Time taken to transfer points to KF

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Old Oct 10, 19, 3:59 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: antebellum
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Up to 3 November 2016 (Post #346) as reported in this thread
  • AMEX Australia
    overnite Post #17
  • AMEX New Zealand
  • overnight
  • AMEX Singapore
    overnight Post #228
    1 Feb night (Sun), 2 Feb morning (Mon) Post #161
    overnight (weekday) Post #155
    less than 24 hours Post #110
    12 Jul (Sat), 14 Jul (Mon) Post #94
    1 day Post #17
AMEX USA
Fri 9/28/18 2PM - Sunday evening (2 days 6hrs over weekend)
4 PM EST Sunday afternoon->2:45 AM EST Monday morning. Post#441
Thu PM, Fri AM Post #296
<24 hours, Post #295
Thu PM, Sun AM Post #294
Sun AM, Mon Post #251
Amex - 11am (Friday) -> 11pm+1 (~36 hours) Oct 2016
Fri 10:30pm -> Sun 3AM EDT online transaction (28 hours) initial transfer. Subsequent transfer took overnight.
Overnight - online Wed. at 5:05pm EDT, in account 10:00am Thurs.
Fri late night, Sunday early morning (~38 hours) Post #225
~12 hours Post #201 (Tuesday)
Overnight, at ~ 2:45AM EDT for first transfer #195, #198
Overnight Post #125
1-2 days Post #102
2 Sep (Tue), 4 Sep (Thu) Post #101
Late Fri, Sun afternoon Post #83
Less than 24 hours Post #82
Overnight Post #81
5 days Post #56
Sun night, Tue Post #52
19 Jun (Thu), 26 Jun (Thu) Post #49
20 Jun (Fri), 26 Jun (Thu) Post #48
3 days Post #47
5 days Post #30
12/20/16 <2days online
  • AMEX UK
    1 day (10 hours to be exact and posted 01:00) #364
    Requested ~17:00 29 Mar 2017 and transfer completed overnight #388
    1 day (seems to post around 9am Singapore time following day) #522
  • ANZ Travel Visa Signature
    4 Jul, 20 Jul Post #311
    Mon 8th; Tue 16th #257
    Online 8 business days (posted on Wed) #256
    4 business days Post #115
    online 2 days Post #109
    online 3 days Post #35
    Online 20 days Post #312
    Online 19 days Post #311
    (ANZ seems to bulk sent requests to KF every 3 weeks on a Wednesday)
  • BCA co-brand Indonesia
    up to 10 days Post #88
Chase UR
  • 2018/Sept/28 Fri 11AM - 2018/Oct/3 Wed 8PM (5.5 days, 3.5 business days)
  • Tuesday 2018 MAY 29 Eastern 01AM. Showed up prior to Tuesday 11PM Eastern (less than 24 hours).
  • 11am (Friday) -> 11pm (~12 hours)
  • <48 hrs from Fri evening #287.
  • 1.5 hours Post #269
  • Same day 6 hours Post #265
  • 8 Jan, 15 Jan (7 days) Post #233
  • 2 hours (with chasing) Post #231
  • 24 hours Post #145
  • 4 hours Post #144
  • 30 hours (weekend) Post #143
  • 22 hours Post #131
  • 35 hours Post #130 (first time transfer)
  • Overnight Post #124
  • 5 hours Post #122
  • Less than 24 hours Post #110
  • 1-2 days Post #102
  • 9 hours Post #100
  • 48 hours Post #99
  • 19 hours Post #86
  • 6 hours (Saturday) Post #85
  • 7 hours Post #81
  • 3 hours Post #68
  • 2 days Post #47
  • 18 hours Post #29
  • 8 hours Post # 334 (Oct-10-2016)
  • 24 hours Post # 335 (Oct-11-2016)
  • 22 hours Post # 434 (Jan-12-2018)
Citibank HK
  • overnite Post #16
  • Citibank Malaysia
    Sat, Mon Post #263
  • Citibank Singapore
    2 working days Post #319
    27 Jul PM, 29 Jul PM Post #318
    Same day (4 hours) #260
    Next day Post #259
    Next day Post #258
    1 Feb night (Sun), 2 Feb morning (Mon) Post #161
    2 days Post #104
    2 Aug (Sat), 3 Aug (Sun) Post #95
    30 Jul (Wed), 5 Aug (Tue) Post #92
    40 hours Post #64
    Call centre, 1 day Post #44
    2 days Post #22
    1 day Post #21
Citibank Thank You points
  • Wednesday 2018 Nov 7, Eastern 11AM. Showed up prior to Thursday morning at 7am (less than 24 hours)
  • Friday 2018 Sep 28, Pacific 10AM. Showed up on prior to Saturday 2018 Sep 29 afternoon (around 24 hours)
  • Tuesday 2018 MAY 29 Eastern 01AM. Showed up prior to Wednesday morning Eastern (between 24 and 30 hours).
  • Tuesday 2018 JAN 04 Eastern 12PM. Showed up prior to Wednesday morning Eastern 9AM.
  • Sun 1/1/16 PM, completed Tues 1/3 AM, Post #366
  • Fri PM, Sat AM Post #282
  • 1-2 days Post #226
  • 30 hours Post #129
  • 1-2 days Post #102
  • 12 hours Post #91
  • Approx. 24 hours - 8 DEC 2015
  • 12/20/16 < 1 day online
  • Citibank Indonesia
    4 days Post #88
  • DBS Singapore
    Requests from Mon to Fri batched and sent to KF on Fri Post #57 (may no longer be the case)
    3 Sep (Sat), 6 Sep (Tue) Post #327
    Fri PM, Tue PM Post #300
    1 Jun, 2 Jun Post #299
    Same day Post #258
    Sun online, Tue T+2 Post #227
    overnight (weekday) Post #151
    26 Oct (Sun), 30 Oct (Thu) Post #126
    22 Oct (Wed), 25 Oct (Sat) Post #117
    1 day Post #104
    half a day Post#61
    24 Jun (Tue), 3 Jul (Wed) Post #57
    27 Jun (Fri), 1 Jul (Tue) Post #57
    4 days 3 days Post #16
  • HSBC Singapore
    HSBC to KF transfers always credited on MondaysPost #116, Post #111, Post #164
    16 Feb online, 23 Feb Post #261
    2 Feb online, 16 Feb (Lunar New Year period) Post #261
    Sun online, Tue (T+2) Post #227
    Sun phone, Tue (T+9) Post #227
    3 Feb (Tue) at 3.00pm, 9 Feb (Mon) at 9.00pm, phone redemption Post #164
    26 Jun (Wed), 2 Jul (Wed) Post #57
    about a week in batches Post#28,
    phone about a week Post #36
  • HSBC Indonesia
    2 weeks Post #314
  • HSBC UK
    2-3 days Post #88
  • HSBC USA
    48 hours Post #209 [not on a Monday; Monday batch mentioned above may no longer be the case?]
  • Hyatt
    23 Apr (Sat), 28 Apr (Thu) Post #283
    1 Jul (Tue), 8 Jul (Tue) Post #73
  • Hyatt
    23 Apr (Sat), 26 Apr (Tue) Post #283
  • Maybank Malaysia
    sometimes more Post #33
    2 days Post #23
  • Le Club Accor
    2-3 days Post #20
  • Shangri-la Golden Circle
    about 3 weeks Post #228
  • Standard Chartered Singapore
    26 Apr (Tue), 4 May (Wed) Post #290
  • Starwood
    2017
    Requested: Sunday 6/18/17 @ 16:00 EST; Miles deposited in Krisflyer account: Friday 6/30/17 (sometime before 08:00 EST) after multiple calls to Krisflyer and SPG #409
    Requested 16 MAR (THU) @ 2032 Pacific and 17 MAR (FRI) @ 2048 Pacific. Posted sometime between 19 MAR (MON) 1300 and 2200 SST. Post# 384.
    2016
    Req: 19 Oct (Wed.), Received: 24 Oct. (Mon.) US Time. Post #343
    1 Jun, 5 Jun PM Post #298
    3 Apr, 26 Apr Post #278
    2015
    Sun, Tue (T+1) Post #228
    Sun, Mon (T+1) Post #227
    31 Aug (Mon USA time), 6 Sep (Sun USA time)
    30 Jan (Fri), 4 Feb (Wed) Post #159
    7 Jan (Wed), 12 Jan (Mon) Post #157
    17 Jan (Wed), 2 Feb (Mon) Post #157
    2014
    24 Nov (Mon), 12 Dec Post (Fri) #145
    28 Nov (Fri), 4 Dec (Thu) Post #127
    11 Jun (Wed), 17 Jun (Tue) Post #47
    6 days Post #21
    1 week Post #80
    14 days Post #78
    11 days Post #74
    11 Jun (Wed), 17 Jun (Tue) Post #47
  • Tap for More Points
    Instant Post #252
  • Priority Club
    11 Jan (Mon) by phone; 18 Jan (Mon) #255
    8 Jan (Fri) PM; posted 15 Jan (Fri) PM - 1 week Post #250
    3 weeks Post #15
  • UOB Singapore
    21 Aug (Sun), 23 Aug (Tue) Post #325
    Sat online, Tue Post #262
    Sun online, Tue (T+2) Post #227
    3 working days Post #139
    3 working days Post #136
    2-3 days Post #134
    overnight Post #119
    24-48 hours Post #105
    9 Aug (Sat), 12 Aug (Tue) Post #96
    26 Jun (Thu), 2 Jul (Wed) Post #59
    Online 19 hours - Transfer by 8pm, In 3pm next day, Post #41
    overnite, Post #31
    1-2 days Post #27
    7 days Post #25
    2 days Post #19
    4 days Post #16
  • Virgin Australia
    12/20/16 Instant
  • Westpac Altitude (Australia)
    6 Hours #529
  • St George Amplify (Australia)
    12 Hours


If possible, in addition to the number of days it took, please post DAY on which you initiated transfer, and the DAY it posted, as well as whether it was online or on phone redemption to get a better fix
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Old Jul 5, 17, 9:02 am
  #406  
 
Join Date: Aug 2014
Location: New York
Programs: United MileagePlus Platinum, SPG Lifetime Gold
Posts: 23
DP: 24 hours from Chase Ultimate Rewards
DP: 24 hours from AMEX Membership Rewards
DP: 24 hours from Citi ThankYou Rewards
All processed over July 4
RakibulIslam is offline  
Old Jul 5, 17, 9:12 am
  #407  
 
Join Date: Jan 2014
Location: HNL <-> LAS
Posts: 362
9 hours from Chase UR

Called KF immediately after transfer and asked to expedite miles due and request was processed. Agent was also able to put a Suites reservation for me on hold while I waited for the miles to show up.
reverted is offline  
Old Jul 6, 17, 7:12 am
  #408  
 
Join Date: Aug 2000
Location: SRQ
Posts: 288
20 hours from Amex MR
UKOK is offline  
Old Jul 7, 17, 10:32 am
  #409  
 
Join Date: Nov 2011
Posts: 124
Starwood:

Requested: Sunday 6/18/17 @ 16:00 EST
Wed 6/28/17: called starwood to ask status of transfer; agent told me the transfer went through on Sunday 6/25/17...however nothing showed up on my krisflyer account;
called krisflyer right away who informed me that it can take up to 6-8 weeks (!!) after the transfer is completed from starwood. I asked if this could be expedited since I had an award ticket with a *A portion on hold. He said he could help me but needed the transaction ID.
Called starwood back (since they don't give transaction ID in email confirmation), got the transaction ID, and called back krisflyer. He put in the request same day, Wed 6/28/17
Thu 6/29/17: still no sign of starpoints in krisflyer account...called back Krisflyer who apologized and re-sent the expedited request
Miles deposited in Krisflyer account: Friday 6/30/17 (sometime before 08:00 EST)

Overall, this was a pretty frustrating/stressful process BUT the Singapore Airlines agents provided what is probably the best customer service I've experienced with ANY company. They were phenomenal. They offered to call me back and did so at the specified time. One agent called me back after we hung up to inform me that while she could hold the SQ portion of my award indefinitely until the transfer is completed, she could not do the same for the *A portion of the ticket because it was a partner airline. I already knew this, but it was very thoughtful of her to do this.
mkt80 is offline  
Old Jul 7, 17, 1:14 pm
  #410  
 
Join Date: Jun 2015
Posts: 260
Chase UR online transfer July 3 @ 8:20pm; posted July 4 @ 9:40pm.
venomtrilogy is offline  
Old Jul 13, 17, 4:07 am
  #411  
 
Join Date: Mar 2010
Posts: 463
19 hours transfer time Thank You to Krisflyer. Citi Thank you points transfer initiated Tuesday morning July 11 at 7 AM Eastern. Received email alerting me miles were in acccount at 2 AM Eastern on Wednesday July 12.
travelpye is offline  
Old Jul 25, 17, 8:52 pm
  #412  
 
Join Date: Apr 2013
Posts: 35
HSBC July 2017 - 1 week. Submitted on 10 July, credited on 17 or 18 July
chewiegranolabar is offline  
Old Jul 26, 17, 1:58 am
  #413  
 
Join Date: Aug 2003
Location: Singapore
Programs: SIA PPS, OZ Asiana Club, CX MPC, IHG Royal Amb, SPG Gold, Hilton Silver
Posts: 1,935
Redeemed my M1 Sunperks rewards points (SG) this morning online and by this afternoon, it was already credited into my KF account.
hclee01 is offline  
Old Sep 14, 17, 10:21 am
  #414  
 
Join Date: Jul 2002
Location: Cambridge, MA or an aluminum tube at 30,000+ft.
Programs: AA-1MM, AS, US, BA, UA, AGR-Select
Posts: 1,110
Any evidence that its quicker to transfer Amex MR (US) to KrisFlyer by phone with Amex MR agent vs on the the Amex website? Which is quicker? Thanks!
bennytma is offline  
Old Oct 7, 17, 12:34 am
  #415  
 
Join Date: Oct 2003
Location: Living in SIN™
Programs: TK E+, BA Gold, Marriott/HH Gold, IC Amb, Hertz PC
Posts: 6,650
Transferred DBS points on 20 Sep (Wed). In my KrisFlyer account overnight.
Savage25 is offline  
Old Nov 6, 17, 7:50 pm
  #416  
 
Join Date: Aug 2014
Posts: 453
Just initiated transfer from Citi ThankYou Points around 11/6/2017 5:30pm.
After about 28 hours, I called Singapore airline to ask them to expedite. They offered to reserve the business class reservation.
Immediately after calling, I got the transfer about 29 hours post transfer.

Last edited by dkjb3t4; Nov 8, 17 at 12:00 am
dkjb3t4 is offline  
Old Nov 7, 17, 2:19 pm
  #417  
 
Join Date: Aug 2012
Location: ATL
Posts: 185
From Amex (US):
Initiated Oct 28, 10:30pm
In account by Oct 30, 8am

So somewhere in 24-34 hours range.
PacificTwo is offline  
Old Nov 8, 17, 3:19 pm
  #418  
 
Join Date: Feb 2010
Posts: 1,141
1st transfer - Points posted in 7 hrs from UR.
2nd transfer, same day - Going on 48 hrs and still waiting from points from Amex MR...
bmrisko is offline  
Old Nov 13, 17, 12:34 am
  #419  
 
Join Date: Nov 2017
Location: Singapore
Programs: Singapore Airlines
Posts: 59
Was just a 1000 points short for a redemption booking from SFO-SIN, decided to use MilesLife and go have a nice meal downtown... spent $300 - next day 1152 KrisFlyer miles were in my account. And that's on top of the usual credit card miles that I earned.
MainlyMiles is online now  
Old Nov 15, 17, 7:16 pm
  #420  
 
Join Date: Jul 2014
Location: Singapore
Programs: SQ KF Gold, HHonors Gold, SPG Plat
Posts: 300
Originally Posted by MainlyMiles View Post
Was just a 1000 points short for a redemption booking from SFO-SIN, decided to use MilesLife and go have a nice meal downtown... spent $300 - next day 1152 KrisFlyer miles were in my account. And that's on top of the usual credit card miles that I earned.
Where did you eat? What's your general opinion of MilesLife? Been meaning to sign up but haven't gotten around to it.
elleana is offline  

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