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Time taken to transfer points to KF 2012 - 2020

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Old Jun 12, 2014, 8:08 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: louie-m
Up to 3 November 2016 (Post #346) as reported in this thread
  • AMEX Australia
    overnite Post #17
    overnight (Friday to Saturday, June 2020) post 566
  • AMEX New Zealand
  • overnight
  • AMEX Singapore
    overnight Post #228
    1 Feb night (Sun), 2 Feb morning (Mon) Post #161
    overnight (weekday) Post #155
    less than 24 hours Post #110
    12 Jul (Sat), 14 Jul (Mon) Post #94
    1 day Post #17
AMEX USA
Fri 9/28/18 2PM - Sunday evening (2 days 6hrs over weekend)
4 PM EST Sunday afternoon->2:45 AM EST Monday morning. Post#441
Thu PM, Fri AM Post #296
<24 hours, Post #295
Thu PM, Sun AM Post #294
Sun AM, Mon Post #251
Amex - 11am (Friday) -> 11pm+1 (~36 hours) Oct 2016
Fri 10:30pm -> Sun 3AM EDT online transaction (28 hours) initial transfer. Subsequent transfer took overnight.
Overnight - online Wed. at 5:05pm EDT, in account 10:00am Thurs.
Fri late night, Sunday early morning (~38 hours) Post #225
~12 hours Post #201 (Tuesday)
Overnight, at ~ 2:45AM EDT for first transfer #195, #198
Overnight Post #125
1-2 days Post #102
2 Sep (Tue), 4 Sep (Thu) Post #101
Late Fri, Sun afternoon Post #83
Less than 24 hours Post #82
Overnight Post #81
5 days Post #56
Sun night, Tue Post #52
19 Jun (Thu), 26 Jun (Thu) Post #49
20 Jun (Fri), 26 Jun (Thu) Post #48
3 days Post #47
5 days Post #30
12/20/16 <2days online
  • AMEX UK
1 day (10 hours to be exact and posted 01:00) #364
Requested ~17:00 29 Mar 2017 and transfer completed overnight #388
1 day (seems to post around 9am Singapore time following day) #522
overnight (Friday to Saturday and Wednesday to Thursday, June 2020) posts 566 and 568
  • ANZ Travel Visa Signature
    4 Jul, 20 Jul Post #311
    Mon 8th; Tue 16th #257
    Online 8 business days (posted on Wed) #256
    4 business days Post #115
    online 2 days Post #109
    online 3 days Post #35
    Online 20 days Post #312
    Online 19 days Post #311
    (ANZ seems to bulk sent requests to KF every 3 weeks on a Wednesday)
  • BCA co-brand Indonesia
    up to 10 days Post #88
Chase UR
  • 2018/Sept/28 Fri 11AM - 2018/Oct/3 Wed 8PM (5.5 days, 3.5 business days)
  • Tuesday 2018 MAY 29 Eastern 01AM. Showed up prior to Tuesday 11PM Eastern (less than 24 hours).
  • 11am (Friday) -> 11pm (~12 hours)
  • <48 hrs from Fri evening #287.
  • 1.5 hours Post #269
  • Same day 6 hours Post #265
  • 8 Jan, 15 Jan (7 days) Post #233
  • 2 hours (with chasing) Post #231
  • 24 hours Post #145
  • 4 hours Post #144
  • 30 hours (weekend) Post #143
  • 22 hours Post #131
  • 35 hours Post #130 (first time transfer)
  • Overnight Post #124
  • 5 hours Post #122
  • Less than 24 hours Post #110
  • 1-2 days Post #102
  • 9 hours Post #100
  • 48 hours Post #99
  • 19 hours Post #86
  • 6 hours (Saturday) Post #85
  • 7 hours Post #81
  • 3 hours Post #68
  • 2 days Post #47
  • 18 hours Post #29
  • 8 hours Post # 334 (Oct-10-2016)
  • 24 hours Post # 335 (Oct-11-2016)
  • 22 hours Post # 434 (Jan-12-2018)
Citibank HK
  • overnite Post #16
  • Citibank Malaysia
    Sat, Mon Post #263
  • Citibank Singapore
    2 working days Post #319
    27 Jul PM, 29 Jul PM Post #318
    Same day (4 hours) #260
    Next day Post #259
    Next day Post #258
    1 Feb night (Sun), 2 Feb morning (Mon) Post #161
    2 days Post #104
    2 Aug (Sat), 3 Aug (Sun) Post #95
    30 Jul (Wed), 5 Aug (Tue) Post #92
    40 hours Post #64
    Call centre, 1 day Post #44
    2 days Post #22
    1 day Post #21
Citibank Thank You points
  • Wednesday 2018 Nov 7, Eastern 11AM. Showed up prior to Thursday morning at 7am (less than 24 hours)
  • Friday 2018 Sep 28, Pacific 10AM. Showed up on prior to Saturday 2018 Sep 29 afternoon (around 24 hours)
  • Tuesday 2018 MAY 29 Eastern 01AM. Showed up prior to Wednesday morning Eastern (between 24 and 30 hours).
  • Tuesday 2018 JAN 04 Eastern 12PM. Showed up prior to Wednesday morning Eastern 9AM.
  • Sun 1/1/16 PM, completed Tues 1/3 AM, Post #366
  • Fri PM, Sat AM Post #282
  • 1-2 days Post #226
  • 30 hours Post #129
  • 1-2 days Post #102
  • 12 hours Post #91
  • Approx. 24 hours - 8 DEC 2015
  • 12/20/16 < 1 day online
  • Citibank Indonesia
    4 days Post #88
  • DBS Singapore
    Requests from Mon to Fri batched and sent to KF on Fri Post #57 (may no longer be the case)
    3 Sep (Sat), 6 Sep (Tue) Post #327
    Fri PM, Tue PM Post #300
    1 Jun, 2 Jun Post #299
    Same day Post #258
    Sun online, Tue T+2 Post #227
    overnight (weekday) Post #151
    26 Oct (Sun), 30 Oct (Thu) Post #126
    22 Oct (Wed), 25 Oct (Sat) Post #117
    1 day Post #104
    half a day Post#61
    24 Jun (Tue), 3 Jul (Wed) Post #57
    27 Jun (Fri), 1 Jul (Tue) Post #57
    4 days 3 days Post #16
HSBC Singapore
HSBC to KF transfers always credited on MondaysPost #116, Post #111, Post #164
16 Feb online, 23 Feb Post #261
2 Feb online, 16 Feb (Lunar New Year period) Post #261
Sun online, Tue (T+2) Post #227
Sun phone, Tue (T+9) Post #227
3 Feb (Tue) at 3.00pm, 9 Feb (Mon) at 9.00pm, phone redemption Post #164
26 Jun (Wed), 2 Jul (Wed) Post #57
about a week in batches Post#28,
phone about a week Post #36
  • HSBC Indonesia
2 weeks Post #314
  • HSBC UK
2-3 days Post #88
overnight (Tuesday to Wednesday, June 2020) post 568
  • HSBC USA
48 hours Post #209 [not on a Monday; Monday batch mentioned above may no longer be the case?]
  • Hyatt
    23 Apr (Sat), 28 Apr (Thu) Post #283
    1 Jul (Tue), 8 Jul (Tue) Post #73
  • Hyatt
    23 Apr (Sat), 26 Apr (Tue) Post #283
  • Maybank Malaysia
    sometimes more Post #33
    2 days Post #23
  • Le Club Accor
    2-3 days Post #20
  • Shangri-la Golden Circle
    about 3 weeks Post #228
  • Standard Chartered Singapore
    26 Apr (Tue), 4 May (Wed) Post #290
  • Starwood
    2017
    Requested: Sunday 6/18/17 @ 16:00 EST; Miles deposited in Krisflyer account: Friday 6/30/17 (sometime before 08:00 EST) after multiple calls to Krisflyer and SPG #409
    Requested 16 MAR (THU) @ 2032 Pacific and 17 MAR (FRI) @ 2048 Pacific. Posted sometime between 19 MAR (MON) 1300 and 2200 SST. Post# 384.
    2016
    Req: 19 Oct (Wed.), Received: 24 Oct. (Mon.) US Time. Post #343
    1 Jun, 5 Jun PM Post #298
    3 Apr, 26 Apr Post #278
    2015
    Sun, Tue (T+1) Post #228
    Sun, Mon (T+1) Post #227
    31 Aug (Mon USA time), 6 Sep (Sun USA time)
    30 Jan (Fri), 4 Feb (Wed) Post #159
    7 Jan (Wed), 12 Jan (Mon) Post #157
    17 Jan (Wed), 2 Feb (Mon) Post #157
    2014
    24 Nov (Mon), 12 Dec Post (Fri) #145
    28 Nov (Fri), 4 Dec (Thu) Post #127
    11 Jun (Wed), 17 Jun (Tue) Post #47
    6 days Post #21
    1 week Post #80
    14 days Post #78
    11 days Post #74
    11 Jun (Wed), 17 Jun (Tue) Post #47
  • Tap for More Points
    Instant Post #252
  • Priority Club
    11 Jan (Mon) by phone; 18 Jan (Mon) #255
    8 Jan (Fri) PM; posted 15 Jan (Fri) PM - 1 week Post #250
    3 weeks Post #15
  • UOB Singapore
    21 Aug (Sun), 23 Aug (Tue) Post #325
    Sat online, Tue Post #262
    Sun online, Tue (T+2) Post #227
    3 working days Post #139
    3 working days Post #136
    2-3 days Post #134
    overnight Post #119
    24-48 hours Post #105
    9 Aug (Sat), 12 Aug (Tue) Post #96
    26 Jun (Thu), 2 Jul (Wed) Post #59
    Online 19 hours - Transfer by 8pm, In 3pm next day, Post #41
    overnite, Post #31
    1-2 days Post #27
    7 days Post #25
    2 days Post #19
    4 days Post #16
  • Virgin Australia
    12/20/16 Instant
  • Westpac Altitude (Australia)
    6 Hours #529
  • St George Amplify (Australia)
    12 Hours


If possible, in addition to the number of days it took, please post DAY on which you initiated transfer, and the DAY it posted, as well as whether it was online or on phone redemption to get a better fix



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Time taken to transfer points to KF 2012 - 2020

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Old Jun 17, 2014, 7:34 am
  #46  
 
Join Date: Sep 2005
Location: SIN
Programs: SQ, UA, Delta, BMI(RIP), Marriott Lifetime Titanium, Hilton Diamond (Thanks Amex) Hyatt Discov
Posts: 1,942
Originally Posted by LAX888
The miles finally posted today. 14 days after my request was submitted. However in my account they posted on June 4th which is the day Maybank confirmed the transfer was done. This shows that there might have been an issue on the KF side and only with the intervention of Maybank and someone at KF they posted finally today. Still not sure where the issue was as my last transfer took 2 working days.
They normally date the transfer @ the date you actually initiated transfer. i.e although KF credited miles on 17 June, they will still date the transfer at 4 June, although you did not have access to the miles between 4 and 17 June
SingaporeDon is offline  
Old Jun 20, 2014, 8:27 pm
  #47  
 
Join Date: Jun 2005
Location: Sweet Home Chicago
Programs: Hilton Gold, Marriott Gold
Posts: 646
From SPG, initiated transfer 11Jun14 and was credited in KrisFlyer on 17Jun14. There is something to that once-a-week-on-Tuesday data point.

From Chase, initiated transfer on 17Jun14 and was credited in KrisFlyer on 19Jun14.
MDWCommuter is offline  
Old Jun 26, 2014, 8:03 am
  #48  
 
Join Date: Dec 2013
Posts: 58
Initiated a transfer from AMEX MR USA on 6/20. The miles just got credited to KF at 8:30am on 6/26. Not sure if the long transfer time was due to this being my first-ever transaction on this KF account. Luckily the award seat I was eyeing (JFK-FRA) was still available, and I was able to grab it
doradee is offline  
Old Jun 26, 2014, 11:47 am
  #49  
nsr
 
Join Date: Jun 2006
Posts: 795
From Amex USA:
Initiated 6/19
Posted 6/26
A full week!
Last transfer about 3 months ago took less than 24 hours.
nsr is offline  
Old Jul 1, 2014, 1:56 pm
  #50  
 
Join Date: Sep 2009
Location: DXB / WAW
Programs: Skywards Gold
Posts: 726
Originally Posted by enelym1978
Any experiences from Amex Rewards (Singapore)? i have quite some miles there but want to keep them as long as possible on Rewards since they never expire. But just wondering how fast I could get them available on KF, should I need to book a ticket one day?
Amex Rewards to British Airways Executive Club took under 4 hours today, so I am sure to KF won't be much longer.

Last edited by stiwi; Jul 2, 2014 at 3:33 am
stiwi is offline  
Old Jul 1, 2014, 7:50 pm
  #51  
 
Join Date: Jun 2013
Posts: 90
Very wierd. Very mysterious.

Two different accounts from DBS:

My Account:
Transferred on 24/6 (Tue)
Not yet posted on 2/7 (Wed)

My Wife's Account:
Transferred on 27/6 (Fri)
Krisflyer updated on 1/7 (Tue). Showed as credited on 27/6.
bluepanda is offline  
Old Jul 2, 2014, 10:21 am
  #52  
 
Join Date: Sep 2005
Location: SIN
Programs: SQ, UA, Delta, BMI(RIP), Marriott Lifetime Titanium, Hilton Diamond (Thanks Amex) Hyatt Discov
Posts: 1,942
Originally Posted by nsr
From Amex USA:
Initiated 6/19
Posted 6/26
A full week!
Last transfer about 3 months ago took less than 24 hours.
I did three transfers on the phone from AMEX MR USA to SQ KF on Sunday night, the miles were in on Tuesday
SingaporeDon is offline  
Old Jul 2, 2014, 10:23 am
  #53  
 
Join Date: Sep 2005
Location: SIN
Programs: SQ, UA, Delta, BMI(RIP), Marriott Lifetime Titanium, Hilton Diamond (Thanks Amex) Hyatt Discov
Posts: 1,942
Originally Posted by bluepanda
Very wierd. Very mysterious.

Two different accounts from DBS:

My Account:
Transferred on 24/6 (Tue)
Not yet posted on 2/7 (Wed)

My Wife's Account:
Transferred on 27/6 (Fri)
Krisflyer updated on 1/7 (Tue). Showed as credited on 27/6.
They always show up in SQ KF on the date of transfer although they post much later.
SingaporeDon is offline  
Old Jul 2, 2014, 11:16 am
  #54  
 
Join Date: Sep 2009
Location: DXB / WAW
Programs: Skywards Gold
Posts: 726
Originally Posted by SingaporeDon
They always show up in SQ KF on the date of transfer although they post much later.
Question is why do they delay posting to account?

From Amex to BAEC it took 4 hours and from SPG to M&M 11 hours. Now it is almost 24 hours since i transferred pts from Hyatt, SPG and Citi cards to KF and there is nothing on my KF account yet.
stiwi is offline  
Old Jul 2, 2014, 11:16 am
  #55  
 
Join Date: Dec 2009
Location: Singapore, Warsaw, Surfers Paradise
Programs: KrisFlyer Gold>>>Silver>>>Blue, Finnair Silver, Royal Caribbean Diamond
Posts: 5,165
Originally Posted by SingaporeDon
They always show up in SQ KF on the date of transfer although they post much later.
So when looking at how long it takes to transfer miles, in some cases it could be KF that slows things down?
aster is online now  
Old Jul 3, 2014, 3:32 am
  #56  
 
Join Date: Jan 2013
Location: YVR
Programs: AC: E50K, AP: dDiamond
Posts: 963
Took 5 days to post from Amex MR (USA)
lowside67 is offline  
Old Jul 3, 2014, 7:13 am
  #57  
 
Join Date: Jun 2013
Posts: 90
Originally Posted by bluepanda
Very wierd. Very mysterious.

Two different accounts from DBS:

My Account:
Transferred on 24/6 (Tue)
Not yet posted on 2/7 (Wed)

My Wife's Account:
Transferred on 27/6 (Fri)
Krisflyer updated on 1/7 (Tue). Showed as credited on 27/6.
More info:

My Account:
Finally Krisflyer updated on 3/7 (Wed). Showed as credited on 24/6

I queried DBS why the delay, who said that they will batch all the transfer requests from Mon to Fri, then send to KF on Fri. So it might be KF which is delaying.

I had also transferred from HSBC last week (with different results):
Transferred on 26/6 (Thu)
Krisflyer updated on 2/7 (Wed). Showed as credited on 26/6.

Well, still very mysterious.
bluepanda is offline  
Old Jul 3, 2014, 9:42 am
  #58  
 
Join Date: Sep 2005
Location: SIN
Programs: SQ, UA, Delta, BMI(RIP), Marriott Lifetime Titanium, Hilton Diamond (Thanks Amex) Hyatt Discov
Posts: 1,942
Originally Posted by aster
So when looking at how long it takes to transfer miles, in some cases it could be KF that slows things down?
Sorry, may be I was not too clear in what I was saying.

Difficult to say where the delay happens, but some of it happens at the bank end, as most of them seem to be doing batch transfers.

Not sure how much time SQKF takes once they get the miles to post to your account.

What I was trying to say was that whereever the delay may happen ( bank end or SQKF end) when SQKF do finally post the miles, they backdate them to the date on which you initiated the transfer.
SingaporeDon is offline  
Old Jul 3, 2014, 7:53 pm
  #59  
Marriott 10+ BadgeHilton Contributor Badge
 
Join Date: Jun 2011
Location: Switzerland
Programs: Bonvoy LT Gold, IHG Gold, BAEC Silver, TP Silver
Posts: 1,494
Just transferred a big block of miles from my UOB AmEx PRVI into KF.

Request was done on the 26th of June, I was charged the S$25 on the 27th and miles posted in my KF account on the 2nd of July.
enelym1978 is offline  
Old Jul 3, 2014, 8:30 pm
  #60  
 
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
Wanted to redeem Biz saver for my Mom flying TPE-SIN-TPE next week.

I forgot to link up UOB Rewards to KF account (Just called in and they will mail the application to me) hence transferred points from my DBS Rewards instead (since that is already linked and I already did a transfer around March of this year due to nearing expiry of miles and I don't have to pay the transfer fee again). As mentioned by previous poster, DBS does consolidated transfer to SQ on friday of every week, I hope to see the miles by early next week so I can book the ticket. Will post again when the miles are in, did the transfer last night.

Mommy only flies once a year IAD-SIN/TPE and does SIN-TPE while she's here in this part of the world before flying back to IAD. Sitting in economy longhaul (UA/NH) must be dreadful for a little old lady hence decided to redeem SQ Biz for her for TPE-SIN. Was thinking to redeem BR instead (cause of the aisle access, 1-2-1 seat configuration) but the 7am departure from TPE is terrible for older folks don't ya think..
lcpteck is offline  


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