9 Aug (Sat), 12 Aug (Tue) Post #96
    26 Jun (Thu), 2 Jul (Wed) Post #59
    Online 19 hours - Transfer by 8pm, In 3pm next day, Post #41
    overnite, Post #31
    1-2 days Post #27
    7 days Post #25
    2 days Post #19
    4 days Post #16
  • Virgin Australia
    12/20/16 Instant
  • Westpac Altitude (Australia)
    6 Hours #529
  • St George Amplify (Australia)
    12 Hours


If possible, in addition to the number of days it took, please post DAY on which you initiated transfer, and the DAY it posted, as well as whether it was online or on phone redemption to get a better fix



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Time taken to transfer points to KF 2012 - 2020

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Old Sep 12, 2018, 9:42 pm
  #481  
 
Join Date: Jan 2010
Location: CGK/LAX
Programs: KF,JMB, OZ, SPG,AA,UA,AS
Posts: 1,163
Originally Posted by diverg

I’m still waiting, but at least my trip isn’t till December. I take it you are too?
Still waiting, I have a backup reservation on TK (via AC), so if the miles fail to post in my KF account by Friday, I will be taking the TK flights instead. I'll use the KF miles (whenever they post) for another flight since they are who I predominately redeem and fly with anyway.
gpeso8 is offline  
Old Sep 13, 2018, 9:43 am
  #482  
 
Join Date: Dec 2011
Location: San Francisco
Programs: Amex MR, SPG Gold, HHonors Gold, AS MVP
Posts: 518
Originally Posted by gpeso8
Still waiting, I have a backup reservation on TK (via AC), so if the miles fail to post in my KF account by Friday, I will be taking the TK flights instead. I'll use the KF miles (whenever they post) for another flight since they are who I predominately redeem and fly with anyway.
Man, that's a bummer. I also am still waiting for the miles from my Sep 4 transfer. For the record, I transferred from Amex around noon on Sep 5 and those were in my account by 7 am on the 7th, so this seems to be an issue specific to Chase.
taliesin is offline  
Old Sep 13, 2018, 6:43 pm
  #483  
 
Join Date: May 2018
Location: Houston
Posts: 441
My points have finally shown up!! Initiated September 5 In my Account September 13.
diverg is offline  
Old Sep 13, 2018, 8:07 pm
  #484  
 
Join Date: Jan 2010
Location: CGK/LAX
Programs: KF,JMB, OZ, SPG,AA,UA,AS
Posts: 1,163
My transfer from September 4th has posted as well, and my F redemption for this weekend is ticketed. I was worried that I was actually going to have to fly TK instead.
gpeso8 is offline  
Old Sep 13, 2018, 8:09 pm
  #485  
 
Join Date: May 2018
Location: Houston
Posts: 441
Originally Posted by gpeso8
My transfer from September 4th has posted as well, and my F redemption for this weekend is ticketed. I was worried that I was actually going to have to fly TK instead.
did you have to call to get it ticketed or were you able to complete it online?
diverg is offline  
Old Sep 13, 2018, 8:14 pm
  #486  
 
Join Date: Jan 2010
Location: CGK/LAX
Programs: KF,JMB, OZ, SPG,AA,UA,AS
Posts: 1,163
Originally Posted by diverg

did you have to call to get it ticketed or were you able to complete it online?
I called in to book, the ticket was held. The whole process took about five minutes.
gpeso8 is offline  
Old Sep 15, 2018, 10:35 pm
  #487  
 
Join Date: Mar 2015
Programs: HH Diamond, GHA Titanium
Posts: 1,961
Originally Posted by gpeso8
Holds are great but when you transfer on 9/4 and the flight you need departs on 9/16, you start to get pretty nervous.
Originally Posted by gpeso8
I called in to book, the ticket was held. The whole process took about five minutes.
I guess you called in to get them to hold the award,
Then transferred the points,
Then called in again to ticket the held award, right?

--> Did you eventually need to pay the usd25 service fee for using call centre instead of the website?
shuigao is online now  
Old Sep 16, 2018, 12:41 am
  #488  
 
Join Date: Jan 2010
Location: CGK/LAX
Programs: KF,JMB, OZ, SPG,AA,UA,AS
Posts: 1,163
Originally Posted by shuigao
I guess you called in to get them to hold the award,
Then transferred the points,
Then called in again to ticket the held award, right?

--> Did you eventually need to pay the usd25 service fee for using call centre instead of the website?
Not exactly. I waitlisted an award when I had a high balance. Then ticketed a few other awards (for different travel), then the waitlist cleared, so initiated a Chase transfer to top up the account. Once it was clear that the waitlist would expire without the points being in my account I called and explained the situation and they extended the ticketing deadline.

Once the Ultimate Rewards finally posted to my KF account, I called and had them ticket the award. No service fee was charged, just the taxes.
shuigao likes this.
gpeso8 is offline  
Old Sep 16, 2018, 12:42 am
  #489  
 
Join Date: May 2018
Location: Houston
Posts: 441
Originally Posted by shuigao
I guess you called in to get them to hold the award,
Then transferred the points,
Then called in again to ticket the held award, right?

--> Did you eventually need to pay the usd25 service fee for using call centre instead of the website?
I did the above, and no I wasn't charged for using the call center. I did pay 80SGD = $60 USD in taxes and airport fees.
shuigao likes this.
diverg is offline  
Old Sep 16, 2018, 1:25 pm
  #490  
 
Join Date: May 2018
Location: Houston
Posts: 441
Originally Posted by diverg
I did the above, and no I wasn't charged for using the call center. I did pay 80SGD = $60 USD in taxes and airport fees.
Hmmm, I was looking at my eticket and their is a charge under the airport taxes listed as TS. Look it up and TS stands for Passenger Service charge. That would be an airport fee not a Singapore Airlines fee for using their customer support?
diverg is offline  
Old Sep 17, 2018, 1:51 am
  #491  
 
Join Date: Mar 2015
Programs: HH Diamond, GHA Titanium
Posts: 1,961
Originally Posted by diverg
Hmmm, I was looking at my eticket and their is a charge under the airport taxes listed as TS. Look it up and TS stands for Passenger Service charge. That would be an airport fee not a Singapore Airlines fee for using their customer support?
I get hit with Passenger Service (and Security) Charge when departing SIN even on fully online redemptions, so you're right that it's an airport fee (and not an SQ fee).

So in your case you were lucky and didn't get hit with the usd25 fee ... however in other threads some other posters have done the exact same thing and gotten hit with the fee, so I guess it could go either way
shuigao is online now  
Old Sep 18, 2018, 4:21 am
  #492  
 
Join Date: Mar 2015
Programs: HH Diamond, GHA Titanium
Posts: 1,961
Data point

Put in the Transfer from Citi ThankYou on Sunday 12.30pm,
Miles credited to KF around Tuesday 4pm.

(SG time)
shuigao is online now  
Old Oct 1, 2018, 10:57 pm
  #493  
 
Join Date: Jan 2003
Location: SJC, SFO
Programs: Motel 6 Super Diamond
Posts: 351
Seems like Chase UR is still taking a long time.

I requested points from Citi, Amex and Chase at around the same time.

9/28 Fri mid-day

Citi: was in by the next day afternoon (around 24 hours and received on Saturday)
Amex: received by Sunday 8PM (2days 6 hours including weekend)
Chase: still waiting as of Wednesday 10/3 @ 930AM (5 calendar days/3 business days and counting)
Last edited by Matthew330Ci; Oct 3, 2018 at 10:30 am
Matthew330Ci is offline  
Old Oct 3, 2018, 9:29 am
  #494  
formerly known as daveland
 
Join Date: Oct 2003
Location: NY, NY, USA
Programs: Hyatt Globalist, Marriott LTP, Delta Platinum, Hilton Honors Diamond, Wyndham Diamond
Posts: 2,969
Originally Posted by Matthew330Ci
Seems like Chase UR is still taking a long time.

Chase: still waiting as of Monday 10/1 @ 10PM (3 days and counting but 2 of the days are the weekend)
Did you get your Chase yet? When I transferred Chase to SQ last year it was < 12 hours.

I'm now at 38 hours on a transfer initiated Monday. Hoping you have gotten yours and there isn't any issue.
MilesTalk is offline  
Old Oct 3, 2018, 10:29 am
  #495  
 
Join Date: Jan 2003
Location: SJC, SFO
Programs: Motel 6 Super Diamond
Posts: 351
Originally Posted by MilesTalk
Did you get your Chase yet? When I transferred Chase to SQ last year it was < 12 hours.

I'm now at 38 hours on a transfer initiated Monday. Hoping you have gotten yours and there isn't any issue.
Just checked, still waiting. Seems like folks upthread who transferred in early September waited about 8 calendar days.
Matthew330Ci is offline  



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